I really appreciate salesman Juan Charqueno. He was very helpful to me. I didn't buy this time…read morearound but I will definitely refer him to anyone who is looking for a dependable vehicle. He is kind and patient and I found him trustworthy. Thank you!

Complaint Regarding South Pointe Chrysler Dodge Jeep Ram Service Department…read more I am extremely disappointed with the service we received from South Pointe Chrysler Dodge Jeep Ram. We initially brought our Jeep in because it was displaying a "Check 4-Wheel Drive System" warning light. Upon arrival, a technician came outside, connected a diagnostic scanner to the vehicle, and informed us that several fault codes were present. Based on this information, we scheduled a service appointment for the dealership to diagnose and repair the issue. After keeping our Jeep for approximately one week, we were told that the dealership was unable to duplicate the problem. We were informed that the fault codes had simply been cleared and that no repairs were performed. We were also told that a recall had been completed during the vehicle's stay. When we requested documentation of the work performed, we were advised that the service advisor was unable to print the repair order and would email it to us. That email was never received. Now, only two weeks later, our Jeep will not start at all. This morning, the check engine light, service light, and charging system warning light all appeared. When I contacted South Pointe to explain the situation and request assistance, I was told that we would be responsible for the towing expense. This response is unacceptable. The vehicle was drivable when we brought it in for service. The dealership identified fault codes, kept the vehicle for a week, performed no repairs, cleared the codes, and returned it to us. Now the vehicle is inoperable, yet we are expected to pay additional money for towing and further diagnostics. To make matters worse, customers can no longer contact the service department directly. Calls are routed through an overseas call center, making it difficult to speak with someone who is actually familiar with the vehicle or the service history. Based on our experience, I cannot recommend South Pointe Chrysler Dodge Jeep Ram. The lack of communication, failure to properly diagnose and repair the vehicle, failure to provide requested documentation, and unwillingness to assist when the vehicle became inoperable have resulted in significant frustration and inconvenience. I am requesting that dealership management review this matter immediately and contact me regarding a resolution.

I didn't get the workers name, but he gave me a couple of fuses he had lying around. I blew the…read morefuse in my car charger and stopped in. He gave me two, thank god because I might honestly blow the fuse again on accident. I replaced it in no time and saved myself an expensive trip to Hondas service center. Always had a great experience with this O'Reillys, and will definitely keep going back.

If you want good old fashioned customer service that gives you direct attention and will stay with…read moreyou until a resolution to your problem, this place is the best. If you want in and out service and a crapshoot on correct parts and supply, visit the automotive section in Walmart then head to the self checkout!

I contacted Jackie Cooper Imports about a C43 AMG I saw online…read more I'm located in Maryland, and was unsure as to the feasibility of buying a car unseen, a long distance away, without any personal interaction. My sales person, Mushtaq, immediately made me feel at ease, work diligently to provide video of the vehicle, and assured me that a long-distance purchase would not be a problem. Mushtaq even had options available for shipping the vehicle to me in Maryland from Oklahoma. I can honestly say I have not had as good a dealer experience ever. This is despite being more than 1000 miles away. Jackie Cooper, and Mushtaq were diligent in keeping me informed during every step of the process, helping me with arrangements for securing and transporting the vehicle, and generally staying in touch. I would recommend this dealership to anyone looking to purchase a vehicle whether it's a local purchase or a long-distance purchase. I would certainly consider buying my next vehicle from them even though I'm in Maryland. They are top-notch!!

Stay away from this dealership. They sold me a vehicle with serious problems, and I have now been…read morefighting for SIX MONTHS just to get my warranty refund. Kasey in finance is awful to deal with as well as Annette. She doesn't return calls, doesn't follow through, and getting a simple answer is nearly impossible. I escalated the situation to the GM and received the same treatment: no returned calls and no accountability. This dealership is a complete failure from the finance office to management. They are quick to take your money, but when there is a problem, suddenly nobody can pick up a phone or take responsibility. Six months for a warranty refund is absolutely unacceptable. I will never do business with this dealership again stay away the Leadership is horrible here. You will get excuse after excuse

Truly impressed! Wonderful service! Very professional and I was helped in a very timely manner!…read moreMore cost efficient then the usual dealership I go to!

