All I can say is wow. Ok my experience in here. I brought a alternator in to be tested after standing at the counter for 5 min with no acknowledgment of me being there they finally helped me kinda. Ok first the guy put on rubber gloves so he didn't get dirt on his hand. Lol. His machine wouldn't work it would just spin it like 2 rotations so he brought it to me said he thinks it's bad because it's dirty umm I said ya it's under the hood of the car it's dirty there so then he started smelling it and said it smells hot I rolled my eyes and took it to O'Reilly where they are not afraid of getting dirt on there hand and they tested it. I think he went threw 3 par of gloves because they had oil on it. Why do you work at a part store where people bring in oily parts that you have to touch. read more