Completely knowledgeable and trustworthy. Eric is also patient n conversations; he listens to…read morecomplaints and responds intelligently. I am comfortable... knowing that I don't have to look for any other mechanic to maintain my BMW 325I. (He is also proficiently maintaining my sister's Toyota 4Runner.)

Eric and his team are excellent at their craft, and his honest and straightforward approach is a…read morerarity. I have been bringing my car to him for a little over a year now and he always provides an in-depth explanation as to what needs to be done, and realistic expectations. Much like a medical practitioner, he gives a diagnosis and discusses options while providing confidence in my often-long range road trips. I highly recommend him, particularly if you have a been looking for someone in South Deschutes County who can adequately work on European vehicles.

Can you give 10 stars? If so, I would give them 10 stars for…read morethe quality of service and caring about you and your vehicle willing to go the extra mile both In customer service and the quality of repair work

Took my 86 yr old mothers 2010 Nissan Murano to them. Had to have it towed there to be diagnosed…read more unfortunately my middle aged sister, who has little mechanical knowledge, went to the shop to deal with them. after supposedly looking at the car and supposedly running diagnostics they said it could be a number of things. she chose to have them change out the engine. After having the car for weeks and charging more than $5500, they said they installed the used engine, which we later found out had more miles than the original and wasn't even the same year, so the pulleys,etc wouldn't line up. In a couple of days the car was dead again and had to be towed back to the shop. At that point they then said the power steering pump, alternator, catalytic converter were also all bad and wanted another $2200 to fix it correctly, but it would still run. We attempted to drive it home and got about a mile from the shop where it died again. We called the shop again and were told they were "done with us", and refused to do anything about it or refund any of the money. They changed their story about what had, or hadn't been done several times and were fine bilking $5500 from an 86 year old woman and leaving her without a car. Both Dan and DJ were not honest . Would NEVER take a vehicle there. Now have to get an attorney!!

Our 1998 Chevrolet K1500 Diesel would not start Yes Baby…read moreit's Cold Outside Had it towed to Integrity Replaced the Glowplugs back on the road the next day Very happy with the cost and services We will be back Not soon we hope This is a AAA aproved shop What's the big deal about that? If it needs repaired or replaced the AAA will back you anywhere in the U.S. Thank You

My starter seized while I was traveling near La Pine. I had it towed to Integrity Auto based…read morelargely on their high google reviews. They were very friendly and communicative. They were able to replace my starter, but I was absolutely shocked at the price. The starter costs about $250. They billed me for the $250 starter, and over $800 for "diagnostics and labor." I was shocked to get a bill for over $1100 to replace a starter. No one there mentioned anything about such an exorbitant price coming my way. My truck is stock. There is nothing difficult about my starter. It is easily accessible, has a heat shield, and two bolts to swap the starter. Overall, they are super friendly, polite, communicative, but I would not return because they charge like a wounded rhino. They knew I was in a bind and at their mercy, so just be aware.

Great company and owner is amazing thank you so much for saving our trip you rock!! We stopped…read morelocally her in LaPine and our battery died he gave us a jump start turned out our alternator wasn't working so he went and got one and replaced it on the side of 97 hwy beyond great company.. thanks again Jaysen

Jason correctly diagnosed the issue we were having when we were ready to give up. Came out to look…read moreat the vehicle quickly after I called, and was able to help us secure the part we needed and taught me how he diagnosed the issue. Great service!

Good folks, honest work and great price. Needed an oil change while I was in town. Got me in quick…read moreand easy. Recommend you put a sign in front to find you easier but good experience thanks!

I needed a flat repair while on vacation in the Bend area so contacted Les Schwab. They were able…read moreto squeeze me in even though it was a busy Saturday. When I went to settle up after the repair they didn't even charge me! I would expect this if I had purchased the tires from them but I hadn't. I was just some tourist passing through and they totally took care of me. I highly recommend based on their service alone!

Unfortunately this is my last time trying to come here. Multiple weeks I've tried to get in but…read morethey don't have room or time or there booked for over a month... it's not helpful the young woman in front was not nice and very impatient. If you don't have any customer service, you don't want to help, your a one way or the highway type of attitude... then your gonna lose business just like you did with me