Wouldn't honor battery warranty on battery that still had pro-rated warranty. Bought car and…read morebattery from Ray Skillman Ford. Reason given is that they can't get any money from pro-rated batteries anymore. That shouldn't be my problem, it says the warranty on the sticker to the battery that they sold. Booooooooooooo. Not honoring a warranty is Bush League, you would expect better from a Ford Dealer.

Short version: paid something like $125 to get a diagnosis on a Ford product in mid-February. Rear…read moredifferential was condemned. Quoted $3860 to fix. I fixed problem the next morning for $14 and a wasted hour. My proof? No symptoms in many months and thousands of miles of travel across multiple states. I'll keep dropping in now and then until I'm satisfied I've consumed another $100 or so of their coffee.

Had a good experience at Skillman. Quoted repairs on Friday. Dropped off the car on Monday picked…read moreit up on Thursday Others quoted weeks that they would have to keep my car. Very satisfied with the work and the price

One of the best classic car collection in the country! It's like a kid in a candy store for any car…read morefanatics! The collection is hidden behind the dealerships. It is open everyday from 10am-5pm except for Sunday's. Enter right thru the auto shop to enter the car show. Some of the cars are available for sale as well! Check out their website if you are interested in a car. Great place to stop by if you are in the area!

Teach their staff to be more respectful and professional! I have spent a lot of money on 2 vehicles…read more and I am not going to return for a 3 rd now

I bought a 2013 Jeep Wrangler Unlimited Rubicon here for $13,000 (listed at $16,400). They jumped…read moreon my offer instantly with zero negotiation. They threw $5,000+ at it for prep work (brakes, oil filter housing, track bar, valve covers, spark plug seals, fluids, etc.) and told me it was all checked out and "fixed." Their own internal worksheet proved they knew about P0300, P0302, and P0303 misfire codes. Yet they never replaced the spark plugs (I pulled a badly carbon-fouled one from cylinder 3 days later) and the O2 sensors had never been changed either. Firestone has now found a failing hydraulic lifter on cylinder 3, missing valve cover bolts, battery cables that were literally sliced/hacked, loose terminals, missing fasteners, and other loose nuts/bolts all over the engine bay. The same misfires keep coming back. I've already dumped $860 on new O2 sensors plus coils, plugs, and diagnostics. When I brought everything back they hid behind "as-is, no warranty" and claimed they "only do safety checks." The salesman kept pushing how "benevolent" their service team was. This place lacks integrity. They knew the Jeep had problems, did the cheapest partial fixes, and dumped it on me anyway. Do not buy any vehicle from this dealership. They will screw you over and then gaslight you when you complain. Save yourself the headache and money -- go somewhere else.

Aaron and the mechanics in the service department went above and beyond with my daughter's 2013…read moreJeep Wrangler. We had purchased this at another location and purchased a warranty with the vehicle. They worked with a very challenging warranty company and was able to get the repairs completely covered. Aaron was super and an excellent communicator throughout this entire process. They got everything fixed in just a few days once the warranty company approved everything. I am a customer for life and really appreciate how great they were. Highly recommend.

Waited 3 weeks for just a simple quote for a brake pad replacement. I texted, emailed and even…read morecalled multiple times with no one being able to get me the quote since their service department was either closed or was told they would get back to me. I called again today and finally got the service department. When I asked them how much for a brake pad replacement would be they stated $6,000. Um what? Brembo Brakes are not even close to that amount. When I asked why is that so expensive they had no answer to it. 0/100 terrible service and way overpriced for absolutely no reason. I will not be coming back to them ever again.

Went to where I bought my vehicle about 7 years ago for oil change & maintenance check up. My…read moreservice advisor George was friendly & professional. They took my car back & then did something I really like here. They send you a video of what the service tech is seeing. Around the vehicle, the engine as well as under it. Then they text you what they recommend to be done and you can pick & choose those options. This is while you are in the nicely appointed waiting area. It's basically no touch customer service. I took a screenshot of the service coupon off their website & texted that back to the advisor after I made my selections on work to be done. I truly love the transparency. Once the car was ready George came over to let me know. I'm dinging the dealership 1 star for not doing the complimentary car wash there with service but instead giving a voucher to use at Brad's car wash ( a sister company). If the Hubler Acura store right next door can do washes I fail to understand why they can't at Mazda anymore. ‍ Overall though still a very good car service experience.

