Adrian helped me with a new battery, and installed it, right away. Very helpful and knowledgeable.read more

Ryan was really informative, efficient and friendly! One of my headlights and fog lights went out…read moreand he helped me find the right part for my vehicle and understand what was best for my car and why. He even helped me install it quickly on the spot so I could get safely back on the road without getting a ticket! Great service all around, I will be going here in the future for all my auto needs!

Came in to buy jumper cables and battery pack for my girlfriend's car. My girlfriend asked if our…read more3-year old daughter could use the bathroom and an Employee named David responded, "We don't have public restrooms." I said ya I get that but we're paying customers and before I could ask him if she could just use it real fast he very rudely said, "that's why there's two signs one on the front and another one right by the restrooms." I told him never mind i'll just take my business somewhere else, and his response was, "go right ahead." I asked for his name and he said David. I get the not letting random people off the streets using restrooms but you definitely don't have to a be a jerk about it. There were two separate restrooms with the blue triangles on the doors... one for men and one for women. If the bathrooms are for employees why separate the bathrooms??? My co company has two bathrooms and both sexes can use either one. I won't be back ever again. Went to Oreilly's and they let my little girl use their restroom in the back then I bought their products. Poor customer experience, David needs to go through empathy training.

Change your "store hours" sign if you are not going to be open till that time. It is 7:58pm on…read moreSaturday and your sign says open till 9:00pm wtf you idiots. You even have a sign that says "always hiring amazing people" well that's a lie! Seems like your hiring lame people that don't feel like working.

I wanted to take a movement and recognize Jeffrey at O'Reily Auto Parts in Federal Way. I recently…read morepurchased new wiper blades with the assistance of an associate for sizing and much to my dismay when I went home to install them, I found they were all the incorrect size. Of course I neglected to take a receipt assuming I would not need it. I returned to the store and was greeted with ease and professionalism. Jeffrey quickly acknowledged the problem, found my receipt in the system and replaced all 3 blades. When I asked him what happened he simply stated a mistake had been made on their part but did not take the opportunity to place blame on his coworkers and simply apologized for the inconvenience. I appreciated that although my experience wasn't perfect, he took care of me when it mattered. Thanks Jeffrey !

8/16/24 Very attentive representative's knowing where all the products in the store are. Even asked…read morehow my day is going ...Don't wanna jinx myself cause back in the 8/16/23 day no one cared

I highly recommend this place. 2 gentlemen working there today were very knowledgeable, helpful and…read morecourteous.

Don't come here for a diagnostics test after dark. An elderly man with white hair and a white beard…read moreand a younger man in his twenties gave a BS reason that they don't service or test cars during certain times. O'reillys doesn't have such a policy. The store was empty and there were lights out front. Mind you, no customers inside. They were just lounging around talking to themselves

I like this O'Reilly. It's a good in and out place if you are fixing your car. The staff are…read moreknowledgeable and very efficient.

There is an employee here named Andy, who is a godsend. One of the most helpful human beings on the…read moreplanet - he helped me while I was on the side of the road with my hazards flashing....I wish there were more people like Andy!

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.

Today was a Good Day! My husband is working on his Harley and needed his Customized Crash Bar…read moreBracket cut so we went to Torklift Central to see if they could accommodate our needs. My husband is so happy with the Service that was provided! The Customer Service was Above and Beyond Awesome. They were able to answer all questions asked without hesitation. We were able to leave the Bracket there to be cut and we were told it would take about 30 minutes so we were able to go to another store and pick a few things up. I highly recommend Torklift Central!! Also easy access to turn in off of Central Avenue in Kent to their Business and great parking. The store is cleanand they even have a Raffle going on to win really cool items. We will definitely return to Torklift Central!! Look them up torkliftcentral.com

Fair price! Great service and nice staff!…read more Prices are much lower than competitors and high quality work

Overall pretty standard trip to the AutoZone. The store layout is extremely similar to other…read morelocations so I was able to locate what I needed quickly. The location is pretty easy to get in and out of and the entire process was non-eventful -- just the way I like my auto store trips!

Horrible employees empty store doesn't have most things like other locations. Just a complete…read morefailure of a store and staff.