The Google reviews were true. I completed my renewal online and marked "pick up at office." The online process took longer than the pick up in the office. Seriously I have never spent so little time at any government office - and we all know how awful the DMV can be no matter the state you live in. I arrived. There was a large parking lot. Paid for parking online. Went in stood in line for less than 2 mins. There were at least six clerks. They all were in good moods. One clerk smiled and said "I can help the next customer please!" And I gave her my drivers license. She came back in less than 1 minute with my renewal certificate and tags. I joked with her how thankful I was I looked at the Google reviews. She smiled and said "well we like to believe we provide great service." And I was done. Strolled around the shops as I paid for 30 minutes of parking and I don't drive up to Ballard much. Cute and trendy neighborhood. A must repeat and highly recommended. Both the licensing office and the neighborhood. read more