My opinion and my experiences with this O'Reilly and the few other O'Reilly Auto Parts, as well as…read moreits competitor AutoZone, which always seems to be within 1/2 mile of each other--is that they try to their best to assist the customer and the customer's needs even if and when the customer has no idea of his needs----I r have been to this location 3 times in the last 12 months--I even recognize some of the same employees and the times I have there they have been assisting someone else or they asked to assist me ---and for the ones who assisted me, they seem to honest and a true desire to provide me what I need to get what I need done---they do not seek to sell me the highest price item and they tell me if the auto part is in stock---and 2 of the 3 times I was there the part(s) was/were in stock so they made a sale and I was in my way to fix the vehicle---win win situation. The times at this location I did not need their hands on service of helping my change out my battery or wiper blades or evaluating the check engine light so I do not know if their nice and helpful persona changes once they are outside but I would put money that it does not---I am more than happy yo return to this location in the future.

This place ight, my cousin trung is assistant manager over here and he doing pretty good. good…read morequality service.

Crag rocks! Today I wasn't sure if I needed a fuse or bulb for one of my headlamps. I've had the…read morebulb changed and it didn't work. Crag messed around under the hood for a moment and I didn't have to buy neither a bulb or fuse. Although my vehicle is German, if I need anything, I'm stopping by here first! Thanks guys!

Literally some of the best customer service I've experienced in a while. I called twice for…read morequestions with no answer, 5 minutes later Julie called me back and apologized. She answered all my questions and was super helpful. Next let's talk about the facility! THEY OFFER TOUCHLESS car wash drive thru or hand washing! As an OCD car owner I'm in heaven. Don't have a towel to complete dry off, no worries they are free to use with the vacuum!!! GET OUT!! If your not washing your car here you're doing you and your car a disservice!!! Oh forgot to mention how clean there areas are too! TOP NOTCH!!!

Porsche is the best. That's my car. That's pure engineering. That's not a car it's machinery. No…read morebetter staff all around professionalism.

I, love the service I have received over the 11 years I've had my Porsche. They treat me as if the…read morevehicle was still new Chris, is doing a great job. I will definitely return there to buy my next vehicle.

This review is long overdue. I had been looking for a used 440i or 340i with a manual transmission…read morefor several months and came across a low mile 2020 440i on the Brian Harris BMW website in April. The car had not yet arrived on the lot, but was coming in from Florida soon. The car was one of the colors I wanted and was equipped with the options I was looking for. So, I felt that this was likely my best chance at getting the right car for me, as sticks are becoming much tougher to find. And, this was the last BMW with a stick that doesn't have an M in the model name. We worked out a deal sight unseen for them and sight unseen for me, as I live in California. The car arrived and it was just what I was looking for. There were some things that needed to be serviced before delivery. The service department put together a comprehensive list of items from tires, brakes, spark plugs, filters, oil, and some cosmetic things. They offered to include all these things at an extremely fair price and all was performed perfectly. Michael was my salesperson and he was truly great from start to finish. He kept me up to date regularly with pictures and videos. The rest of the staff from Clif in finance to Carly and Jen were all excellent. They even located a shipping company to drive the car cross country to me in an enclosed trailer during a time when trucks were in short supply. I received the car over six months ago now, and I still look forward to getting behind the wheel every single time. I absolutely love the car and it is a total cream puff. I highly recommend Brian Harris BMW for any car purchases, from new to used, and from local to the other side of the country. Things couldn't have gone any smoother.

Buyer BEWARE, I dropped my car off yesterday to have a recall serviced. Excited because they…read moreactually had a loaner! Returned vehicle a bit over 24 hours later! Please do an internal and external "check" of loaner vehicle prior to departure from dealership. After their inspection of loaner upon return, they found damage to the liftgate. The vehicle slept in my garage so unless someone opened the GD during the night and damaged, it could not have happened while in my possession. My error was not doing a walk around before driving off with the loaner. Clint, service tech and April were professional but still I'm suspicious of when (and by whom) damage occurred! I take very good care of my own vehicle and did same with loaner. Disappointed that this cost me $350 on a visit that should have cost me $0

As far as auto parts go this is my come too choice. The staff is knowledgeable and helpful. They…read morestand by their stuff or have done so with my purchases for the last 40 years

Stood in line for 15 minutes as both in store employees tried to figure out if the customer ahead…read moreof me had some sort of guarantee on a battery that he had purchased off hand at another auto shop. Sure, I get helping the old timer out but did it really take two of you scratching your heads, knocking the screen around hoping for some miracle when it was obviously a lost cause? Not once was my presence acknowledged. All it would have taken was for one of them to look up and say 'Hey, man. Since this is taking a long time, let me take you on this other register since you only have ONE ITEM!'. Can't recall when I've received worse customer. Ending up leaving my one item and walking out - I don't think the even noticed.

My car battery decided to it was worn out this morning. After a neighbor helped me get my car…read morestarted, I headed here. The attendant checked my battery and confirmed that I needed a new one. He then located a new battery and even installed it. And all for less than the dealership had quoted.

Great spot! Would definitely go here again. If you're looking for flatbeds or service bodies in the…read moreBaton Rouge area, get them here!

what an experience. haven't had a very pleasant experience with getting work done to my after…read morefive days, they're trying finally make it right.

This store is my go to auto parts store. Employees are always pleasant and helpful in finding what…read moreI need. Today I bought windshield wiper blades. Without even asking the sales person told me I'll put these on for you right now. I was amazed and very grateful.

The staff is rude, they are not helpful! Basically, the…read moreprice is the same! You can find another autozone store in Baton Rouge!

Rhino Linings on McCann did such a great job on my truck bed liner When I bought my truck three…read moremonths ago... I decided to give them a try on a bed cover. When I mentioned to the owner, Matt, I was not interested in paying a ton of money for a bed cover since I don't drive much... He and Susan went into action and found me an incredible bed cover for the absolute right price. They ordered it yesterday and called me this morning to go have it installed. I can't remember the installers name... But he used to own the shop... He did a great job installing the cover. They are friendly, customer, driven, and thoroughly understand their products. I highly recommend them.

I'm blown away with the work that was done on my bedliner! 3 hours only compared to others that…read morequoted me 5-6 hours and $100 cheaper as well. Great friendly family-owned business with top-notch work! They even give you a nice shirt when done. Highly recommend and will only use Rhino lining from now on!