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J & J Auto Salvage and Parts

J & J Auto Salvage and Parts

(3 reviews)

If I could give 0 stars...I would! Early Saturday morning I was in a car accident. J & J was called…read morefor my tow. Around 9am that same morning I called and spoke to a woman. I told her that the tow man and police officer (both were great) thought I may just need a tire to get my truck back on the road. I told the lady that on Saturday morning and I also offered to pay my tow bill. She told me she did not know for sure about the tire and she did not know what the bill was and that she would get back to me that day. I waited all day to hear from her and NOTHING. I did not call Sunday assuming they were closed. I started calling again Monday. After several calls they called me back. She told me I needed a tire and a rim but they didn't have one. I asked again what I owed do I could pay. She told me again that she did not know and that she would call me back....and again NOTHING! After calling 12 places I found a tire and rim. So since I can't get a return call I was in their office lot at 8:23am. It said on their website and their door they opened at 8am. I called and called and finally at 9am there was still no answer, no call back and no one in the office so I called the non emergency police line. They called while I was on hold and got someone there after I explained to the officer that I have spoken to someone twice trying to pay since Saturday and that I called 16 TIMES since Saturday trying to get my truck returned. The officer spoke to someone from dispatch and told me someone would be right there. I waited a few minutes and someone showed up. He looked at my truck and said he didn't think just a tire and rim would get it back on the road. I told him that the tow man and officers said they thing would and do did the lady I spoke to Monday. So I told him I found a tire and rim in Huntington and that I was going to drive it there and bring it back to pay them to put it on. He came back out a few minutes later and asked me if I just wanted him to put the spare on my truck so I could take it. I had borrowed a car to do the running around, went back and got her to get my car out. He also told me their credit card machine didn't work so we stopped and pulled out $300 which was my maximum daily withdrawal. We returned to pick up my truck and he said it was $360 if I had cash or just over $380 with a credit card!!!!!!! I asked him why it was so much? He said he did not know. I asked him for an itemized bill and he told me he had no way to get me a bill but he would try to have one emailed to me today. I paid the $380 because I didn't know what they were charging me to argue it. DO NOT use this service!!!!! They are scammers! They could have changed my tire Saturday but chose to charge me days of storage not to mention they days I had to pay for an UBER to get to work which was $56 a day round trip for 3 days plus the car I borrowed today to get my truck!!!!!!!!!!!! DO NOT USE this company

The guys here were friendly, funny, the part I came to pick up, they offered to install it for me…read moreeven cheaper than the repair shop I had planned to take the vehicle to at a later date. They were great to us. I'd recommend these guys to anyone!

Advance Auto Parts

Advance Auto Parts

(1 review)

The difference between the South Charleston location & Dunbar Plaza location are…read more1: the staff are super friendly and helpful 2: you will be well treated 3: they will help you find what you are looking for 4: forget other locations just go to this location!!!! After the shoddy treatment my husband received at the Dunbar Plaza location we will never go there again. If we cant to South Charleston location we will simply wait till we can!!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Speedway

Speedway

(10 reviews)

$

I come to this Speedway everyday sometimes twice a day for coffee and other things. I know the…read moremanager that wears the cowboy boots and she is awesome along with every other employee I have encountered. That was until today. There newest employee who's like 60 and has long white hair was rude as hell. I asked for a carton of cigarettes b cause they had a sale. Buy 2 get $2 off. So yeah I want 10. I ask can u ring me up individually cuz the carton doesn't do the deal. She tells me no and I'm like OK then if u can't open the carton I'll buy 10 individual please. She huffs and goes to the back to ask someone and then comes out smiling like yeah no we can't it's to busy. It was dead me and 1 guy looking at candy in my whole store. So I said okay well I'll take 6 packs then please. She slams the carton down and aggressively turns around to grab my 6 packs ​​and huffs and gives me a dirty look the whole time checking out. This is the worst customer service I have ever had at a gas station and one I used to enjoy coming to as the employees are what makes a establishment. Your employees are the. Face of your company and if you don't hire correctly you will lose alot of service. She should be fired for her rude and disrespectful disgusted noises and faces she made alone minus the ultimate disrespect to not want to sell someone the product they are supposed to sell. All she had to say was I'm sorry we can't open the cartons for that but I can ring you up som packs behind me instead if that's okay? Or no I'm sorry we can't unfortunately.. Though we do have some packs available here and I can ring u for as many as I have which is under ten? These are all correct responses. I'm so beyond upset. ​

I went there today to get gas pumps. Wasn't working. Could not get a receipt from them. Pumps went…read morein to get a receipt. Lined was six. Seven people line wasn't moving so I walked around and asked the lady if I could get a receipt for my gas and she rolled her eyes and said if you get in line and wait your turn I'll give you a receipt. I told her I said I'll never buy my gas here again. My money will spend anywhere. I'll never go back to any speedway they need some people working there know what they're doing and keep up on their equipment this was in South Charleston on McCorkle avenue

Auto Zone - autopartssupplies - Updated May 2026

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