This is my favorite O'Reilly location. I've been coming here for probably a decade and the staff…read morehas been very friendly and helpful to me over the years. I'm a car novice so I appreciate that they aren't condescending like some employees at other locations are, they are usually patient and help teach me the right way to fix my car (especially when you come on off-peak hours and they have more time). I remember one time, it had to be at least 6 years ago, where I was changing my brakes and I brought in a brake caliper piston that I thought was broken beyond repair and asked if they had a replacement. Lo and behold, one of the guys (I believe his name was Adam) showed me how to fix it right there on the spot, costing me nothing except some brake grease. Now that's customer service! They have a good selection of items and 99% of the time they have what I need in stock. If not, they can order it and it comes within a day or two. I always come here for my car needs and will continue to do so.

Friendly staff,very helpful and very caring, and willing to help you install an item if you don't…read moreknow how to do it yourself

Stopped on our way past for dog food. Super small store but they had exactly what we needed!…read moreCashier was efficient and friendly. Store is clean and well maintained.

Compared to other Farm & Fleet this one had significantly better customer service than other ones…read more They offer a variety of items hardware, tools, food , clothing and animal feed. We purchased some bird seed and coffee- what a combination :)

Stopped due to having to replace a tire in a pinch…read more Pros: -The service center looks like it is able to handle most types of auto service needs, and likely at a slightly lower price -The fact its attached to the Walmart comes in handy. You could do some minor shopping while your vehicle is being worked on -No negative issues with the staff Cons: -I'm still a little curious about their level of expertise. They can do an oil change, they can change a tire, but for more complicated and expensive repairs I'm liable to go elsewhere. It's Walmart. One of the challenges of being a jack of all trades: that usually means there is little specialization when you need it -Wasn't a huge fan of the wait room or the location in the store, but that is a minor gripe Bottom line: -I'd trust them with minor to intermediate stuff. If I don't update within 6 months, it means their work held up

went to have tire checked at the Belvidere Walmart due to…read morelow pressure light coming on they told me I had a nail in the tire and they could not repair it therefore I would have to purchase a new tire. Since they said they could not honor my warranty thru Goodyear I told them to fill it and I would go back to Goodyear. Took car to a Goodyear center and they could not find any nail. Do not feel comfortable with their ethics had an oil change done and they were suppose to check my battery, which they said I declined, wash window which on the receipt said not applicable as well as vacuum which again receipt said not applicable. Employees also had a very bad attitude. Use some other location for your services.

They do great work they make sure every thing is done and they do extra if they need to.read more

Had an issue with my door to where it would not open from the outside called them that day to make…read morean appointment to have Shane (one of the owners) take a look at it...he stated that I did not need an appointment and to just stop by. I stopped in not even 10 minutes later they had me leave my car there, fixed it in less than an hour and charged me $20 bucks. I would definitely recommend them...all around nice place, people and fair prices. THANKS GUYS! A++++

Broke my tire pressure sensor . Hasn't been right since I took my car there. Tire pressure was way…read moretoo high too. Do not recommend

Not even a star we took our van in they said they would have a look at it and now it's a lemon when…read moreit was just leaking fluid now its dead great job and thank you for making life harder

This store has really gone up this year. The manager there…read moreis always so happy to help And their new Spanish speaker Jocelyn is always of much help and always in such a wonderful mood. As a Spanish speaking shop owner I always struggled calling advance but since Jocelyn has been there, it's been really easy for me!

I have purchased parts at the Belvidere location for years, and have never had any real issues…read more However, I placed an order a few days ago. When I went to pick up my order the following day, I was told my order had already been picked up. Well, as I didn't pick up the order, I asked who did. All they could give me was a basic description of the person they gave my order to. Despite the fact that my order had only my name as the authorized pick up person, the employee gave my parts to a random person. I was told that they would not have given my order to someone unless they had my name. No one would have known about my order. The pick up was done just before closing, so I can only imagine the employees were more interested in getting out of there than they were about following procedures. Absolutely terrible customer service and the blame for their screw up was pushed off on me. Avoid this location like the plague!