Phenomenal experience all around! From the top down, the team here is professional, courteous, and…read morevery friendly. The waiting area is well-maintained, spacious, and comfortable. My experience has mostly been with Sabastian, but the entire team is amazing. I've been to several auto shops before finding this place, and I am so glad I did. As someone with little knowledge and experience with cars, Sabastian went above and beyond to help me understand the issues before any repairs began. His quote was fair--I would say below market rate--and reasonable. After the repairs, he showed me exactly what was done under the hood and where the new part was placed. I've never met a more honest, knowledgeable, and trustworthy professional in the industry--I've been to many! This is now my new go-to auto shop. This place is top-tier, and I highly recommend giving them a call if you need auto service. You'll be a repeat customer!

I literally cannot say enough about Juan and his team. This is an absolutely exceptional business…read moreto work with. And I do not use the word exceptional lightly. First of all, he is a young business owner that goes more above and beyond than any business owner I think I've ever met. He is transparent, honest, has amazing customer service skills , is a wonderful communicator , and incredibly thorough in his explanation of the what, the why, and the how when it comes to repairing your car. I took my 2017 BMW 430i to him for a second opinion so-to-speak after the dealer quoted me over $12,000 for the work. They did a diagnosis on my car and were very real with me with what it actually needed and then gave me a very , very fair estimate. I chose to do business with them for all of the above reasons and was incredibly grateful I did. I went on a business trip and left my car there to have all the work performed while I was out of town. I was shown all of the new parts that were original BMW parts, and he explained why we were going to use original BMW parts. When I picked up the car he showed me all of the old parts they took out, the condition they were in, and explained each piece to me and the why behind needing to replace it. I've never experienced anything like this with any repair shop I've used in the Bay Area or here in Elk Grove. Again, I could not be more impressed with the level of professionalism, communication, and transparency. I was literally blown away. On top of all of this communication, I received photographs before and after the repairs were completed, as well as video - very much like a dealer would give you. Juan took extra time to go on the test drive with me when I felt I was experiencing a little bit of weirdness when I was driving it, and this is standard practice for this shop. Juan and his dad own the shop and clearly take pride in their work and know what they are doing. I would highly recommend anyone in the area or outside of the area take their vehicle to G and J as they are so incredibly knowledgeable and really take the time to make sure you are happy and satisfied with the work before and after it's done.

I was looking for a decent place to get my front brakes replaced. I called the Toyota dealer and it…read morewas $325 for generic parts while Toyota parts was $420. This was just for the pads no rotors. I got a hold of this place and they gave me a quote of $460 with new rotors installed too. The reviews on this place were really good on Yelp Plus I knew some of the people who reviewed them. So I tried them. I called the next day to see if they could fit me in and they said they could do it in a couple of hours. I was going to wait there since the wife was at work. I brought my car there and they looked over my car and ordered the parts. They would be there in 15 minutes. These guys seemed really knowledgeable and very friendly. He gave me $25 bucks off for paying in cash. Anything off is good. Just a note if you use a credit card the company charges 3% more so cash is much better. Their waiting room has lots of different seats to sit in and there were two really padded chairs so I was really comfortable sitting while they worked on my car. The really nice thing about them is the speed. my car was done in under one hour . that was amazing. They guarantee their work for one year. I love it. I will be coming back for my other cars if I need work done again. Top notch place SO far my brakes are smooth and quiet. I don't think they tested the brakes when they were do because later after driving a while there was smoke coming from the brakes. It happens if the film on the pads are still on there or you leave some grease from you hands heheh. Still working great and I could see that they turned the rotors by looking at them .

Professional and Responsive. No surprises…read moreNo waiting. Clean premises. A bit hard to find but worth it. Recommended by COSTCO Tires.

Brought my 2005 Dodge Grand Caravan into C & H Nguyen Auto Repair for front suspension repairs and…read moresafety improvements. The results were noticeable immediately no more noise, smoother ride, improved handling, and significantly better braking. Work was completed at a fair price and addressed the core issues effectively. So far, no problems post-repair. Solid experience overall and would recommend for suspension and brake work.

Great place! These guys are very friendly and upfront about…read morecosts. They have left my car running great every time l'm having issues. Their prices are reasonable, and as a woman I've never felt taken advantage of. I would definitely recommend them to anyone and will continue to use them for my car needs.

