I needed a part replaced that I knew I was going to have great difficulty with. Teddy Johnson…read moreoffered / volunteered to replace it for me. I can't adequately express my appreciation for his efforts. Having watched him do the replacement, I knew I would have failed. I know that Auto Zone is famous for offering assistance and I've used them numerous times for batteries and windshield wipers. This was not one of those parts. Thank you very much Teddy!

This might be the most customer-oriented AutoZone store in the metro area. Upon entering, an…read moreemployee asked me what I needed, then led me directly to the correct area of the store. There was zero waiting when I went to the cash register to pay.

I dropped by recently to buy some vehicle parts, and once again I was pleased with the friendly,…read morecompetent, and quick service that I received. I plan on returning, and recommend this car parts store.

0 professional not recommended 0 professional not recommended 0 professional not recommended 0…read moreprofessional not recommended 0 professional not recommended 0 professional not recommended

We want to give a huge thank you to Rodney with D's wrecker service in the Memphis area. While…read moredriving down the highway with our 5th wheel, Rodney noticed that one of our windows was flapping open and could have easily caused more damaged or caused an accident. He went out of his way to get our attention, safely led us to the next exit, and even helped us tape the window shut so we could continue our trip safely. What really stood out was his kindness and professionalism. In a world where people are often too busy to stop, Rodney took the time to help complete strangers. We are incredibly grateful and highly recommend this business. He was knowledgeable and quick on his feet. we are so thankful for him and his help.

This is the worst company ever. I have been a customer of the company for over 10 years. I learned…read morevia a customer service representative at the Take 5 on Mt. Moriah and Ridgeway that I was paying $39.99 a month for two years, but the highest plan was billed at $32.99 a month. I attempted to call someone at the company's headquarters but was advised that I had to email customer service. I subsequently emailed customer service and was advised that yes I was billed at $39.99 a month and the highest rate was indeed $32.99. I was then advised that the current rate is now $39.99 a month so I was not eligible for a refund. I explained to the representative again (all via email) that I only wanted to pay what the highest paying customer was paying during the time I was overpaying. The representative doubled down and stated I was ineligible for a refund. This literally is thievery behavior. I literally use the carwash once to twice a month and this idiot representative costs the company a loyal paying customer. Text exchange with the representative: Message: I would like to talk with a representative regarding my account. On a recent visit I was advised that I have been paying an additional $10.00 a month since I started my account. Please give me a callback. Brand: carWash Feedback Type: customerService Dani (Car Wash Customer Care) Jun 17, 2026, 10:19AM MDT Hi Christopher, Thank you for contacting Take 5 Car Wash Customer Care Team. My name is Dani, and it would be my pleasure to help you today. I apologize for any confusion or misinformation you may have received. After reviewing your account, I can confirm that you have been billed at the Unlimited Plan rate that was in effect at the time of your enrollment. At this time, the monthly rate for the Pro5 Plus plan is $40. Based on our records, your account has been billed correctly according to the applicable membership pricing. Thank you, Dani Customer Care Supervisor ME: I understand what the rate is now. My issue is the fact that the highest plan you had prior to this change was 32.99 before taxes. I was being billed at 39.99 a month before the change took effect. It does not make since to me that I would have to pay more for simply being a customer when your company converted Carwash USA. I would like to have this rectified. Dani (Car Wash Customer Care) Jun 17, 2026, 11:31AM MDT Hi Christopher, As mentioned, you have been billed at the rate that was in effect at the time of your enrollment. Based on this, a refund is not due in this case. Thank you, Dani Customer Care Supervisor takecare@take5carwash.com Me: Ok. This makes no sense. I'm only asking to be charged at the highest rate that every other customer was charged during the same period. This company would rather over charge a loyal paying customer 8 bucks a month versus make it right. I literally use car wash once to twice a month over the last two years. I was basically giving the company free money. I promise to cancel this contract TODAY. I can't stand a thief.

Most time everything is working at this location so I normally try to always visit this location…read morewhen I need a car wash. Employees are friendly. Bring back the free towels!!

We sent our truck in for a minor oil leak and he said he repaired it, we got it back and had it for…read moreless than a week and it ran out of oil and had to be towed back for repairs. He installed the rings with no grease, which locked the motor up. We had to pay him just to get the truck out to take to someone else to fix. Had to put in a new motor after he kept it for six weeks. He will not return your calls, took all the fuel out of the truck, (it was full when he got it). He is still not returning calls and takes no responsibility for the problems his shop caused. Do not trust him.

Ask for Ray Norton. He's the best in Memphis. Especially for any trucker with a Paccar engines. He…read moreknows his stuff and is trucker friendly. I'm a trucker from California I got a Paccar engine broke down on a Sunday he had me rolling in two hrs. Best experience ever!

This tow truck company showed up, albeit over an hour later than the quoted time. The driver was…read moreprofessional, knowledgeable, friendly, and kind. I would recommend this company if you need tow truck service.

