Saturday was probably the worst retail experience of my life. I was trying to help a disabled lady who had to sit in the car as I went inside to relay her wishes. Not only were the two female employees not helpful, they went out of their way to make things more difficult. Actually, they were impossible. The lady in the car had bought a battery a year and a half ago at this location, but I was told that since the battery had a "fuse" they couldn't test it, work on it, sell us a new one, anything. They said two rights don't make a wrong. As if that wasn't bad enough, they said we should go to a mechanics's shop because we needed an alternator, which didn't make sense. Because if the car would start with a jump and continue to run with a completely flat battery, obviously the alternator must be working.
To top it off the lady in charge at the store actually said to go down the block to O'Reilly's , which we did and they were more than happy to sell us a battery and install it on the spot. I recommend everyone reading this also follow that advice and go to O'Reilly's. read more