Was in need of a new battery and after auto zone turned me away saying they couldn't help me until…read moreit stopped raining due to needing them to remove the battery (it was a mist drizzle). Had it been raining hard I wouldn't have expected them to remove it and replace it. I called O'Reilly's auto parts down the street and they helped me right away. They removed and replaced the new battery I purchased from them, no hesitation. I was in and out within 10 minutes! Thank you Ben for the great customer service and being so helpful.

James was such a helpful person he explained things very well. More than once at times to help me…read moreunderstand completely. He showed me there member point system and I had a large order so I'll have enough to pay more towards our broke down truck saving me even more money. Then with all the time he spend helping me find my parts I asked if he could test my car batter and found out it was a bad batter(4 year old battery) and he installed my new battery no charge!! It was in a tight spot as well. No issue for this gentleman. This store has the best customer service and there prices beats other part stores by a lot. This will be my go too for all my car needs.

I have always had good service here. These guys will literally bend over backwards to find you what…read moreyou need. I was looking for a special switch the other day and a guy came out to the rack I was looking at to help me. It wasn't there. He said he thought he knew where one might be in the back. Another guy looked in a book and found the part number and description right away. Looked it up on his computer and found it in the back right away. Another time I had arrived just as the last guy had closed up and locked the door. I asked if the store was closed and he asked what I needed. He said " Ya we have that " and unlocked the door. I said - but your register is closed out too isn't it ? Ya but that's ok ! MAN ! I couldn't believe he would open back up for me !!!! I will never forget that!

5/12/23 Husband and I came from Sac for Mother's Day weekend. Stopped by to get an oil filter and…read moreoil because my husband always does maintenance work on our cars whenever we are in town since my parents have a house and we live in an apartment up in sac. Unfortunately my husband was the unlucky individual who was sold an oil filter that had an old blue dented, scratched up, used Subaru filter in it. He had not seen the box until a few hours into us getting situated at my parents house and him doing the set up for the oil change. Husband went back with the used filter he was sold and told the staff there. Staff there said there wasn't anything they could do for us since they couldn't confirm or verify that we had not changed out the filter ourselves since it had been a few hours since we had left. The staff that sold my husband the box said "I don't remember the box looking that way" when he gave it to my husband. My passive husband spent another $40 for a new oil filter and came home and told me what happened. I was furious. Told my parents the situation. My parents tried to call them to tell them the situation and were refused once again. My husband has literally bought all of our oil filters and his car maintenance stuff at this store. He has his number linked to an account there with all of our past purchases. Just won't be going to support this store any longer with the ordeal we went through. Moral of the story, just make sure you look into the oil filter box or any other boxed item you buy in the store before you walk out so you don't face this unlucky situation like us.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I recently needed the air conditioning in my vehicle fixed. Car Plus was able to accommodate…read moreimmediate service, which was wonderful because of the constant high temps. They were quick and efficient. They were also very professional. I would definitely return for any services they offer and highly recommend to others.

Things started off good (as they usually do). I purchased almost $2500 in products with install…read more Everything was good, worked well. Then the pioneer deck went into a boot loop, brought it in and because I was just over the warranty (by like a month) it was my problem. To make the situation inflammatory was when I swapped my door panels and found SELF TAPPING SCREWS HOLDING UP MY DOOR SPEAKERS! I was beyond floored at the complete disregard for the quality of the work. I will never endorse or do business with them again.

I bought a brand new tractor and RTV in November of 2018. I'm a 50 year old man and plan to use…read morethem on my property. I will never buy another. My truck is over 23 years old. I say this because they have my money and most businesses are done if there is no repeat business. There was a problem with the tractor delivery. Kim fixed it. I had questions, Kim answered them. I broke something expensive, Kim covered it on warranty. The shop helped me unstuck an auger for 45 minutes. No charge. No waiting. I may not buy another tractor, but I'll steer others to this dealer like my Jamestown neighbor steered me to this dealer. Thank you Kim , parts, and shop. Dave L4701 and RTV 1120

This mechanic will get the job done most of the time and quick, however, the owner needs to take…read moresome social skills/communication classes. I have been here 3 times and most of the time he acts very disinterested with an attitude in his tone of voice. I cannot ask a simple question without feeling dumb or like he doesn't want to be there. Prices are not great but the speed of work makes up for it.

Towed my Chevy truck in on a Thursday late afternoon and they had it back to me in one week exactly…read moreas promised. The transmission works perfectly, was able to take my truck camping four days later. They called me with regular updates and were easy to work with and very affordable. They offered a one year warranty on their work. I'm impressed. These guys are my new go-to auto repair shop now!

Congratulations to this shop for officially winning the award for worst automotive service on…read moreplanet Earth. Seriously, if there were a Hall of Fame for incompetence, these guys would be first ballot inductees. From the moment I walked in, it was clear customer service isn't just bad here--it doesn't exist. The staff looked at me like I had just ruined their day by daring to bring them business. I asked questions, they rolled their eyes. I called for updates, they dodged my calls like I was a debt collector. Professionalism? Nope. Accountability? Not a chance. They told me my car would be ready "in a day." Apparently, in their world, a "day" actually means "over a week of excuses, lies, and waiting." And when I finally got my car back, guess what? The original problem was STILL there--plus a couple of new issues they generously "added" for free. And then the cherry on top? A bloated, mystery bill with no explanation. Like, wow--thanks for nothing! This shop is basically a black hole where time, money, and vehicles go to die. If you enjoy being scammed, ignored, and disrespected, by all means--come here. Otherwise, do yourself a favor and drive PAST this place without even slowing down.

Great service and reasonable prices. Had an unexpected part…read moreneed while in for an oil change. Super fast service and paid quite a bit less than expected. Highly recommend!

I had an amazing experience ! They were incredibly punctual, arriving exactly when promised. They…read moretook the time to thoroughly check my car and explained exactly what was wrong in a way that made sense no jargon, just honesty . We were having trouble with an axle and did not know why it was not going in and they came and figured out why right away ! Thank you once again JNRZ repair we are very happy . Highly recommend

Family car was Down due to sensor. They came and save me last min while it was raining . They did…read morethe job with in the hour and car was back on the road Great Customer Service Great Prices Great reliability