These guys cost me so much money saying my parts would be here. When they didn't even have them…read morewhen the driver went to the other store. Now this happens all the time. The inventory doesn't match the computer. So now I'm out an extra day and still don't have my parts????

Purchased auto parts on their website to pick up in the store - for the same price as they would've…read morebeen in the store. When I went to go pick them up, they informed me that if you purchase parts on the website, they do not come with the same service options as they do if you purchase them in-store. Would've been great to know that when I purchased them online, especially because there wasn't any price incentive to do so. Also, the individuals were not nearly as helpful, knowledgable or friendly as they are at AutoZone. Definitely go to the AutoZone in Arabi, the service is far better, and you are not limited on your service options by purchasing parts on their website.

UNPROFESSIONAL UNCARING BEWARE Will NEVER go to any AUTOZONE…read moreAGAIN. Purchased a battery bc I brought previous one there. The man looked it up, said none in stock. Brought cheaper battery bc I needed now. Told him the battery was too small, he said it looks in 2 different sizes. Broke down before I made it home. Was locked in car. Mechanic returned it They had 6 in stock bc he called a few hours later. Then, I had to buy an alternator $250.00 plus more $ for the mechanic. Called the manager regarding cost of alternator, said he will tell someone else, didn't hear anything. Missed doctors appointments for cancer UNCARING PEOPLE Stocking bc I had problems buying a spark plug and they wouldn't sell me what I wanted. Mechanic had to go buy it and it cost more bc the mechanic had to repair it 3 times. Will never go back!!!

Possibly the worst customer experience I have had on the Westbank. Rude doesn't begin to describe…read morethem. Don't bother ordering on the app to pick up here, your order will not be confirmed and when you get there it won't be complete, or maybe not in stock at all. The people here don't care about you, so you should not shop here!

do not know how to work on cars for shit! hire anybody! ya leave with more problems than ya came…read morewith. take car parts off & make you buy new parts as if they aint mess it up themselves. dont even knw how to change simple batteries! if you wanna just be a cashier, go to walmart where it's simple at! wish i could give yall zero stars but that ain't possible!

I recently bought a old Leer camper top. The rear skirt…read moreon the back glass was broke topper world. Help me out. We got the right parts for me. At a good price thanks Rene

The guys here very professional drop my truck off in front the store Sunday night at a relative…read moredrop the keys off Monday morning communicated everything clearly with me. Best price in town.

I was sold the wrong spark plug socket and had a bit of difficulty with a clerk returning it. The…read moreman that sold me the wrong socket also put in some automotive wire cleaner without my knowledge. He slipped it into the bag. I not only didn't need this for a spark plug change or ask for it. It was on the receipt to my surprise. So my opinion is you can't trust this particular O'Reilly store on Holiday Drive in Algiers in NOLA. Dishonest and tricky.

Slow, lazy, absolutely did NOT care about customer. Sicking experience. Will NEVER go back to…read morethis location.

I went in to get some parts for my daughters car and I really appreciate the patience the employee…read morehad with me. I was a bit confused with what I needed but after talking to the person that was helping me, I felt confident in the parts I was buying as he assured me what I needed after telling him the issues with the car. It was nice for him to have helped me rather than get upset or impatient with me. Thank you Auto Zone!

The woman selling me the tint there tampered and bent it in front of me while inspecting it and…read moretold me it was OK that it will straighten out when I apply it and sold it to me and then I applied it on my car. It was in fact not OK. Go to the AutoZone on Paris, this is the worst customer service ever, and would love this woman to be fired