My car has been having some electrical issues so naturally I took the car up to AutoZone to have…read morethe battery tested and the manager was nice enough to spend about an hour going over several things since the battery and start test both came back good. We then decided to go ahead and purchase a battery to see if it was the issue and I was promised by him that if the battery wasn't the issue when I came back the following night that he would return the battery and give me the one I exchanged. To my surprise when I got to the AutoZone that manager decided to take a lunch and I was helped by another manager who informed me they would not be doing a return because once the battery was installed it was mine and could not be returned. After explaining to her what the other manager had promised me previously the night before she told me it didn't matter the battery is mine now and walked away. Now I'm out $209 because I was under the impression I would be getting it back if the problem wasn't solved. Thanks AutoZone!!

I love South Pointe Chevy. Sales don't give high pressure , like you're used to with car sales…read more Service is totally helpful. They never try to up sell you on more parts and service than you need or want. Their communication in awesome. Always telling you everything going on with your vehicle. And everyone (Sales and Service) is very personable, nice and friendly. That is why, I will always buy my vehicles from Sputh Pointe. Thanks for everything guy.

Do not trust anything they tell you on repairs! Boarder line Fraud!…read moreI was told transmission needed rebuilt. 7800.00 I took it to a transmission co. they said it was working as it should and it only needed fluid changed. 462.00 Last time they quoted work for over 3200.00 but gave me a deal... under2800.00 after telling them it was too much. So over priced and shady practices. I'm done!

So, request Mr. Wyatt Linfoot when you need your car serviced. He is very polite and professional…read more He treated me well as if I was the only customer he had. He was very accommodating as I used my own parts purchased from a local auto parts warehouse. All turned out well and the shuttle service is very convenient. Thanks Mr. Wyatt Linfoot.

I called You yesterday around 6/7pm looking for a new SUV and got transferred to a salesman for…read moresales,they never answered the phone so it looks like I'm taking my business elsewhere. Thank You

Luke is salt of the earth and did a great job on our couch! He's willing to do anything with a…read moresmile and dedication. Thank you for your service!

From the owner: Here at Drakes Detailing Supplies. We strive to give you the best service and supplies, here in…read moreTulsa! Located on 5430 S. 99th E. Ave We have a large variety of professional cleaning supplies. We also sell Car Dealer Supplies of ALL KINDS! For Dealerships, used car lots, Auto Body Shop, Detail Shop, Mechanic Shops, Wrecker Services, Janitorial services, carpet cleaning service, Janitorial and many more! We even do Automotive Details ! Come check us out sometime, so we can show you what exemplary service is like!"

I would give them zero if I could. Very dishonest and incompetent. Took our X1 there as engine…read morelight on. Diagnostic needed a new fuel pump $1048.66 later drive away. A few weeks light goes on, same issue, they tell me the float that gauges level in gas tank not working, needs replacement. I guess it wasn't the fuel pump. $919.91 later drive the car out. A few weeks later light on same issues. Had car towed in again I need a new fuel tank. Car is not drivable for fear of messing engine up. They tell me there is a fuel tank issue on the X-1's. I don't have a choice, Clayton quotes me $1850 out the door. Our bill ended up being $2200 as it needed another diagnostic to identify the new fuel tank. He lied to me. Shame on me for taking my car back to these incompetent rubes. Out $4100, feel totally ripped off. Will never take my car back there. I have owned six BMW's over the past 20 years and love the brand. My other car is a 5 series and all maintenance was done in Dallas, TX. Afraid to drive car far as I'm sure this was not the solver. Do not, I repeat do not make the same mistake I made and take your vehicle here for service!!

Frustratingly slow communications with the dealership on a tire repair. Would often have to wait an…read morehour or longer for a reply in our text chat even when I would immediately respond to what they had said. For something that could have been handled in 30-90 minutes, we ended up spending over 8 hours. On top of that, the attitude of the men at the service desk was below standard with little to no ambition towards a pleasant experience or help troubleshooting. Instead, we got a lot of finger pointing, staffing complaints, and other excuses. One positive note (and why it's not 1 star) was the salesman, Evan, who got us the car 6 months earlier stepped over from the showroom to show us some kindness (he had no reason or motive to do so). It did help to know that someone at the dealership cared.