I live in Victorville and needed to purchase the Red Angel A/C Recharge, but no other AutoZone had it in stock. I called the AutoZone in Bloomington while I was on my way there to make sure they had it available. While traveling down the hill, I lost phone reception. Carmen went above and beyond by calling me back to let me know that she had found the only one they had left in the back and that she would hold it for me. What really impressed me was that I never even gave her my phone number, yet she took the initiative to make sure I didn't make the long drive for nothing. That level of thoughtfulness, dedication, and customer service is a true sign of professionalism. Carmen did a fantastic job, and I really appreciate her going the extra mile to help me out. Customer service like this deserves recognition. Thank you again, Carmen! You're awesome! read more

Damien and Orlando came through and got my battery swapped and taken care of even though it was dark out and it wasn't the easiest swap. I really appreciate them hanging in there and taking the time out of their day to make sure I was able to go to work tomorrow with a functioning car. I would definitely ask for them if you stop by here, they're good people. read more

Had a problem with my car battery and visited AutoZone in Bloomington. Anthony was incredibly helpful! Not only did he assist me with installing the new battery, but he also fixed a wiring problem I'd been dealing with for over 10 years! His expertise and willingness to go above and beyond really made my day. Thank you, Anthony, and the AutoZone team, for the excellent customer service! read more

AutoZone Auto Parts - Old battery under warranty so got it replaced - Auto Parts & Supplies Near Me - Bloomington, California

Everyone else was helpful and nice except for a girl named Anna. She was rude to begin with. I nicely asked if it's possible to switch out the battery for me since I've gotten it switched to autozone before at a different one with no issues. When Anna took a look she said "oh we can't do that" and I was confused because like I said I've gotten it done before. And her coworker said "oh yeah we would be able to do it". And when she put the new battery in, she rudely said "turn it on", no customer service voice or decency what so ever. I turned on my car and it quickly turned off by itself, which I found weird. And then I told Anna that the battery turned off and I think she only shook it and it started up again. Once I get home, I asked my uncle to check to see if Anna connected the battery correctly and the battery was LOOSE AND THE BOLTS WERE NOT TIGHTEN, my uncle even took a bolt off with his hand with literally two twists. I honestly don't know what Anna's problem was but please, if you didn't want to do it, you could've said no and said let me ask someone else for you, and carried on with your day instead of risking my car and my life. Terrible experience. read more

So first time at this location Walked in looking for a part for my car Employee I believe name was Brenda Very welcoming friendly We to isle she got my part I was looking for Made it fast and easy Thanks for great customer service. read more

Today I went to the auto one on Bloomington ave Had a very bad experience with the store manager Manuel Mosscatto regarding battery warranty and swapping out my batteries as customer satisfaction he was very rude and argumental said why would he swap my batteries out as a satisfaction and told me to go back to the store I originally came from if they were going to help me . DO NOT go to that Autozone in Bloomington. After all the back and forth I ended up going back to the Fontana auto zone on Sierra & Slover and David the store manger was able to take care of me. Thank you very much David for taking care of a good customer read more

Anthony M is the best. He took initiative and helped me with my battery on my Miata. Im so thankful otherwise I would have been stranded. Thank you guys so much! read more

Went to pick up a part for my husband, I had the barcode and order number and the store manager Manuel made a big fuss over him being the one to pick up the part. He said the order number and barcode have nothing to do with the order. Wtf. We've never had an issue before picking up orders under someone else's name. Who the hell is going to go steal rotors or brake pads and know who's name the order is under. read more

I came into autozone it was dead slow i asked to see if anyone can help me put on new windshield wipers on for me and they didn't want to help me i just don't understand I get it if they were busy but honestly it was dead... tell your staff not to be lazy on helping customers read more

Manual is a joke! I go to pick up a battery and I had to pay through PayPal in order to make payments. Since I didn't have an extra $300. Anyway, when I filled out the PayPal it was under my maiden name. I didn't notice until I got to the store. Then Manual decided to give me a bad time because I didn't have an ID showing my maiden name. I tried to explain the situation and show him I had the email confirmation and the confirmation from PayPal. He would not release my order since I didn't have an Id showing my maiden name. Even though I had all the emails showing I was the person who placed the order. I hope Manual gets his karma.@ read more

