The customer service is great at the store (Smithfield, NC), however, it's always hot in the store…read morebut now it feels like a sauna in there. They definitely need to fix their a/c!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

i loved their are fresheners, i also love their online discounts. They have caring and respectful…read moreemployees. I will definitely be going to this advance auto Parts again!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Dishonest Diagnostics and Overcharging Unnecessary,…read morehigh-cost repairs N Carolina Auto Solutions is "dishonest" for trying to charge four times the market rate for repairs and unnecessary repairs. I sent photos of a botched oil change, but never received a response despite multiple follow-up emails.

They lied about diagnostic and tried to sell me a service i didn't need. They tried to sell me a…read morenew engine for $8500 when all i needed was a head gasket job. They also damaged my cylinder head. I reviewed them on Google and I think my review and pictures got removed i can no longer see them. My truck got repaired somewhere else with a 1 year warranty for $3800.

I've been getting my cars serviced at Johnson's Tire and Auto Shop for years, and I truly can't…read morerecommend them enough! Everyone there is kind, honest, and knowledgeable. As a woman, I always feel comfortable and respected in the shop, which means a lot. Olivia and Bryan are especially helpful and go above and beyond to make sure everything is taken care of. If you're looking for trustworthy tire and auto service, Johnson's is the place to go!

Poor customer service. Lack of communication. I believe In business repeat customers are so…read moreimportant, and having the ability to communicate with your customers. Communication skills are much needed.

I had my 04 VAN there for warranty work. Poof the VAN would not start. I had them change the…read morestarter but it cost me around $900.00 for a re - manufactured one see attached Invoice. p/n 323-1644D aka 89018123 installed. Post their starter change, every 3rd or 4th start the starter did not sound right during disengagement. I had time now so I ordered a NEW Bosch one. I used 3 different w/s to get the right part number. One of the sites was a GM site. I figured it was quicker time wise to just do it my self. The NEW Bosch was less than $200 and Deacon Jones Chevy is 25 minutes away. It only sounded bad 1 out of 3 or 4 starts which they would push back on probable. I pulled the old re -manufactured one they installed and starting comparing it to the NEW Bosch one. The old one had a 9 tooth pinion gear and the NEW Bosch one had an 11 tooth pinion gear. So MUCH more research and a call to my old Chevy Dealership in Wi. where i bought the extended VAN. Everything said the NEW 11 tooth was the right one. So if you look at my invoice they have it as a 04 Chevy Silverado 1500 extended cab. The vin on the invoice is my VAN's vin. So I looked up the starter for this erroneous 04 pickup with a 4.3 liter gas engine and it takes the installed 89018123 aka 323-1644D 9 tooth. The correct 04 VAN 6.0 liter Vortec gas engine starter is 89017630 aka 323-1622. So they installed the Silverado starter on my 3500 one ton Express Van 6.0 liter. I am lucky the wrong 9 tooth starter that THEY installed did not damage any of the Flywheel's teeth.

I took my 2007 Cadillac CTS to have the radio reprogrammed..sat there for 5 hours...was told I was…read moredone...the tech was supposedly on the phone with GM. I was told the radio was a discontinued model which makes sense for a 15 year old car... NOTHING was done...and they still charged $158. I have never known any repair shop that would charge anything if their item was not repaired... And I still don't have a working radio... talk about grand theft auto...never going back to any deacon jones facility again... and wouldn't recommend anyone else do