Absolutely outstanding experience from start to finish! It's not often you come across a shop that…read moregenuinely puts honesty and customer service first. These guys went above and beyond to help me out, were upfront and transparent throughout the entire process, and truly had my best interests in mind. What really stood out was their willingness to go the extra mile. They even went out of their way to show up after business hours just to get my tow truck driver a key. That level of dedication and customer service is hard to find these days. Honest, trustworthy, and genuinely good people. I couldn't recommend this shop enough.

Updating my review, I just had to have another shop fix ANOTHER issue with their work. They had to…read morereseat a ball joint that was improperly installed! another 700 dollar repair from an original 2000 dollar repair!!!!!!!! 3k in and still having problems. That wasn't even what I went to the shop for. It was for another job they had done, which is still not working. Another unacceptable repair. Stay far away from this shop.

Have had work done here on 3 different vehicles and they are always ready quickly. Prices are…read morecompetitive and the guys (Octavio and Julio) are always in touch to let you know of their findings. No nonsense and professional work. Highly recommend.

They're very kind and knowledgeable and very straightforward. They don't try to charge you for…read moresomething you don't need. I had some exhaust work done there and it turned out just the way they said it would.

Went there this morning for an oil change and was very satisfied with the service. The service was…read morequick and thorough. They check fluid levels and tire pressure, too. I can highly recommend and the cost was very reasonable.

scheduled an appointment a week+ in advance! I always do early times (right at open) the girl said…read moreWednesday morning was free. Get there, he was working on a car already. Okay, NBD. she said call you in an hour so you can bring it in. NO call. I gave them TWO hours! I head back that way and "Zigi" wants to talk to me. all types of nonsense. they close at 3pm i came in at 6:30am for my SCHEDULED time!! i know for a FACT what needs to be done on my car would've only taken 2-2.5 at MAX! at 9am you're arguing with me "i need time , i need time with your car" well no shit !! i gave you time , not my fault you DID NOT and don't go by your appointment book !! appointments are there for a reason !! i need my car by 1pm .. again i showed up at 6:30am!!! thats plenty of time!! if they follow the SCHEDULE!! i told him I'll just go elsewhere and he shouldn't be treating or talking to customers like that . He yelled out the door , "you're not a customer you haven't even been here" you serious ?!? i am LITERALLY here right now , i had an appointment SINCE LAST WEEK !!! scheduled for the AM at OPEN !! i am a customer ! i will never go to zigis again !! first encounter and last !! MIDWEST in Morris ALL THE WAY !! At least they follow appointment books , if i say something is wrong .. they even tell me come in next day ! not to mention , NOT allowed to WAIT for my car there ?!? that seems sketchy asf .

Brought my wife's car in to have the timing belt replaced at 90k miles on Monday, they called…read moreWednesday to let us know the parts were in and by Friday the job was completed. Five star service and reasonably priced. Brought the car in Friday morning and drove it home that afternoon. Highly recommend them for any car service.

My car was towed to Midwest on a Sunday. Of course, existing appointments came first on Monday. In…read morespite of that, the attention and service I received was courteous, thorough, and outstanding. Thank you!

These are the very best people to take your car/truck to for repairs. They are honest, upfront and…read morewill do nothing to your vehicle until they call you, explain the repairs you need, tell you what it will cost, and you approve the repairs. I've had them work on my car and truck several times and have never been dissatisfied with their work. The work is excellent, top notch repairs and it's done right the first time. You'll never have to bring your car back for the same thing because it's done right the first time. Kevin is an absolute gentleman. You don't understand what he's going to do, or has done to your car? Ask him and he'll take all the time in the world to make sure you know exactly what he's doing and why it has to be done. Do yourself a favor. Next time your car/truck needs repair and you don't want the aggravation or high prices of taking it back to a dealer, take it to Morris Tire and Alignment. You will not be sorry you did and I guarantee you'll become a regular customer.

Quality of work, communication, efficiency, customer service wasn't bad but it doesn't make up the…read morefirst three.

Friendly and was able to take care of my vehicle in a timely manner and mot overcharge like some…read moreothers in town

My truck is a bit older, I took it in and asked them if it was the transmission. We took a ride,…read moreand he said that it wasn't transmission, it was a linkage issue. He said he was full today, but to bring it next week. I called today and they said to bring it in. I left it with them. They called me a couple hours later and said it was done. They also fixed another small issue. They DID NOT gouge me in labor and fees. The fees were very reasonable and my truck runs like a dream. The owners & mechanics may not be focused on "customer butt kissing" but they know their job! Some people are not conversationalists, if they know what their doing, more power to them!

I have very little confidence in this operation and I would never reccomend this shop. Nothing but…read moreproblems after they put an engine in my truck; never had more then a few days wtihout and insane number of engine related codes and problems.

If you're looking to get it right the first time-quality, and you're looking for fair pricing-price…read moreworth the quality, and you're looking for excellent customer service-nice people that know what they're talking about... you'll get all that and MORE at PAUL'S!! I was married to a mechanic. All my automotive needs were cared for, for the price of only the part. At a moment's notice-if I ever found myself in a jam, all I had to do was make one phone call. I was extremely anxious when I no longer had that. But then I found PAUL'S! From my first visit 5+ years ago through today, they have NEVER let me down!! Way to go Mike, Dustin, Adrean, Liz and yes, even YOU Paul!! Keep up the good work!!!

They were very helpful and got us in right away!!! I highly recommend this place!! And the people…read moreare very friendly!!

Was charged $800 to get my car fixed and it came back with the same problems and then some. Was…read morealso charged for fluids after I already purchased with the parts and then they proceeded to not even use these fluids on my car. I would NOT recommend taking your vehicle here.