The owner Eric is honest and kind. Very knowledge staff, professional, good communication, quick…read moreand helpful. Got my car in and out. Office is an easy and convenient location to drop off in Lapine. Highly recommend if you have a VW

Completely knowledgeable and trustworthy. Eric is also patient n conversations; he listens to…read morecomplaints and responds intelligently. I am comfortable... knowing that I don't have to look for any other mechanic to maintain my BMW 325I. (He is also proficiently maintaining my sister's Toyota 4Runner.)

Timely, efficient, friendly and affordable! Ben is great and I would recommend his business to…read moreanyone

Great service! Fast, friendly, as helpful as can be, gives it to you straight. I was stuck in Bend…read moreon my way to Salem and Brown's Mechanical got me back on the road with no hassle at all!​

Dave is the best-so knowledgeable and trust worthy. Love that he took the time to explain what was…read morewrong with my Tundra, even going so far as to use another car to show me what parts had failed. Highly recommend him!

I was refered to Daves auto repair, I called and Dave said just drop in and I will take a look at…read moreyour car to see what was going on with it. I did just that and like the honest person he is Dave droped everything and looked at my car to let me know what he thought. Dave spent like 30 min reading the check engine codes then he said I should go to a specific shop where he knew the tech that could track down my issue faster then he could. I thought that was a very honest thing to do, I asked how much I owed him and he said nothing. I was shocked as he did spend his valuable time to help me. I will never go anywhere else for repairs. Call Dave, he will treat you right.

We started out at 8:30am this morning from LaPine State Park, got 10ish miles down the road and…read moresteam started coming from the engine. Thankfully Justin of J K Wrench Works was fast responsive and only .3 tenths of a mile from us. He diagnosed our problem quickly and it was our water pump. He and his wife are amazingly and super friendly. He had to go to Bend to get the new parts and the whole time was so amazing. Justin was very thorough in his work. If you ever have a breakdown near LaPine Oregon, get in touch with Jason, he has a shop plus he's a mobile mechanic.

Can you give 10 stars? If so, I would give them 10 stars for…read morethe quality of service and caring about you and your vehicle willing to go the extra mile both In customer service and the quality of repair work

Took my 86 yr old mothers 2010 Nissan Murano to them. Had to have it towed there to be diagnosed…read more unfortunately my middle aged sister, who has little mechanical knowledge, went to the shop to deal with them. after supposedly looking at the car and supposedly running diagnostics they said it could be a number of things. she chose to have them change out the engine. After having the car for weeks and charging more than $5500, they said they installed the used engine, which we later found out had more miles than the original and wasn't even the same year, so the pulleys,etc wouldn't line up. In a couple of days the car was dead again and had to be towed back to the shop. At that point they then said the power steering pump, alternator, catalytic converter were also all bad and wanted another $2200 to fix it correctly, but it would still run. We attempted to drive it home and got about a mile from the shop where it died again. We called the shop again and were told they were "done with us", and refused to do anything about it or refund any of the money. They changed their story about what had, or hadn't been done several times and were fine bilking $5500 from an 86 year old woman and leaving her without a car. Both Dan and DJ were not honest . Would NEVER take a vehicle there. Now have to get an attorney!!

Great company and owner is amazing thank you so much for saving our trip you rock!! We stopped…read morelocally her in LaPine and our battery died he gave us a jump start turned out our alternator wasn't working so he went and got one and replaced it on the side of 97 hwy beyond great company.. thanks again Jaysen

With our 2026 Subaru rental, what could go wrong?? Well about an hour out of Bend, OR, we had a…read moreflat tire. High Country Automotive popped up as a reliable shop, so we called and Shawn said he could help us out immediately, even though it was getting close to closing. Despite it being a screw that had made a pretty big hole in the tire, Shawn took the time to put three layers on it so it would hold. Each layer required setting time in between, but he did not rush the process so the patch would hold properly. My husband and I were a little nervous thinking that since we were obviously from out of town and undoubtedly in a bind with no other options, that Shawn would charge us much more than would be the normal cost for such a tire repair. He did not do that, though. He charged us a more than reasonable price. He was pleasant to hang out with, and his beautiful dog, Freckles, provided us with affection and entertainment while we waited. Shawn got us back on the road and back to our vacation without breaking the bank. We would definitely go back to him if anything were to happen again when we return.

We stopped by here on a long road trip because our check engine light came on. The business turned…read moreout to be closed but because I wasn't from anywhere close, we called the number on the door anyway. The owner of the shop not only answered, but dropped what he was doing and came straight to us to help - we later found out he was actually in the middle of buying a car in an another town ! He ran codes and we determined I didn't need work and we'd make it the rest of the way home, never once pushed a service of any kind. I offered to pay for his time and he waved me off several times. He's about as honest and genuine of a guy as you could ask for. We wish his shop was closer to us in Colorado.

Very good customer service, the manager knows what she's doing and is very knowledgeable, also very…read morekind and helpful, highly highly recommend.

I called Baxter Auto Parts in Wickiup Junction (La Pine) on Friday 4/11/2026 to check on the…read moreavailability of a PT (Performance Tool) #W54121. The female general manager affirmed that the tool was in stock for $7.99. I asked her why the $5.99 price listed as the online price did not coincide with her quoted $7.99. She claimed that the 25% markup was the instore price and if I wanted the $5.99 price, I would need to purchase the item online and pick up the part instore. I attempted to purchase the part, and it refused to complete the purchase cited an issue that the Baxter Auto Parts #37 did not have the part in stock. I drove from home 6 miles to discuss the issue with the counter gentleman with a beard. He went to the back and produced the part, I shown on my iPhone the attempted purchase and returned result that the purchase WAS NOT completed because the part was not shown to be in stock. He claimed that they would not match the $5.99 online purchase and I would have to pay the additional 25%. I asked him where the general manager was and he told me she was in the office in the back. I told him I would purchase the part at Amazon online since I was an Amazon Prime member and would receive the part in 2 days. I was clearly gaslit by the store manager who obviously marked the item as out of stock so I couldn't pick it up instore at the reduced online price. The folks in the store are clearly disingenuous and do not have the customer best interests in mind. There were no other customers in the store, like there are at NAPA several miles down the road. They closed once before and if they continue to conduct business with customers like they currently do I suspect this will eventually close again. I hope that Autozone gets built in the very near future as planned. Heaven knows we need another honest auto parts store in La Pine, OR