Mr. Gustavo Cisneros is an Outstanding Sales Specialist. Received trade in value I desired, higher…read morethan other local San Antonio dealers. Ensured the pre-owned vehicle I purchased is safe & a stellar reflection of vehicles Cavender Grande Ford sell. Special shout-out to Finance Specialist-Mr. V. Blades., who toiled to get me a great finance rate. Give this dealership a chance to earn your business.

My daughter bought a BMW. Of course, they billed her for tags adding on fees but now they have lost…read moreher tags. She has gone to the dealership, called and still getting the runaround. She asked for new temp tags but they say they can't provide those. It's now been over two days of asking, waiting, and being ignored. I have advised her to forward the ticket and fine to Cavender if she gets stopped. I am betting the tags were never ordered.

Amazing experience. Bought three used cars from this dealer…read more Priced very well. They are up front and do not mess around.

Just bought our second car from Goran. We always have an excellent experience. Fair, honest and…read morekind communucation. We'll continue coming back and recommend them to anyone looking for a quality car at a fair deal!

10/10 experience at Call Hail! Graylin went out of his way…read moreto make sure we were comfortable for the time we would be without a vehicle for the repairs. He owns the company with his wife and is very personable. My car was repaired and looks 100% brand new- every single little ding from hail was repaired.

Warning...long post but worth the read if you are contemplating taking your vehicle here to get…read moreworked on. Do not take your vehicle here if you want it fixed properly. Synopsis: 1- They did not properly install my tank. 2. They did not use the supplied parts resulting in a defective installation (they threw away one supplied part that was critical to the installation). 3. They broke my fuel sending unit...twice!! 4. They dumped 15 gallons of diesel ($3.62 a gallon...$54.30 worth!) on the floor and did not replace it...but offered to replace it and charge me... I took my 2021 Ram 3500 here at 1 in the afternoon to have an aftermarket Diesel tank installed. The guy at the check in counter said that they can install my part but defective customer parts are not warrantied (as they should not be) but the labor to install the part was. I supplied them with the exact instructions and emphasied to them that they MUST only use the parts supplied. They told me my truck would be worked on and ready by the end of the day becuase they were slow. Never heard from them by the close of business. Called the next day at 11 in the morning and they said they just got it in. They called later in the day and let me know they broke a part off of the fuel tank when installing (the fuel sending unit hose connectors). They broke it becuase they did not properly install the tank on the truck. They said they could sell me one (For over $600) or I would have to pay to replace it myself becuase customer supplied parts are not under warranty...even if they break them...I was able to get a replacement under warranty so they installed the tank again and said it was ready. I picked my truck up, filled the tank and fuel spilled out all over the ground...Took it back to Cambridge and spoke with the Head Mechanic (Mike). He said my new tank must be defective because they installed it "correctly"...they did not. He then said that their labor was NOT warrantied because I supplied the part...direct contradiction to what the guy at the check in counter stated to me. After 45 minutes of "discussing", Mike finally agreed to "prove to me" that the issue was the tank and not the labor. I watched him put my truck on a lift and proceed to remove the now full tank (about 400 pounds worth of fuel now...52 gallons...minus what spilled all over the place due to the faulty labor). He used a transmission lift/jack to support the tank but it did not operate correctly. One of Mike's other mechanics hit the emergency release switch on the jack and it dropped the whole tank 3 feet (falling on the other mechanic), resulting in another broken fuel sending unit...which they would not replace even though it was their fault so I had to go get another one (a total of 2 $400 sending units now that they have broken). Mike removed the tank and I discovered that they did not use the supplied gasket during the installation (remember, I stressed to them that they must use ALL supplied parts) which resulted in a poor tank seal leading to the Diesel spilling out all over the place. The gasked I supplied for the install had been thrown in the trash. They went and found the discarded gasket, reinstalled they tank and it worked perfectly. Final insult to injury was that they spilled and removed 15 gallons of Diesel ($54.30 worth) and refused to replace it. This whole debacle took nearly 3 days...a far cry from the 5 hours I was told it would take. Do NOT use Cambridge Auto Center if you want your repairs/Labor to be done correctly, on-time and warrantied...they suck.

Went in to have a cross threaded lug nut replaced and ended up with non working brakes by the time…read morethey were done. Then they tried to charge me to figure out why the brakes no longer work. Suggested it might be a failed break power booster. Right.... I hobbled the vehicle home and checked it out. There was air in the system, an easy 10 min fix. Oh and by the way, they also cross threaded another lug nut so I had to shear that one off to get to the brake. So I went in for a cross threaded lug nut and came out with another cross threaded lug nut!! Not sure if it's a scam or just incompetence.