I went to Expert Automotive yesterday, January 29, 2026, for a car inspection, and I had a really…read moregreat experience. I called the previous Friday to make an appointment, and they were quick to get me in at a time that worked for my schedule. I spoke with Joe and Ted, and both were very kind, helpful, and patient. I came in because I had dealt with previous mechanics who didn't do great work, and I really needed an honest assessment of my car. They took the time to explain the condition of my vehicle clearly and honestly. What I appreciated most was how Joe broke things down -- he didn't just tell me what needed to be done, but also what should be a priority versus what could wait. That level of honesty and consideration really stood out to me and made me feel like they genuinely cared about my safety and my finances. Expert Automotive feels very trustworthy, has a solid reputation, and the quality of work is clear. I drive a Honda Civic, and I can confidently say they truly are experts when it comes to Hondas. I'm very grateful a friend recommended them, and I definitely look forward to coming back for future work. Highly recommend!

Expert Automotive always provides A+ Customer Service with Expert Knowledge, Care, and Timely,…read moreQuality Repairs. Our entire family of 5 cars go to Expert Automotive because they are trustworthy, reliable, friendly, and amazing people. Joe and everyone at Expert go above and beyond every single time and take the time to explain our vehicle's mechanics and recommend ways to get our cars running smoothly and safely on the road again. I have peace of mind knowing our cars are in good hands with Expert Automotive. I Highly Recommend them to everyone I know.

Fue mi primera experiencia en este lugar , y me sentí muy bien , la atención de primera…read moreexperiencia, el señor Jerry fue muy amable y me ayudó mucho

I am impressed with the exceptional team at the AAA Auto Repair shop in the Elk Grove Subs. They…read moreare consistently honest, efficient, and professional. The entire crew respectfully assists in alleviating the stress and urgency of vehicle maintenance and repairs with speed and expertise. Thank you all very much.

Didnt even go to this place, but Im going to give them a 5 star review. Dealer was going to charge…read moreme $500 for a tune up. I called Dan's Auto to get a quote. They basically informed me that all the services I needed were already done. Were honest and saved me a bunch of cash when they could have easily quoted me some services. Will be going to them next time.

I called Dan's Auto Repair for a labor quote on my 2018 Honda Accord. I already had all the OEM…read morefluids and parts--Honda ATF, engine oil, long-life coolant, DOT 3 brake fluid, oil filter, and crush washers. All I needed was labor for a transmission drain and refill, engine oil change, coolant flush, and brake fluid flush. They quoted me over 500 dollars just for labor with no parts included. That price felt way too high for basic maintenance, especially when I brought everything. I'd recommend calling around before settling on this place. Just sharing my experience.

Brought my car in for a quick Oil Change was told about 2 hour wait with only 1 car in the two…read morebays. Very slow service took my car the the Toyota service center across the street was done in 45 min. If you want slow service this is the place.

I stopped by the quick lube Of elk grove at Nissan today because my service light was on saying…read morethat my tire pressure was low. I didn't have time for an oil change today, but I definitely needed air in my tires. The manager came out to see what I needed And I told him that I didn't have time for my service but was very concerned about my tire pressure. He was so kind and receptive to my need and had one of his technicians take care of me right away. The technician, Michael, was also very kind and attentive. After putting air in all of my tires, he told me that my air pressure was very low at around 20. He also reassured me that whenever I needed to feel free to come back so that they can help me in the future. This is one of the reasons my family has purchased about 10 cars from Nissan/Infiniti Of elk grove is because of their service. I really appreciate the care that they take in their customers and I am the first to always share that information with others.

I found this spot thru yelp. My car had some air conditioner issues which i brought it to get a…read morediagnostic done. This place has minimal parking in the front but was not an issue. I was greeted upon entering the office. Told them I had an appointment that morning at 9:30 am to drop off my car, the woman in the front checked their system, informed me of the diagnostic fee. Best to call or make an appointment online to drop off your car. The only reason I did not rate 5 star was because I wasn't notify that they were not able to check my car and would be left overnight. In which I had to call the next morning to get an update. I do like the fact that they would call and send out a text message regarding the diagnostic and details of the issues with prices and the estimated fee. In which I was able to approve the repairs online. Also, their communication was great as they would contact me if their was an issue etc. The services were quicker than expected. My car was fix within 3 days. Everything went well as expected!

