Bought a brand‑new 2026 Ram 2500 from South Point, and with only 2,056 miles the front ParkSense…read morealready isn't working. When I called for service, they said I'd have to leave my truck for 24 hours just for a diagnosis, and only then decide if it's warranty‑covered before offering transportation. For a $60K new truck, that's incredibly disappointing and not the level of customer care I expected.

I recently had a repair done on my 2022 Ram 1500 at South Pointe Ram and, unfortunately, I left…read moreless than impressed with how the financial side of the service was handled. I was charged $293 for a diagnostic fee, which was not rolled into the overall cost of the repair. This was on top of a $2,500 repair bill. At every other dealership I've been to, the diagnostic charge has always been applied toward the repair once the work was authorized--so this practice felt unfair and unnecessary. The staff themselves were kind, courteous, and understanding, which I do appreciate. However, it seems that upper management is more focused on profit than long-term customer satisfaction. While I paid both the diagnostic fee and the repair bill without dispute, this experience left a lasting impression. Because of this, I won't be returning to South Pointe Ram for future service, nor will I be recommending them to others.

I didn't get the workers name, but he gave me a couple of fuses he had lying around. I blew the…read morefuse in my car charger and stopped in. He gave me two, thank god because I might honestly blow the fuse again on accident. I replaced it in no time and saved myself an expensive trip to Hondas service center. Always had a great experience with this O'Reillys, and will definitely keep going back.

If you want good old fashioned customer service that gives you direct attention and will stay with…read moreyou until a resolution to your problem, this place is the best. If you want in and out service and a crapshoot on correct parts and supply, visit the automotive section in Walmart then head to the self checkout!

I want to highly compliment Sara in the service department. I live in south Texas and needed info…read moreon a Porsche Panamera which had previously been serviced by Jackie Cooper Porsche. I was so impressed with the courtesy and time spent by Sara to answer my many questions. Having operated a retail business of my own for 54 years I realize the tremendous importance of customer service. Sara is truly a roll model ! I will definitely purchase from this dealer if possible in the future! Thank you! David Collum

Highly recommend this dealership. Deigo & Mario were the best to work with. MB of NWA could learn a…read morelot from these guys!

Truly impressed! Wonderful service! Very professional and I was helped in a very timely manner!…read moreMore cost efficient then the usual dealership I go to!

My car has been having some electrical issues so naturally I took the car up to AutoZone to have…read morethe battery tested and the manager was nice enough to spend about an hour going over several things since the battery and start test both came back good. We then decided to go ahead and purchase a battery to see if it was the issue and I was promised by him that if the battery wasn't the issue when I came back the following night that he would return the battery and give me the one I exchanged. To my surprise when I got to the AutoZone that manager decided to take a lunch and I was helped by another manager who informed me they would not be doing a return because once the battery was installed it was mine and could not be returned. After explaining to her what the other manager had promised me previously the night before she told me it didn't matter the battery is mine now and walked away. Now I'm out $209 because I was under the impression I would be getting it back if the problem wasn't solved. Thanks AutoZone!!

Let me start by saying that I do not like writing negative reviews, however the consumer should be…read morewarned before purchasing from this dealer. I bought a brand new 2026 Chevy Trax from South Pointe in November of 2025. I have had to put it in the service department now three times due to the engine light coming on - twice for engine/transmission issues and once for emissions. The car is still under 8,500 miles, by the way. My last visit I was told that the engine was losing oil but they could not find the source of the leak. They put more oil in it and sent me on my way, this after sitting in the waiting area for 2 1/2 hours. After speaking with them I was told there was nothing that could be done and that I should check the oil every few weeks because they cannot trace the source of the leak. This is unacceptable on a brand new vehicle that I paid sticker price for. I also left several voicemails for the General Manager which were not returned and had to finally track him down at the dealership to express my concerns, none of which were meaningfully addressed. Nothing has been and nothing is going to be done by this dealership to make this "lemon" that they sold me right. Use caution before buying here because I can tell you they do not care about you after the sale.

Do not trust anything they tell you on repairs! Boarder line Fraud!…read moreI was told transmission needed rebuilt. 7800.00 I took it to a transmission co. they said it was working as it should and it only needed fluid changed. 462.00 Last time they quoted work for over 3200.00 but gave me a deal... under2800.00 after telling them it was too much. So over priced and shady practices. I'm done!

So, request Mr. Wyatt Linfoot when you need your car serviced. He is very polite and professional…read more He treated me well as if I was the only customer he had. He was very accommodating as I used my own parts purchased from a local auto parts warehouse. All turned out well and the shuttle service is very convenient. Thanks Mr. Wyatt Linfoot.

I have a 2023 Honda Odyssey. After my quarter glass was replaced, the technician who did the work…read moreforgot to plug in the antenna connection that runs through the quarter glass. Because of that, my radio reception was not working properly. I took my vehicle to South Pointe expecting a proper diagnosis. Instead, I was told that the quarter glass itself was "bad" and was quoted $1,100 to replace it. When I got home, I decided to inspect it myself and immediately found that the antenna connection was simply unplugged. Once it was plugged back in, the radio worked perfectly. There was nothing wrong with the glass at all. Be very cautious when dealing with this dealership.

Luke is salt of the earth and did a great job on our couch! He's willing to do anything with a…read moresmile and dedication. Thank you for your service!

From the owner: Here at Drakes Detailing Supplies. We strive to give you the best service and supplies, here in…read moreTulsa! Located on 5430 S. 99th E. Ave We have a large variety of professional cleaning supplies. We also sell Car Dealer Supplies of ALL KINDS! For Dealerships, used car lots, Auto Body Shop, Detail Shop, Mechanic Shops, Wrecker Services, Janitorial services, carpet cleaning service, Janitorial and many more! We even do Automotive Details ! Come check us out sometime, so we can show you what exemplary service is like!"

Miguel is amazing, takes care of me every time. Super helpful! I recommend going to him every time…read moreto be hassle free.

I would give them zero if I could. Very dishonest and incompetent. Took our X1 there as engine…read morelight on. Diagnostic needed a new fuel pump $1048.66 later drive away. A few weeks light goes on, same issue, they tell me the float that gauges level in gas tank not working, needs replacement. I guess it wasn't the fuel pump. $919.91 later drive the car out. A few weeks later light on same issues. Had car towed in again I need a new fuel tank. Car is not drivable for fear of messing engine up. They tell me there is a fuel tank issue on the X-1's. I don't have a choice, Clayton quotes me $1850 out the door. Our bill ended up being $2200 as it needed another diagnostic to identify the new fuel tank. He lied to me. Shame on me for taking my car back to these incompetent rubes. Out $4100, feel totally ripped off. Will never take my car back there. I have owned six BMW's over the past 20 years and love the brand. My other car is a 5 series and all maintenance was done in Dallas, TX. Afraid to drive car far as I'm sure this was not the solver. Do not, I repeat do not make the same mistake I made and take your vehicle here for service!!