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    AutoZone

    3.1 (8 reviews)
    Open • 7:30 am - 9:00 pm

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (27 reviews)

    The most accommodating team of experts work here. Have had…read moreoil change, winter tire changeovers, smaller maintenance issue handled here and have been completely satisfied with all the work. I drive past a good 10-12 auto service shops to get here because they've offered me same day service every single time when other places ask for weeks to schedule an appt. Added bonus: the Lehigh Valley mall is at a walking distance, making it easy to kill time while work is done.

    *UPDATE ON 10/1/2026 FROM ORIGINAL POST ON 9/30/2026* Today…read moreI received an email response from my review from last evening, posted below. I was asked if I would prefer a phone call or a follow up email to resolve the issue. I responded asking for a direct phone call and provided my contact information. My response took place @ 7:30 AM EST. I heard NOTHING!! CRICKETS!! To boot, they chose to remove my post from last evening. For transparency I will repost my complaint every day to make sure it's seen by the general public. This location consists of nothing but crooks! I then received an additional email @ 6:47 EST this evening. Again asking for my home address. Are these people CRAZY?? In what world am I going to provide my home address? Be careful when patronizing this establishment. Original post from 9/30/2026 below: *LONG REVIEW BUT WORTH READING* After years of NOT having service on my vehicle with this establishment because of terrible service, price gouging, and repeat flat tires after service, I decided to take my car in for state inspection being told that they have "turned a new leaf" with new management and mechanics. It was another horrible decision on my part. I was told to drop my car off at 8AM and they would have it inspected by the end of the day. To make it easier, I dropped it off the previous evening during normal business hours and confirmed that the inspection would take place the following day. This was confirmed in person by th "Manager". At 4:30PM, the day of service, I called to check on the status. I gave them the information of my vehicle and was immediately told that the "inspection machine" was down and asked if anyone had contacted me. I said no and I was told the inspection would not be completed. Please keep in mind that I rearranged my entire day to be without a car. I was obviously upset since I then needed to find an alternative to have this service completed at another time with another supplier. When I arrived to retrieve my car the service tech explained that they had no idea why my vehicle was there and didn't know who to contact about it. My question was, if you didn't know why the vehicle was on property why would the first thing out of your mouth during the phone conversation be "our inspection machine is down." AND!!!...How do you not know why a car is there in the first place? The "sleeve" had my key, insurance and registration cards and a work ticket that they brought in to the customer area from the shop. Keep in mind, the person I worked with when dropping the car off was the "Manager". If the Manager doesn't know what he's doing how can he "Manage" the employees? The blind is certainly leading the blind! This location is just another example of horrible customer service, no courtesy for their customers time, and complete lack of decency. NEVER AGAIN!!!!! Unfortunately for me, I trusted the words of an acquaintance and gave this organization another shot because the location was convenient. If I could leave a review with zero stars that's where I would be. I wish luck to anyone using their service but be prepared for complete disappointment with a very high price tag.

    AutoZone - autopartssupplies - Updated October 2026

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