Summary: [Poor communication] [Missed basic battery drain cause] [Week-long vehicle hold with no…read moreanswer] [Failed diagnostic tests] Details: I took in my 2021 Ford Mustang to Auto Tech Service & Repair because my battery kept dying. I asked for a diagnostic test and specifically told the receptionist to make sure the technician ran the test with my dash cam and iPhone chargers unplugged (I had some suspicions) -- which is super basic common sense when diagnosing a parasitic battery drain on a car battery. Auto Tech kept my car for 7 days and ultimately told me they couldn't find the issue and that it was likely an electrical problem. They said I should take it to Ford to have a better chance of diagnosing why my battery kept dying. I assumed it must be such a specific issue that only Ford would know, since they held my car for a week and supposedly tried "everything." When I took the car to Ford Elk Grove and paid their $250 diagnostic fee, they identified the problem in a day: my hard-wired dash cam was draining the battery. The Ford service team was actually extremely surprised and embarrassed that this hadn't been caught by an auto technician from Auto Tech Service & Repair. When I called Auto Tech to ask why they missed it, I was told the technician never ran the drain test with the dash cam disconnected. Even if I hadn't mentioned checking the dash cam and chargers (which I did over the phone, though they claim I did not), inspecting any plugged-in electronics is a very basic step when diagnosing a battery drain. - ALSO, I understand that people can make mistakes, but overlooking something this fundamental during a drain test is concerning. I'm sharing this feedback in the hope that the owner and technicians take it as a learning opportunity and make sure that battery drain diagnostics are performed the way other shops do it. Room for improvement: Communication was also extremely poor. Updates were silent throughout the day, and most of the time I had to call them myself to find out what was going on with my car. If your shop says "I will check with the technicians and call you back" please call back... Overall, I appreciate that they didn't charge me, but the lack of thorough diagnostics from an auto tech shop and the poor communication ended up costing me far more in time, week long car rental fees, and a second diagnostic at an expensive dealer.

Had a flat tire right before I had to get to my class. The owner Joshua made sure everything was…read moretaken care of, and also told me more about maintenance I might need in the future without pushing me to do it today. Being able to know give or take when repairs should be done helps out a lot!

This big o tires is dishonest, lacks integrity, and will try to scam you out of your money. No one…read moreshould be giving this big O tires location any money, but women especially. I took my car here yesterday for two new tires. In the past two months my car had already been to a tire shop and looked at by a family member, and also to the dealership to get a recalled piece replaced. So I already knew of any and all issues with my car due to the first tire shop visit and the Ford dealership visit. After getting my tires, the employees gave me a list of "issues" that needed to be addressed on my car. Stating that one of the issues was $1200 and needed to be taken care of immediately, but I had a grand total of $2,000 worth of issues. Again, they didn't know I had already sent my car to another tire shop and the Ford dealership within the last 2 months where no one ever stated these issues with my car but they had told me what did need to be done, and they were consistent with each other. Immediately when I got home from big o tires, I had my cousin who works at the tire shop I initially sent my car to to check my car for the issues big o said I had. He did not find any of them. The only reason I didn't keep my car at my cousins shop was because it was more expensive than big o, but at least they don't lack integrity and were honest about my issues. The big o tires employees were trying to get me, a girl who walked in by herself and knows little to anything about cars, out of $2,000 when nothing was wrong with my car. They lack integrity and shouldn't get another dime. I absolutely do not recommend. Update 2 months later: my car has been leaking ever since it was serviced here. My car had ZERO leakage prior to bringing it here. So disappointing

If you have a simple issue like checking the blinker fluid this might be the place for you. My son…read more(Jeffery) took his car here for a simple head gasket (and other components that should be changed while the top end is off) replacement. This is a fairly simple task, however it would have seemed as though they had to hand craft the parts from scratch based on their time frame. It was constant bs as to why it wasn't being worked on, or lost parts or his girl being paralyzed (if true my apologies). I had a bad feeling from get go, kids will be kids, however this place has now cost over $11,000 in damages!! The owner needs to make good on this or file an insurance claim to cover it. Kind of wondering if they carry any licensing or insurance....? All in all save your dough! I'm sure a drunk or crackhead on the corner might have better turn around times and possibly better work. To the owner. Things happen man, it's how you handle it after that makes the difference. You own this mistake, and you know you need to do what's right.

Please stay away from this guy. He charged me 4 brake pads replacement and found out that he didn't…read moreeven change the rear but still charged me for parts and labor. Dealer did the diagnostic why im hearing a metal to metal sounds. Elden pocketed the parts that I paid and labor fee for 4 pads. I thought he was helping me to save money but I end up paying 1k +++ for the damages for my car. Crackhead will always gonna be crackhead.