If I could give 0 stars...I would! Early Saturday morning I was in a car accident. J & J was called…read morefor my tow. Around 9am that same morning I called and spoke to a woman. I told her that the tow man and police officer (both were great) thought I may just need a tire to get my truck back on the road. I told the lady that on Saturday morning and I also offered to pay my tow bill. She told me she did not know for sure about the tire and she did not know what the bill was and that she would get back to me that day. I waited all day to hear from her and NOTHING. I did not call Sunday assuming they were closed. I started calling again Monday. After several calls they called me back. She told me I needed a tire and a rim but they didn't have one. I asked again what I owed do I could pay. She told me again that she did not know and that she would call me back....and again NOTHING! After calling 12 places I found a tire and rim. So since I can't get a return call I was in their office lot at 8:23am. It said on their website and their door they opened at 8am. I called and called and finally at 9am there was still no answer, no call back and no one in the office so I called the non emergency police line. They called while I was on hold and got someone there after I explained to the officer that I have spoken to someone twice trying to pay since Saturday and that I called 16 TIMES since Saturday trying to get my truck returned. The officer spoke to someone from dispatch and told me someone would be right there. I waited a few minutes and someone showed up. He looked at my truck and said he didn't think just a tire and rim would get it back on the road. I told him that the tow man and officers said they thing would and do did the lady I spoke to Monday. So I told him I found a tire and rim in Huntington and that I was going to drive it there and bring it back to pay them to put it on. He came back out a few minutes later and asked me if I just wanted him to put the spare on my truck so I could take it. I had borrowed a car to do the running around, went back and got her to get my car out. He also told me their credit card machine didn't work so we stopped and pulled out $300 which was my maximum daily withdrawal. We returned to pick up my truck and he said it was $360 if I had cash or just over $380 with a credit card!!!!!!! I asked him why it was so much? He said he did not know. I asked him for an itemized bill and he told me he had no way to get me a bill but he would try to have one emailed to me today. I paid the $380 because I didn't know what they were charging me to argue it. DO NOT use this service!!!!! They are scammers! They could have changed my tire Saturday but chose to charge me days of storage not to mention they days I had to pay for an UBER to get to work which was $56 a day round trip for 3 days plus the car I borrowed today to get my truck!!!!!!!!!!!! DO NOT USE this company

The guys here were friendly, funny, the part I came to pick up, they offered to install it for me…read moreeven cheaper than the repair shop I had planned to take the vehicle to at a later date. They were great to us. I'd recommend these guys to anyone!

I dont know how they got all the glass out of car n dropped off to shop so quick but it was done…read morewith lightning speed. Fair price too.

Our car broke down and we were stuck, in West Virginia, with a 1953 Packard. :(…read more Auto Zone had the part, but at their "other store", but we didn't have a way to get there. The boys at Auto Zone went to the other store got the part for us and brought it back to Charleston, had the tools to fix the part, and we were in and out in 10 minutes.

I was recently in the area to celebrate Thanksgiving with my family, we discovered that my left…read moreheadlight was burnt out on the night we were going to be driving back home to Pennsylvania in the middle of the night. The employee (I believe his name was Aaron) was super helpful. I thought the headlight would be easy enough to change on our own, but it wasn't. It was on the side where the battery was and it needed to be somewhat taken apart to change the bulb. The AutoZone employee we got did whatever he could to get us back up and running for our drive home! Thank you!!!

Just want to give this place a big shout out and high five. I had a friend recommend Vigilante…read moreCustom to me when I started looking for a shop to work on my truck. The factory rims had corroded ( thanks WV for the amount of salt you use in the winter BTW) to the point that I was constantly having tires go low or flat whenever the temperature got cold. The folks at Vigilante helped find me a excellent Motor Metal rims and Toyo tires for my Tundra. Since the closest rims of the right dimensions were in Tennessee, it wasn't until late Friday before they came in. The owner offered to put everything together on a Saturday, knowing I had to be at work the beginning of the following week. Great customer service and they make the customer feel like family.

From the owner: A passion for vehicles courses through our veins like a well-oiled machine. To us, a day's work…read moreisn't really a day's work until your hands are covered in grease. That's why we're so confident in our ability to help you modify, repair, or enhance your ride. Whether you're looking for a lift, a gear swap, or need some basic repairs, we got you covered. It doesn't stop there, we are experts at tinting, as well as adding graphics and designs to help you show off your personality. No matter the job, you'll receive the highest-quality service in the industry. Thanks for the love, West Virginia.

I had some body work done at this shop recently, Travis did an amazing job. I could not recommend…read morehim higher! He did such a wonderful panel repair(deep dent to the steel and paint roughly the size of a half dollar) and his paint work is absolutely flawless. The before and after speak volumes for his quality and the paint is simply perfect, it's hard to blend and match a paint that's not just metallic and bright but that's been highly maintained and yet he did so incredibly. He was very reasonably priced and I'd send anyone to him to get work done!

The guy who works there makes fun of me because I have an accent !!! Very rude and racist…read moreassociate! They don't even bother to help me with my battery! Also, they try to overcharge me for the same battery that Autozone sells for $30 cheaper!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.