Needed to use an OBD reader / O'Reilly VeriScan. Walked-in…read moreand was greeted right away by a kind gentleman who provided me the scanner after I gave my id as security. Came back in a he printed the results. I called earlier and my call was answered right away by a professional woman. Excellent service all around.

I want to give a shout out to the clerk Avash Guatmam, a kindly, well-mannered young gentleman who…read morewent out of his way to help me deal with some key and battery problems.

Extremely rude and disrespectful. Called to check the availability of a part and was hung up on in…read morethe midst of asking a question. I called back and was asked what did I want and told he hung up because he didn't have an answer and still hung up on again when I was in the midst of a conversation . Went in person to speak to the manager, manager showed no signs of care, was unresponsive and no help at all. Extremely disappointed in the customer service and felt discriminated against unheard and disrespected. Do not spend money here.

These guys are helpful, cool and will help you figure things out. They have excellent pricing and…read morewhat they don't have they can get for you in a couple of hours or a couple of days. They don't have online purchasing so go down there and actually talk to a human.

10/10 Highly recommend this location due to their stellar customer service. Shout out to NOE…read more(pronounced NO-WAY) who was such a pleasure to work with today. To preface, my battery died about a week ago- I was able to get a jump from a friend and a recommendation to O'Reilly's. I called the Park Blvd location and was told depending on the time of day- I may not be able to get the battery installed because they were short on staff. (1-2 people) This was the case this morning when I called shortly after they opened so I drove to the Broadway location in Piedmont instead after calling and being told they could assist me. Noe was so nice- he tested my battery first (it was a dud) and we walked through the (3) options of batteries I could pick from. He cleaned the inside of the battery area removing all corrosion before installing the new battery. He had me test it out for some minutes before I went on my way. In total, I was probably there no more than 30 minutes. Noe also gave me great recommendations for my tires and mechanic needs when I inquired. I definitely will come back if needed.

Patty rocks! We purchased some replacement wiper blades from this store and the very nice woman…read moreworking there offered to help us (seniors) install them but we were not in that vehicle. We looked online and watched videos but the rear wiper clip was really hard to get off (it had not been removed for years). We came back another day in the vehicle that matched the wiper blades. That same woman wasn't there but Patty kindly offered to help us. She put them in very quickly and was very professional and friendly and even took away the empty packaging when she was done. Thank you Patty!

My daughters car broke down in Berkeley and they were very helpful and diagnosed it and repaired it…read morein just a few days. Very good communication and fair pricing. Thanks again!

Went there for a tiny nail in my tire. The tech there removed it and did not charge me since there…read morewas no leak. Very friendly and professional service.

really knowledgeable and sweet staff, great prices and selection... easy parking and convenient…read morehours

Autozone is a blight in our neighborhood. Trash and auto fluids flood the street and they are in…read moregross violation of CA State Streets and Highway 5610 and Oakland Municipal Codes 13.16.100 (litter), and 13.16.70 (pollutants) which require business to clean the perimeter of the building - including curbs - and prohibit business from sweeping trash into the street. These Bad Actors must be held accountable. When I asked them to clean up the mess (I live across the street) the manager refused to share her name and told me to leave. City of Oakland should fine them until they are compliant. I urge you to tell the manager to clean the street around their store.

No one other than Mercedes Benz of Oakland had ever touched my SL550. There was a grinding feel &…read morenoise they could not diagnose, even after I paid for a diagnostic inspection. I took the car to German Auto Sports and they determined right away what the needed repairs were and a fair price for the work. They ordered the parts and had me come in when they had exactly what they needed. The repair was absolutely perfect, completed on time for the agreed upon price. I'll never go back to MB of Oakland - ever.

