The owner Eric is honest and kind. Very knowledge staff, professional, good communication, quick…read moreand helpful. Got my car in and out. Office is an easy and convenient location to drop off in Lapine. Highly recommend if you have a VW

Completely knowledgeable and trustworthy. Eric is also patient n conversations; he listens to…read morecomplaints and responds intelligently. I am comfortable... knowing that I don't have to look for any other mechanic to maintain my BMW 325I. (He is also proficiently maintaining my sister's Toyota 4Runner.)

Jason correctly diagnosed the issue we were having when we were ready to give up. Came out to look…read moreat the vehicle quickly after I called, and was able to help us secure the part we needed and taught me how he diagnosed the issue. Great service!

Good folks, honest work and great price. Needed an oil change while I was in town. Got me in quick…read moreand easy. Recommend you put a sign in front to find you easier but good experience thanks!

outstanding service was right on time. The Magnum never looked nicer. I will hire them again…read more Interior exterior shine on our Dodge Magnum. Thank you

On a family trip to California for a memorial service and Thanksgiving, our Suburban broke down…read moreearly one Monday morning just as we drove into Gilchrist. Josh and his wife got us the parts that we needed for the repair, gave us a ride back to Bend for a rental car, and had the complete differential ordered, delivered, and replaced, along with an oil change within a week and allowed us to drive back to Idaho after the family gatherings. His price was exactly what he had quoted, and I couldn't recommend him more at a time when we really would have been stuck. He got us back on the road safely.

Dave is the best-so knowledgeable and trust worthy. Love that he took the time to explain what was…read morewrong with my Tundra, even going so far as to use another car to show me what parts had failed. Highly recommend him!

I was refered to Daves auto repair, I called and Dave said just drop in and I will take a look at…read moreyour car to see what was going on with it. I did just that and like the honest person he is Dave droped everything and looked at my car to let me know what he thought. Dave spent like 30 min reading the check engine codes then he said I should go to a specific shop where he knew the tech that could track down my issue faster then he could. I thought that was a very honest thing to do, I asked how much I owed him and he said nothing. I was shocked as he did spend his valuable time to help me. I will never go anywhere else for repairs. Call Dave, he will treat you right.

Great company and owner is amazing thank you so much for saving our trip you rock!! We stopped…read morelocally her in LaPine and our battery died he gave us a jump start turned out our alternator wasn't working so he went and got one and replaced it on the side of 97 hwy beyond great company.. thanks again Jaysen

Nothing but good things to say here…read more - Timely, both in showing up and in scheduling an appointment. - Professional competence. I'm not a 'glass man' but I know something of cars and being an engineer, I have an idea how a lot of things work and how they show be repaired. - Courtesy. Anyone who puts up with my hovering gets top marks. (I do try to stay out of the way.) This was an insurance windshield replacement, so I can't speak to their prices but the fact that they're the company USAA uses in Bend speaks volumes. Recommended.

Excellent customer service. Quik, affordable and reliable. Rock hit our windshield and they were…read morethere to fix the rock chip. No charge. Arrived when they said they would and perfect when they were done.

We started out at 8:30am this morning from LaPine State Park, got 10ish miles down the road and…read moresteam started coming from the engine. Thankfully Justin of J K Wrench Works was fast responsive and only .3 tenths of a mile from us. He diagnosed our problem quickly and it was our water pump. He and his wife are amazingly and super friendly. He had to go to Bend to get the new parts and the whole time was so amazing. Justin was very thorough in his work. If you ever have a breakdown near LaPine Oregon, get in touch with Jason, he has a shop plus he's a mobile mechanic.

Very good customer service, the manager knows what she's doing and is very knowledgeable, also very…read morekind and helpful, highly highly recommend.

I called Baxter Auto Parts in Wickiup Junction (La Pine) on Friday 4/11/2026 to check on the…read moreavailability of a PT (Performance Tool) #W54121. The female general manager affirmed that the tool was in stock for $7.99. I asked her why the $5.99 price listed as the online price did not coincide with her quoted $7.99. She claimed that the 25% markup was the instore price and if I wanted the $5.99 price, I would need to purchase the item online and pick up the part instore. I attempted to purchase the part, and it refused to complete the purchase cited an issue that the Baxter Auto Parts #37 did not have the part in stock. I drove from home 6 miles to discuss the issue with the counter gentleman with a beard. He went to the back and produced the part, I shown on my iPhone the attempted purchase and returned result that the purchase WAS NOT completed because the part was not shown to be in stock. He claimed that they would not match the $5.99 online purchase and I would have to pay the additional 25%. I asked him where the general manager was and he told me she was in the office in the back. I told him I would purchase the part at Amazon online since I was an Amazon Prime member and would receive the part in 2 days. I was clearly gaslit by the store manager who obviously marked the item as out of stock so I couldn't pick it up instore at the reduced online price. The folks in the store are clearly disingenuous and do not have the customer best interests in mind. There were no other customers in the store, like there are at NAPA several miles down the road. They closed once before and if they continue to conduct business with customers like they currently do I suspect this will eventually close again. I hope that Autozone gets built in the very near future as planned. Heaven knows we need another honest auto parts store in La Pine, OR