I do not own a Buick or GMC but I have been taking my cars to McAndrews for service as they are…read morevery close to my home. I love this dealership. I worked in dealerships when I was a youngster, selling cars, then in the service department. I know the difference between an honest, well run dealership and a bad one. McAndrews are good guys.

I bought a 2020 certified pre-owned GMC truck from Colandrea Buick-GMC in Newburgh, NY in January…read more2023 that is supposed to come with 2 free certified service visits for a simple oil change at any GMC dealer. I called McAndrews-King Buick GMC because they are 15 minutes up the road from me in Adams, MA instead of Colandrea because they are over 2 hours away to get my first service done and apparently, they don't honor that service system because "we don't make any money off of it". I ended up calling GMC directly and spoke with a customer assistance associate and both he and the team never heard of a GMC dealer not honoring the GMC certified pre-owned vehicle 2 free service visits well within the range of service visits. Nothing is expired or even close to expiring. Very odd. GMC directly ended up giving me a $100 voucher for any future service that is required after my 2 free service visits for this lunacy and are filing a report about it. I called Bedard's located in Cheshire, MA who isn't even a GMC dealer although they are a chevy dealer and they were more than happy to accept my 2 free service visits. I personally do not recommend McAndrews-King Buick GMC as they are not part of the "GMC family" in my opinion and appear to only be in it for the money. That sort of sets the tone if you're purchasing a vehicle from them.

Always great service , did my Subaru front and rear brakes and replaced fan belt , very reasonable…read moreprices and great service.

I started going to Al's a few years ago after a bad experience with Jiffy. The guys at Al's are…read moreknowledgable and honest. When my idiot light goes on, they tell me I have more time before my oil change and reset the light instead of doing an unnecessary change. And Al's doesn't have that insane and complicated fee schedule jiffy has with the basic and the medium and the deluxe and all that nonsense. Al's gives you what you need and it's the same price for everyone. No tricks and gimmicks. And Al's won't hustle you to buy a new set of wiper blades that you didn't ask for. Check out Al's. Friendly service. Fair prices. Good local place.

Very Dependable service, Brian came to the rescue, fixed the car in no time and has Alway's been…read morereliable, Honest & fair & just a great guy all around**Thanks Brian**

Awesome guy, awesome service. As others have said, an honorable friendly and reliable mechanic.read more

Best car buying experience From sales to finance to the GM…read moreCody, Tiegan, and Eric made the experience pleasurable, quick, and easy Traded in a vehicle and left with another Excellent experience Highly recommend all at this dealership

Sales department is awesome, service department not so much. Every time I go get something done to…read moremy CRV hybrid they say I need something done to my brakes, last time it was turning my rotors because they were "pitted", and this time it was " your state inspection is going to fail unless you get your brakes greased" I've come to the conclusion that brake work is a easy way for them to make money because it cost them nothing. I think I'll be bringing my car elsewhere for my service needs. I really wanted to like them because the sales dept was so great! UPDATE: you can't make this stuff up, after receiving my engine and cabin filters in the mail, I went to change the engine filter as recommended and one of the bolt on the filter housing cover was broken and the soft engine cover was cracked, this is unacceptable, how does a "certified" mechanic do this and not one replace the part he broke or at least explain and apologize?

This review is for their towing, not their auto sales or shop. I've had to get my car towed twice…read moreby Mohawk. Both times the person was very friendly and professional. 5 stars.

Hey my bike got impounded and I'd like to meet up to get it back this week end if u tow it u should…read morebe able to get it they towed it illegally the cops did its nuts now I need to get it back and pay for it when it was just parked not even being ridin

We got a tire puncture from road construction and were so relieved to find this business about a…read moremile after the low tire pressure light came on. "David" quickly plugged the flat and aired it up, getting us back on our very long road trip. The repair held just fine for our entire trip. We were so grateful for his friendly, prompt, generous and competent help. Highly recommend.

Tiffany is awesome! She helped us and was super kind! Diagnosed our issue and installed a new…read morebattery. We are beyond grateful, as we were traveling from our of state.

Last week I wanted new windshield wipers for my car but I also needed one for the back window so I…read morewent to the store. Front wipers were easy and Jason, the store manager looked up the one for the back window but there were not any in the system. So I did buy the ones for the front and said kiddingly I will look at Amazon. Jason tried everything to get me the wiper for the back window. So I did go on Amazon and found one for the car and ordered it. Today I went down and I saw Jason and said I got one through Amazon but I was not sure how to put it on and I was willing to pay for him to do it. But he did put it on and did not charge me. I was i retail for over thirty years and I know how important customer service is and the North Adams, Ma store goes above and beyond every time that I have gone in. THANK YOU JASON and your whole staff as well