Just responding to what the owner, Chris Lingle, said in response to my first review. Chris, where…read morein my review did I "insinuate any of your technicians" took something from my car? Read it again. (I guess you have a reading comprehension problem) I said something of irreplaceable value disappeared from my car after I was certain it was left in my car when the car was in your care. Should I have not mentioned that? Why would I not mention it in my review? The item was left in the car. You guys had my car for 3 weeks. When I picked up the car, the item was gone. I also suggested that perhaps it might have been one of the car wash guys who took my item, since I was told you don't wash the cars on site, but instead take it down the street to the car wash place. As soon as I saw it was missing, I called your shop, and asked one of the desk guys about it. He did not apologize or take any accountability for it, and gave a bland reply to my lost item while my car was in the care of your shop with: "I'll ask if anyone's seen it," but then he never got back to me to say "I asked around, no one here saw it. We're sorry this happened," as a goodwill gesture. Why not? Clearly no one there gives a damn about such things. I dropped over $5K grand there, after an exhausting ordeal of over 3 weeks of my car in your shop, knowing full well I was overcharged, and I couldn't get a simple call back? Because you guys are then onto a pricier vehicle. "Old" cars like mine are low priority, I get it. Your weak response to your desk guys not responding to my 10-15 calls in a timely manner, by saying your shops gets "over 300 calls a day" is laughable. You're only open 8 hours. The phone would be ringing literally nonstop if you had "hundreds" of calls a day. Truth is more likely "dozens," and it is a weak, girly-man excuse that you have "too many calls" to respond to people in a timely manner. How do other shops manage it, those that get the same or greater number of calls? You make it sound like there is one or two guys running the whole shop and the machanic has to field calls in addition to his repair work - lol. Every time I have been in there, the two desk guys are relaxed behind the front desk, taking the occasional call. If it is actually "impossible" or "too hard" to return calls in a timely manner WTF do you have your boys tell people "I'll get right back to you," "will call you within the hour" and "will get back to you by end of the day?" It is disingenuous, and at the end of the day, disrespectful to your customers.

Levan Group is a good place to get auto parts for your car. Break a tail light, headlight, or some…read moreother part to your car. You can get a replacement part immediately if they have it in stock and they have a large selection of auto parts.

I love this place been shopping there for many many many years I have no complaints or anything…read morenegative to say about this place found very hard to locate parts and accessories there

Wheelskins used to be a good product. I bought one 10 years ago for a previous vehicle that went on…read moreand lasted perfectly. This latest one is pretty poorly made. Apparently the company has also been sold recently as well. A guy named "Jim" used to own it and was very responsive. Whoever the latest crew is doesn't respond to email at all and barely answers the phone. I tried calling today before writing this review and nobody answers. When I called to have the measurements revised a month ago somebody named "Lauren" answered the phone. Evidently it's hit or miss. They're more expensive and the craftsmanship has fallen off. Even with the correct measurements I'm still having to pull and stretch this thing and even use a shoe horn to get it on the steering wheel, so I'm not sure what's going on. I'm also ending up spending an additional $15 at my shoe cobbler to have him stitch the seams (per his suggestion) where Wheelskins has them GLUED ONLY. And speaking of glue, the glue is hard and flaky/crunchy and falls off with the least amount of pressure. It's not even good glue. It looks like the crunch around the rim of a raw honey jar as it ages. So now the $64 Wheelskins which was more expensive than the $50 I spent 10 years ago for the first one, is now almost $80 - to correct THEIR work. Not a good experience. Don't think I'll be reordering unless they fix their quality control and craftsmanship to previous standards. Not cool. Update: 8/8/22 Emailed the company and a gentleman named "Tony" responded with an offer to replace the cover. Took about 4 days to ship it out and another 4 to arrive. I had him add an extra quarter inch on the length and the width and for some reason it was still difficult getting it on but I got it on. Took me two and a half hours to install. I needed a multi-tool (to pull the needle thru the holes), an exacto knife (to create and punch thru some holes), a thimble (to protect from getting stuck with the needle) and lots of patience cuz some of the holes didn't line up correctly, but the finished product was worth the effort. Adding another star.

Quality you won't get in the parts stores ...There in Berkeley, Ca I highly recommend; there have…read moregood customer support.

I bought a battery & was charged $22 + tax on the receipt for the core (old battery). When I…read morebrought my old battery back, the store only refunded me $22 without the sales tax of $2.26. I returned to the store couples times, the staff didn't know what to do & the manager wasn't around. A female staff was very rude & held hostage my receipts, although I asked her to release the receipts back to me several times, she wouldn't & yelling at me that I only eligible for $22 refund, she refused to look at the amount of sales tax printed on the receipt. This is not only about the $2.26 sales tax on the core that wasn't refunded to me, but more about the store reaping off its customers for not having correctly working software in refunding the amount to its customers plus not very knowledgeable staff about the refund process & inapropriate female staff who treated store customer rudely & held hostage customer's receipts. The store & the corporate need to do some deep training to its staff & to correct its software to refund customer's money in full.

David went above and beyond by checking my serpentine belt, coolant, and oil, then took time to…read moreexplain everything with a visual tutorial. I left feeling confident about repair priorities and costs. As a woman, I especially appreciated the respectful environment - I could ask questions without any pressure or condescension. This is genuine customer care beyond just making a sale. Thank you!

Never had a problem with the motor and if I did, they would exchange great motors for a very cheap…read moreprice