Definitely recommend RITCHIE AUTOMOTIVE in Boerne. Honest and fair…read more Thought I had issues with transmission as I felt a 'thump' a couple seconds after pressing on the accelerator from a stand still but no so much going down the road and accelerating. My vehicle make/model/year is known to have transmission issues around 150k miles. A/C was working intermittently. Worked fine for the first few minutes of driving and then would turn off automatically. When it turned off, I would press the button, and the light would blink three times, and the a/c would not turn on. Online search resulted in several possibilities that created this problem. On Tuesday, the engine overheated as I was driving on 281. Tried all the normal stuff but overheated again within two miles. At this point, being stuck on the side of 281, I decided to get it to a repair shop. I first called Hendrix; however, they could not get to my vehicle for about 7 days as they were backed up. I then called Gear Guys and they said it would be about 5 days before they could take a look as they were backed up with work. My friends recommended Ritchie Automotive (they have used them for 15+ years). Called Ritchie Automotive, explained the situation and that it was my only vehicle. I had it towed to their shop and they looked at it on Wednesday. Called me with the repair quote and started work that day. It was ready on Thursday. Turned out to be a problem with the motor mounts and not the transmission. There was a very small crack in the radiator that allowed the coolant to leak out slowly so it was not noticeable (like a broken radiator hose would be). This caused the engine to overheat which in turn, cause the AC to turn off. Very pleased with the level of customer service, the work, the fairness in pricing and the honesty! Ritchie Automotive will be my 'go to' for any future repairs that I can't (or simply do not want to) fix myself. For what it is worth, they are a Christian based company. Ritchie Automotive / 29059 IH 10 W / Boerne, TX 78006 / P: 830.755.8550

I could not have had a better experience! From easy scheduling, fast and friendly service, to…read moreaffordable pricing, this place has my forever husiness! Highly recommend to everyone!

I spent the last two months going to different auto shops to figure out what was wrong with my car…read more My friend recommended Alamo heights Garage so I took a chance and they figured it out within a couple hours. Unfortunately it was the transmission and the cost to fix a transmission on an old car cost more than it is to just buy a used car. I am extremely great full to have an answer finally and the customer service was amazing. Very kind and understanding. Will definitely recommend to friends and family.

Wanted to thank Ann and all the team at Alamo Heights Garage! Professional doesn't begin to cover…read morewhat great people they are. Very appreciative of the cradle to grave care. Everything was explained in a way I understood. They were 30% cheaper than going to the Lincoln dealer for repair and they used Lincoln OEM parts! We saved 10% by being a AAA member! Thank you all!

Ok, I just have to say that this is the best place in San Antonio. I have sent two of my friends…read morehere too. The man knows all and if he doesn't, he will find out and not charge you a wheel and a transmission! Dry humor is my style and I love to stay and chat with him. Great guy, awesome garage to travel to so you can get your car fixed and not get robbed.

I took my Dodge Ram to Jomar a few days ago due to a strange vibrating noise coming from under the…read morevehicle. He provided a great repair in a short period of time, and even explained the nature of what happened and what he did to alleviate the problem. Great guy, fast and reliable service, and extremely reasonable price. I will continue to take my and my families' vehicles to Jomar from now on.

Raul did an AMAZING job w/my vehicle & I will not go anywhere else from now on!! Soooo professional…read more& very fast service! Very impressed!

DO NOT buy vehicles from this lemon lot!! One star was one tooo many! I can not stress this enough…read more To date, I have replaced the rear differencial, TWICE, AND IS is currently in the shop needing $11,000 worth of repairs. (Which thankfully, extended warrantee is paying). When I called "Rosa" to discuss the window motors going out, the rear differentail/other issues, SHE (PUTTING IT NICELY), said, "Oh, sorry, we don't have a lemon law in Texas". OH REALLY? This WOMAN knowingly, sells bad vehicles; because I never mentioned the lemon law!! When I mentioned THIS place to a REPUTABLE car lot, they weren't surprised by my rant. They're rude, they're slow to return calls aaaand, their "mechanic" never ever, returned my call regarding the multiple issues. DO NOT BUY THEIR CRAP!!! It's just that..... CRAP!