Took our Ram 2500 in for diagnosis of check engine light. Turns out it was related to our NOX…read moresensor and our exhaust brake. We so appreciated the free service--incidentally, I also used their free diagnostic services when I had to retest for emissions in Chandler, AZ. They gave me confidence to pass! Highly recommend!!!

Amazing, kind and great customer service!! I left with an understanding of what to do next!! Wayyyy…read morebetter than AutoZone

I have stopped hear a few times and found them helpful, even times when they did not have what I…read moreneeded they listened to my issue and made suggestions.

I needed a tire pressure gauge and stopped here since it was right off the road. There were three…read moremale employees working and not a single one acknowledged me or asked if I needed help. I looked around but couldn't find what I needed so I left. Purchased what I needed at the True Value in town.

It's clear nobody there could care less about helping you. The manager also watched me stand there…read moreand not get help at all. I was told I would have to wait two hours just for somebody to help me take my spare tire off so I can leave my spare there to get changed. I regret buying any tires there, I'd rather pay a little more for someplace that has decent customer service.

Took this little Trax for a test drive and fell in with this 2021 Chevy Trax AWD told the salesman…read moreI would have to sleep on it no pressure, next morning called to see if it was still there cause 1 day they are there and the next they are sold! I told him get it ready I'm buying it this morning all the paper work was fast and efficient, buy local! I just drove by saw a Chevy spark white it's not going to be there long!

I gave them a two star review because they weren't as rude as the first place we stopped. Traveling…read moreand needed emergency brake service. They said they didn't have availability in the morning but possibly the afternoon. Tried to give them out information to contact us and they didn't want it. Not such a good sign. Moved on to the next place. A small local shop 2 doors down. Treated very well there.

I would rate this place less than 0. Don't go to Les Schwab…read more I'm a70 year old woman from California. This place tried to take advantage of that and the fact that I needed to get home with 4 grandchildren. the manager quoted me $4000 to fix a ball joint ( all of them needed replacing), upper arms ( they did not need replacing), two struts ( they did not need replacing) and a $350 alignment. My friend who used to manage Les Schwab, repaired my car--all ball joints, for under $400 ( i did pay him labor). Nothing else needed replacing Alignment was done by Comisky auto repair--an honest mechanic--$150. Les Schwab was going to fix the struts and do an alignment and send me on my way. I would not have made it home. The car was unsafe without ball joint being replaced. Go to Comisky!

Honesty goes a long way, I requested front and rear brakes on my f350 because jiffy lube in Salt…read moreLake City said they were toast. These good guys here at Schwabs walked me over after they took the wheel off and assured me they were fine, even had a touch over 8mm left. Would highly recommend these guys.

We literally coasted into the parking lot of Keesee Ford towing a 5th Wheel. It was Friday @ noon…read morebefore Memorial Day weekend. Needless to say they were super busy but the very accommodating service writer was willing to have his mechanic check out our Ford truck if we were willing to wait. 4 hrs later we had a new battery & alternator & were on our way. Even the salesmen came & checked on us & asked if we needed anything. Talk about great customer service! We'd return to have our truck work on again if needed but we live in California. Thank you to ALL the Keesee Ford staff who helped us!

Called and talked to Deb in Service to make an appointment for a 2nd opinion on my Nissan Rogue CV…read moreBoot repair. She said they were booked out until August 10th, so I made an appointment for that day (I called about 2 weeks before that). She said to be there by 8:30 a.m. and to plan to leave my vehicle there all day. I arrived and was told by Robb I wasn't on the schedule. I told him that I had called and scheduled an appt at 8:30 and he said he didn't make appts at that time, only 8, 9 or 10. I was already not impressed. I already knew what was wrong, but they had to do a 'diagnostic' on it. The cost to fix was about $300 more than the first place I took it. Then I had to pay $90 for them to tell me what I already knew - that the CV boot/axle needed replaced. Seriously? I've never taken a vehicle in to a shop and paid for an estimate. And I really didn't need an appointment as originally told, because they were done within an hour. When I checked in, Robb told me I could wait two hours and then see if I needed a ride. You would think the service schedulers would know what's in the queue and have an idea of how long it would take. They went and got Deb and she said she had scheduled me in the system. Then Robb told me that she was retiring at the end of September. What difference does that make? I expect to talk to people who are competent and know what is going on. Do not bother with Keesee service dept. Complete waste of time and $90.

Driving through Cortez on my way home to Texas, one of the fuel injectors on my Ram 1500 went out…read more They got me in quick and back on the road even quicker. The mechanic was very thorough and good at his job. And it cost less than what I was expecting. Cortez Auto Repair is A+++ in my opinion, the only place to take your vehicle.

Great place to go to great prices and very efficient with there job very polite and professional I…read morerecommend them Luis is always there to assist you with anything

I had engine troubles while passing through Cortez. I thought, how lucky, I'm only a couple miles…read morefrom a dealer. Read the one review left about this shop and figured I'd be in good hands. ( my fault ). Dropped my truck off on fri. and was told that I should have some news by closing time that day. Granted, they said they were busy and I didn't expect to be pushed ahead of anyone, but I never heard anything back. Called on sat to be told they were "understaffed" and that sat was a half day so I may not know what's wrong until Monday. They did however call me back just before closing to tell me what was wrong and what parts I needed, but the parts wouldn't be delivered until Tuesday. Called Tuesday to see if the parts showed up and see if I needed to extend my hotel out another day. They told me it'd be done by end of day. Again no calls, so I went in about 30 mins before they closed, to be told there was more problems that may need addressed soon but not immediately. Then a few mins later that there was even more problems that were more pressing. The new parts and labor would have been thousands more and would have taken another week because they were busy. With only minutes to make a decision, and because they were clearly itching to lock up and go home, I decided to leave it overnight and come up with a plan. I decided to trailer it home for now and went in to pay for the work done already, so I asked, "are the dash lights off now and the motor runs like normal?" I was told "oh yea for sure, but the other work NEEDS done soon." Once I paid, I started my truck and instantly all the same lights came on, engine still misfiring, everything exactly as I brought it to them. After going right back in and saying it's exactly the same and you said it was fixed i was told "well yea, it needs more work" he didn't want to admit that he straight lied to me to get me to pay them without having fixed anything. He then started yelling at me saying "what do you want from me?" I asked for a refund and was told "absolutely not". Asked to talk to his manager and was told that he was in a meeting that could take 30mins or it could take all day. I asked why the new problems weren't diagnosed originally when I was told it was just an injector. He then openly admitted ( to just me in the room, so I'm certain he'd lie about it also) that they put in the injector HOPING that it'd fix my problems. When I called him out on HOPING, he slammed his hands on the desk and said " i'll have my manager call you as soon as he's out of his meeting" so I said thank you and left. Guess who still hasn't called me almost a week later. Must have been a very intense meeting. Maybe, hopefully, the manager or owner will see this and reach out to me and can have a cordial talk unlike their service manager who apparently has anger issues. As far as I see it, I'd definitely steer clear of this shop unless you're ready to just keep throwing money at them until they accidentally fix your vehicle.

We were on a camping trip from Arizona and my Chevy Colorado needed service. Although Webb was…read morebooked way into November they were kind enough to get me right in, had the part and fixed the truck within 24 hours. I can't thank them enough for getting me back on the road. Very friendly staff as well.