Misrepresented vehicle history and hostile management. Avoid!…read more I signed paperwork on a used 2025 Mazda CX-50 that was advertised and verbally promised to be a 'one-owner' vehicle. After running the CARFAX and checking the dashboard, I discovered the dealership had actually titled the car to a second owner and driven hundreds of extra miles on it as a demo, permanently making it a multi-owner car.When I returned the next morning before paying or taking delivery to address the error, management refused to fix the contract, became incredibly hostile, and ordered me to leave the dealership. Thankfully, because no money changed hands and I never took delivery, the deal is legally void. Buyers beware: double-check the odometers and history reports here, and do not trust what the sales staff tells you.

I went in at the start of the year not thinking I'd be buying a vehicle and ended up leaving with a…read morebrand new truck. All my questions and concerns were answered and I was assisted by a great salesman throughout my whole process thanks Roberto and DriveHubler for all your help!

Bought a car about a year ago. Went on a Saturday. Mind you this is all my fault, I'll never ever…read morelet someone play me like a fiddle again, I'll remember you and i remember who sold me the vehicle. Definitely should've known better, told me I had a lien on a vehicle I own outright and it was my first time buying a vehicle so obviously my fault, so if you want someone who will lie, tell you different things, empty promises, not good vehicles, and bad costumer service this is the place. But I will be back to sell them my vehicle hahahahaha but will never be back to buy one again

Scammers. My son thought he was getting a car from here (even though I told him not to) only to…read morefind out 1 month later from the bank that they were getting sued so they didn't send the rest of the paperwork for his loan or title to the bmv. Shortly afterwards he received bankruptcy papers in the mail from them so they knew they were filing whilst taking peoples money!!! Run far away from this place and the owners.

Love my Murano!! Thank you guys! They have so many variety of different cars, You can definitely…read morefind the car that you want for a great deal. The stuff is very helpful and i would highly recommended it

I am extremely disappointed with my experience at Ray Skillman Hyundai and the way I was treated…read morethroughout this process. I scheduled an appointment to have my horn repaired and made it very clear that I needed a Saturday appointment because I had been told the repair would take all day. I also explained that I rely on my vehicle for work during the week and that, as a cancer patient, my PTO is reserved for chemotherapy and doctor appointments. My time and transportation needs were clearly communicated in advance. Despite that, I dropped off my vehicle for the scheduled Saturday appointment, only to receive a call four hours later informing me that the repair could not even be performed because only lube technicians were available on Saturdays. This was completely avoidable and reflects a serious lack of communication and competence. If the repair could not be done on a Saturday, that should have been disclosed before the appointment was ever made. There was no excuse for wasting my time and leaving me without my vehicle for hours unnecessarily. On a later visit, I requested a loaner car and was made to feel as though I was asking for something unreasonable. When I arrived, Robin addressed me in a rude and unprofessional manner in front of other customers, stating that they do not have many loaners, that everyone wants one, that they have eliminated many of them, and that I "better figure out what to do next time." That comment was inappropriate, embarrassing, and entirely unacceptable. No customer should be spoken to that way, especially in a public setting. Asking for a loaner during a repair is not improper, and being shamed for it was disrespectful and unnecessary. The overall experience showed poor planning, poor communication, and a troubling lack of professionalism and basic courtesy. I expected far better from a dealership service department. Instead, I was inconvenienced, dismissed, and treated with disrespect

Car buying process here was good but the last oil change I got they tightened the oil filter cap…read moretoo much, which caused it to break when I tried to get it changed next time. Costing me $200+ in tow fees and parts to just fix it myself in the end. Didn't even acknowledge their mistake when I called for a resolution.