Battery light came on and so I made it this Auto Zone and my car died as soon I got there. I needed a new battery and Juan D was super helpful!!! He installed the new battery and my car wouldn't start, almost had to call a tow truck driver to get my car but Juan D came back to help me get it up and running again! read more

Store manager Manuel is a bit off- putting and rude. If I pay $24 per replacement wiper put ALL of the parts back in the carton. Don't be flippant! read more

I stopped today when they first opened. I was greeted with a happy smile from Patrick. I advised to him that the my car screen flashed low engine oil in my car that if he could help select the right oil for my car along if he had time if he could assist me by putting it in my engine for me too!Patrick, did an awesome job on providing me with amazing customer service with a smile and thanks for your help bro, I really appreciate your help. I was pressed for time headed to work. I was in and out of their location in less than 10 mins. I couldn't be more happier!! I know Autozone is happy to have employees like Patrick working there and making sure he provides great customer service! read more

The staff was very knowledgeable and they were able to fix my issue right away which was a huge relief because have a car that wont run correctly is very stressful. read more

Rudy and Lori got everything you need for your car or Truck.. been coming here for years and continue to deliver excellent service.. thanks again guys Def.Recommend! read more

Elmer was the best sale associate that help me out this morning! He help me change my battery on my grandma car, super helpful and knows what he's doing at work! THIS WAS DONE FOR FREE I would recommend him to anyone who needs help changing their battery or needs little bit of knowledge with cars! Thank you Elmer, hope to see you again :) read more

You will get the absolute best customer service at this AutoZone, Giovani and Tony are hands down the most helpful and patient guys out there. read more

My car left signal light was out and Hannah and Christopher assisted me by fixing the technical issues with my car signal light. I appreciate you two very much. I also didn't have to take a trip to Rancho Cucamonga for the assistance. God Bless you two. Have a Blessed and Beautiful Day. Please Visit the Autozone in Bloomington. read more

Sold us the wrong sized snow chains. We should've tested in the parking lot! Went up the mountain & the chains didn't fit (the chain techs couldn't do it either). Had to drive back off the mountain because the shop mid-mountain was sold out. Wasted 2 hrs having to get the right chains! By the time we got chains, chain control was off. -_-|| read more

Walked in needing windshield wipers, walked whole store hoping an employee would notice that I looked lost but nope nobody acknowledged me.. Finally found wipers, they had very little to choose from & no book to find your vehicles match.. They did offer a barcode to scan to help but I had crappy service so that didn't help. I finally walked up to the cash register & found 2 employees talking and I made eye contact with 1 but they just kept talking. I walked out. I'm heading to pep boys now. read more

Absolutely hate this place! I didn't even want to give them a rating because they deserve zero stars. Terrible customer service and if you're a girl watch out because you'll probably be getting sexist comments from some employees. I've only shopped there once and never again have I been there. read more

Best costumer service I've had in a long time. They researched, advised, and encouraged us to seek alternative solutions to an a/c problem I was having with my 2011 Nissan Rogue. I don't feel too comfortable visiting auto stores because you know gender roles an whatnot but I really felt heard and helped here. I was truly sorry to see such bad reviews of this place. It's really one of the better stores. I've had bad experiences at other locations but not this one. read more

I will never shop at this store ever again, or specifically any AutoZone ever. I was overcharged for two items, waited 20 minutes in line to return an item, and received the worst customer service. Terrible job AutoZone read more

I wish I could give these guys -5 stars. Some of their employees are nice and cool but their managers suck ! I always have some confrontation with them everytime I go there. I took in my battery under warranty and I was told it was bad but they could only swap it once. But keep in mind it was bad. Great job Autozone. Only reason I went in was because k knew I had warranty but your definatly loosing customer loyalty. read more

Very bad and rude customer service skills they need to be retrained and shown how to treat human beings with respect and patience.i give it zero stars but I had to put something.dont recommend this place till they shape up and give no attitude read more