Moving is never fun, but this place made it as easy and painless as possible for me to move from…read moreupstate NY to Texas. Justin in particular was extremely helpful, even after my UBoxes were delivered to Austin. He delivered the boxes to me in NY early and picked them up when he said he would. He was right on time so there was no waiting around. He was proactive in setting up my delivery and shipping schedule, and was available throughout the whole process.

I had a storage unit at this facility for almost a year. I received a message late one night that…read morethe units were going to be blocked off due to an incident. The next day I went and the facility flooded inside. They had guys there to help me move to a new unit while I was busy finding a new unit with their staff the other were getting my unit ready to move. Well during that time they also stole from me. I moved out not long after only to realize the people who helped me move stole a brand new pair of g force golf shoes that were still in their box as well as a boxed new bottle of Blanton bourbon. That's only what I've noticed is missing. Soon as I removed my things and was checking out of the unit I did ask the clerk to see if they could review the camera so they could see which staff took my belongings and have not heard a word. So in other words if these people looked in your unit during the flood or moved ur things beware your things may be missing!

I have rented vehicles from all of the major companies. Renting from Enterprise in Vestal is my…read morebest experience. Maddie was so courteous, professional, knowledgeable, and informative with the truck's features, it made the usage easy. The truck was is great condition, new tires, and everything was operational. Highly recommend using Enterprise of Vestal for your rental vehicle. Definitely five star rating!

When I picked up my uhaul I told them my estimated miles was going to be 25. I ended up doing…read more15ish. Just a local pickup from one house to another house, then back to uhaul. The next day I was charged my estimated amount($85) AND an additional $75 charge as well. When I called and asked about it, they told me I had driven 81 miles, instead of my estimated 25. When I asked them to look back on the previous driver, there was no info for this driver. Long story short, make sure you check the odometer and take pictures of everything before you leave with the uhaul.

Warning, this happened 2 times in one month. My friends orders trucks and the day that they went to…read morepick them up they told them they were not available. It cost my 1st friend 300$ to pay the movers for the day and the movers have to come back the next day and pay them again. Today i have a friend who is moving cross-country, guess what no truck. At least for them they gave them some truck half the size. So all they had to do was throw away half of their stuff. Go to Vestal u-haul if you don't want a truck or really want to throw away all your furniture. If you book through them consider yourself lucky if you actually get a truck!

By far the worst customer service I have ever had the displeasure of dealing with. I will say the…read moremanager is pleasant BUT the answering service is beyond terrible. I recently had my entire belongings auctioned off after trying to reach the store for THREE DAYS!! (My stuff has been stored here for exactly a year with in that year I've tried reaching the store by phone numerous times, and have only succeeded about 4x) Now I have nothing to my name, and when I get into my own place I have to start from scratch, I have nothing except the summer clothes I brought with me, and a coffee pot. I do not recommend this place for storage to anyone! I've never used any other storage place but I suggest finding a different place to store your belongings if need be! Not to mention I was paying $95+tax for a 8x8 unit that had a huge chimney going through the middle of the unit, this place sucks!

went to UHaul Binghamton to rent a 10 foot truck today. The truck was in terrible condition, dirty…read moreeither torn seats, it looked a wreck. I couldn't move the seat up; my son adked the counter person for help and he suggested that my son adjust it because "he was probably stronger than me". After I turned the truck on, the engine light stayed on, both my son and I saw it. when I went yo the office and told the counter person, he came out yo check (the light wasn't on) and asked me "was I sure it was the engine light", as though I couldn't possibly know what it looks like. At heat point, I told him to cancel my reservation, as between the lousy service send extremely poor condition of the truck, I had reconsidered. I would NIT recommend thus location, due to poor service and even worse vehicle conditions.

Was offered a free month of storage when renting a truck took the offer and ended up with a rat and…read moreroach infestation had to throw away all my stuff as well as someone stole a couch right from in front of my door in the matter of the time it took to go the a truck this place really needs to be shut down

I rented a Toyota Camry from Enterprise Rent-A-Car in Vestal. I do not recommend the car (the…read moreCamry isn't awful by any means, but if you want superior comfort and handling for a similar rental price, go with the Nissan Altima -- Enterprise rents those as well). However, the Enterprise employees were, as I've come to expect, friendly and professional. On the return trip, an hour out of Vestal, a rock flew off a truck driving ahead of me on the interstate and knocked a small chip out of the windshield. Ugh, I thought. Here comes a big repair bill. But what actually happened? I mentioned the damage to the Enterprise employee who handled the return, and... Nothing. It was fine. Apparently that sort of thing is relatively cheap and easy to fix, and Enterprise didn't add a penny to my bill. That's twice now that Enterprise has exceeded my expectations. I'll be back.

Went there to pick up a car i reserved 3 weeks ago. They had absolutely no cars on the lot. Several…read morepeople where there that had the same problem i had. A reserved rental with no cars. Needless to a lot of unhappy people that morning. I never had that problem with Hertz