I want to start by saying that I try to be a reasonable person when dealing with situations like…read morethis, and I have kept notes of my interactions with Davenport's Towing throughout this process. My truck was towed by Davenport's Towing on 9/6/2026 and delivered to the repair shop at approximately 12:31 AM. I want to specifically say that the driver who handled my tow was very professional. I have no complaints about him whatsoever, and I do not want someone else's attitude to take away from the professionalism he showed. On 9/7/2026, the shop was able to get my truck running again. The issue was a blown heater hose that caused the truck to lose antifreeze. However, after receiving the truck back, I noticed that several warning lights were illuminated, including the ABS (anti-lock braking system) light. My truck is regularly serviced, and I have never previously had these warning lights or a check-engine light come on. I asked the shop about the issue, and before completing their inspection, they advised me that these types of warning lights can sometimes be associated with a vehicle being towed. I then contacted my insurance company, which was the company that arranged for Davenport's Towing--not me. My insurance company advised me to contact Davenport's first so they could determine how they wanted to inspect the vehicle and address the issue. I contacted Davenport's on 9/7/2026 and spoke with a representative named Tammy. Tammy attempted to get me in contact with Barbara. I was told Barbara would follow up, but I never received a call. I followed up again on 9/11 at approximately 1:08 PM, and again on 9/18/2026. Throughout these interactions, I was also sure to tell Tammy that I appreciated her professionalism and the professionalism of the driver. My frustration came to a head today when I called back and asked for Barbara's contact information. I was hoping to leave a voicemail or send an email directly since I had been told multiple times that Barbara would contact me. I was told that there was no direct phone number, only an extension, and I was transferred. No one answered, so I called Davenport's back. This is where the experience changed. The representative I spoke with had a very different tone. I explained the situation and was told: "Sir, Barbara has been here for 6 years and hasn't had a vacation. She doesn't work on Friday, Saturday, or Sunday. And blowing her up about this isn't going to..." I immediately stopped the conversation and explained that I had not been blowing anyone up. I had contacted the company because I was instructed by my insurance company to do so, and because I was trying to get an issue addressed that I noticed after my vehicle was returned. If following up multiple times over nearly two weeks about a vehicle-related concern is considered "blowing someone up," then I guess that's how it was perceived. However, I don't believe that is a professional way to communicate with a customer who is simply trying to get an issue addressed. To be clear, the driver was not the problem, and Tammy was not the problem. Both were professional and courteous in my interactions with them. My issue is with the lack of follow-up and, ultimately, the way the situation was handled during my most recent phone call. A customer shouldn't have to repeatedly call just to get a response, and they certainly shouldn't be made to feel like they're doing something wrong by asking for one. Based on my experience, I would not recommend Davenport's Towing. I hope the company takes this as constructive feedback because the situation could have been handled very differently with simple communication and professionalism.

2nd UPDATE- They delivered my car to the WRONG location/address. Had to call back 3 times for them…read moreto finally figure out their driver dropped at the wrong shop wrong address. Called Wanda owner who said her driver called me and apologized what more do I want. She was rude, talked over me and with this being the 2nd issue with her staff and costing me at minimum another 4 days of car rental she didn't care. They got their full amount of money and don't care what service they provide their customer's. Poor excuse for a business. UPDATE- Lynn showed up at my house unannounced instead of mailing it back to me. She was rude and had an attitude. And why is any company employee just showing up at a customers house unannounced like this!? So unprofessional an to be blunt with her attitude makes me feel unsafe just showing up like that out of the blue. Call for tow and they do not advise you they prefer cash or check and will charge a credit card fee. Lynn said she was too busy to advise that when we spoke on the phone to setup the tow. Even though I asked do I pay you over phone with credit card or do I need to pay the driver with credit card, check or cash. Lynn advised pay the driver and that was all she said. Even when I called back to ask why Lynn didn't advise I would be charged a fee Lynn just said she was busy. The driver didn't advise there was a credit card fee until after he ran the credit card and handed the receipt back. I called back and asked for a manger to call me and Lynn is mailing me the fee back but her tone of voice, she was condescending and had an attitude. It's not the point of the fee it's that no one told me beforehand I would be charged the fee and her attitude while talking to me. Poor customer service. Do better!

best place in Memphis by far they came early to pick my suburban up took it to the shop. I…read moreappreciate them

I brought my trailer to Custom Spring & Trailer Repair at 2859 Farrisview Rd. in Memphis, TN, and I…read morecouldn't have been more impressed with Roger, his son, and everyone at the shop. My trailer had torsion axles, and Roger inspected them and told me honestly that one of the axles needed to be replaced because the threads were stripped. He explained that repairing it would be a liability, and rather than just taking my money, he gave me the tools and everything I needed to make the repair myself. The replacement axle would have taken about six weeks to get. I repaired it, but unfortunately the threads still wouldn't hold the proper torque. I ended up having another company weld the nut to the axle. I got about 10 minutes down the road before the other axle blew out the bearings. I immediately went back to Roger. It was Labor Day weekend and they were getting ready to close, but Roger again was honest that he couldn't repair that axle either. Instead of leaving me stranded, he recommended another shop and even made the axles for them to install. Unfortunately, that shop couldn't do the job Saturday morning because they didn't have a certified welder. I went back to Roger on Tuesday after the holiday, and just like he told me, they had me back on the road in about 5-6 hours. That's the kind of service you don't see every day. Roger and his son are honest, knowledgeable, friendly, and genuinely care about helping people. Roger could have easily tried to take on work that he knew wasn't right, but instead he told me the truth and helped me find a solution. I would highly recommend Custom Spring & Trailer Repair to anyone who needs trailer repairs or axle work. Roger knows his business, and I was also told that he makes axles for trailer shops throughout Western Tennessee and Eastern Arkansas -- which says a lot about the quality and experience behind his work. Thank you, Roger, your son, and everyone at Custom Spring & Trailer Repair for taking care of me and getting me back on the road! If you need trailer or axle work in the Memphis area, definitely give them a chance.

I just had the rear leaf springs repaired on my 1965 Ford Falcon. The team here was super…read moreprofessional and super polite. Good customer service is hard to find these days and these folks were wonderful. They told me the job would take two days and they finished on one exceeding my expectations.