Noticed that the windshield trim on drivers side was loose and making noise on my 2012 Infiniti…read moreFX50 Sport. Was going to bring it to Infiniti to get it fully assessed and fixed but the dealerships outsource this type of thing and I wanted to be sure it was done properly. Scouted around the Northshore looking for someone with a stellar rep and Windshield Pros is who kept coming up as the best rated so I figured I'd give them a try (Lombard). I called and explained the issue and the office manager could not have been more helpful and accommodating (she's definitely a credit to their operation). They squeezed me in 1st thing in the morning next day at their shop and the owner (I believe) himself handled things (personable, friendly, incredibly knowledgeable, and by all accounts truly trustworthy). He brought me into the shop to explain a few issues after assessment and was able to fix it without needing to replace all of the expensive pieces necessary. I was fully prepared to replace everything and get a new windshield and new trim pieces but after working his magic it turned out to be unnecessary for the time being. Honest, quite knowledgeable, and very good at what they do (also had an opportunity to meet a couple other techs and they were equally savvy, friendly, and obviously knew their trade). The price was more than fair, imho, and frankly I can't think of any reason why I would go anywhere else in the future for any of our 4 vehicles. Iirc, it was Bill Simek who I dealt with and I can't recommend them enough. Thank you, the Lombard front office, and the friendly techs I met.

I'm glad I looked at reviews on Yelp before deciding who to hire for my windshield replacement…read more Bill took about an hour to remove and replace my windshield and paid close attention to details. Even cleaned my dashboard. Excellent work!

Odaly's was very patient and informative throw out the whole process. Everything was precise and…read morethey were able to install my rear windshield the next day after receiving my quote. Price was reasonable for the damage I had. Great team you guys have! Thanks again for everything!

Best price when I called around. Was able to come in soon and they did the job quickly. People at…read morethe shop were very nice.

Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

I got a rock chip over the weekend and found Javier on Yelp. Sent a quote request and was able to…read moreget an appointment today! He came to my office and explained the repair is for structure and you really cannot even tell there was a chip and slight crack. On top of his service he is just a very nice and professional person! His pricing is very fair and I will be recommending him to anyone that needs this service.

Javier went way above and beyond! Very professional and prompt service…read more Due to my own miscommunication, my windshield repair was more complicated than we had talked about over the phone. Javier was very clear in explaining the issues and his proposed solution. Even though the job took 1-2 hours longer than expected because of my mistake, Javier was extremely professional about everything and completed the job above my expectation. 10 out of 10. Would recommend!

Driving down the road, minding my own business, when BAM! ...a rogue rock turns my windshield into…read morea cratered, cracked mess. I contacted Gus at Simple Auto Glass, and honestly, the process couldn't have been easier. He was fast, professional, and easily beat the other prices I was seeing. To make things tricky, my car needs a unique, specialty windshield, but Gus tracked one down and was able to get it in no time. He showed up right at my house, worked his magic, and had it replaced in just a couple of hours. He's incredibly polite, clean, and professional. Huge shoutout to Gus and https://www.simpleautog.com/ ... I highly, highly recommended!

They exceeded my expectations! Their service, quick response, and quality of work were outstanding…read more I highly recommend Simple Auto Glass!

Last week my the windshield on my 2021 Jeep Gladiator was cracked by debris from an uncovered…read moreconstruction truck (Grrrrrr) in Wisconsin. The damage required a windshield replacement. I set an appointment with a corporate auto glass replacement company. When they arrived at my house they informed me they couldn't replace my windshield because a custom light bar "might hurt their tools" and they didn't have a star allen wrench (????) I also waited 4 days for the appointment. I called a custom Jeep shop in the area who referred me to DnB Auto Glass. That was my lucky day. I called DnB and left a message. An hour later I was on the phone with the owner, Frank, who asked for 3 easy pieces of info (via text--yay, why can't all business figure out how to communicate via cell in 2024?), and 5 minutes later, after asking if I wanted factory or aftermarket glass, Frank said: when can you be here? 45 mins later, I was there. 40 minutes after that, I was back on the road home, new factory glass installed professionally and affordably. Frank and his wife were smart, funny, friendly, and efficient. Skip the corporate glass bozos. Call DnB. Frank made my week a whole lot better, a whole lot faster than I imagined possible. I can't recommend this local business enough. Amazing experience all around.

I was driving along the freeway and passed a gravel truck then heard a *click*. Thought nothing of…read moreit until a few days later I was detailing the car and saw the windshield was cracked. Damn it, new car!! I was referred to DnB by a family friend who is an insurance agent and the owner helped me contact the right claims number, helped get the factory glass replaced with factory glass and accommodated my schedule. The work was done perfectly (I am posting this a few weeks later to make sure there aren't any cracks or glue or scratches). I also had my windows tinted and they are perfect. Thanks Frank!

Excellent customer service! Very professional and efficient…read morethey replaced the windshield on my Tesla quickly and haven't had any issues.

I went to Safelite in Addison, IL, to get my windshield replaced due to a crack on the passenger…read moreside. After checking in, the technician told me they needed to run system checks on my car before starting. He later came back and said a code came up, and they could not proceed with the replacement, and that I would need to contact my dealership first. When I asked what exactly I needed to tell the dealership, he said he couldn't remember off the top of his head but would send me the information. Four hours later, I still never received anything. When I went back out to my car, I noticed a second large crack, separate from the original one, on the driver's side of my windshield, which was not there when I arrived and walked into the building. I went back inside to inform the receptionist. While I understand that cold temperatures can contribute to cracks, this was not there when I got out of my car, and I was not informed about it at any point while the technician had my vehicle. While the windshield was already cracked and needed replacing anyway, it was extremely frustrating that this new crack was never mentioned to me. The receptionist told me I would be "fine to drive," but again could not explain what I needed to have done at the dealership and said it would be sent to me (which never happened). I then called my dealership myself, and they had no idea what Safelite was referring to. They told me codes are typically addressed after replacement and calibration, not before. Overall, this was a very poor experience with a lack of communication, unclear explanations, and an additional crack that was not acknowledged. I will be going to a different company for my windshield replacement.

Their service is great and I recommend. Definitely will go back and use their service.read more

I was very happy with their service from the start until the finish of the work…read more I had intended to get my windows tinted "eventually", but I just bought the car and didn't really want to take on another expense right away. However, my new car got dinged days after getting it and they were able to buff it out pretty easily. I was able to find the spot the work was done, but it took me a minute. I would be shocked if anyone who was unaware could even find the spot. While I was there, I also had my front two windows tinted while I waited and they did a good job. However, when I got the vehicle home I noticed that there was a decent bubble in the front driver side window. I contacted them the next day and they said to bring it back so it could be redone. At no point did I feel like they tried to push off the responsibility or try to get away from standing by their work. They fixed it no questions asked. I have no reason to believe that they wont also honor the lifetime warranty that they offer on their window tinting.