Lots of repeat , happy customers. Mechanics know what they are doing. Pricing is fair. This…read morelocation & the one on Greenville has probably the best mechanics and customer service in Dallas. I live in Lakewood, East Dallas..

I had an emergency and needed two tires before leaving town for a funeral. I told Nelson, the…read moremanager at the time, that I needed the car back the same day or first thing in the morning, and if he couldn't make that happen, to tell me so I could go elsewhere. It was an emergency. I called in the morning, and he said, " Sorry, I'm waiting on a part. I missed the funeral, along with the people I was supposed to take. I called corporate to complain for over a year. They refused to take my complaint. They said a district manager would contact me. Never happened. I called for over a year. Disgusting. Nelson wasn't bothered by my issue.

We took our Lincoln aviator into planet Lincoln on 5/4/26 in order to get an oil change and the…read moreservice was everything that I'd hoped for. They offered to get me my wife and Kids an Uber to take us anywhere we'd like as well as a return trip. They actually had loaner cars for when we would need longer services! (Mind blown!) We were out of there, pretty quick too after they serviced the oil change as well as a few recalls that are aviator had. Everybody in there had a great attitude too. It was just such all-around great environment. highly recommend.

Go literally anywhere else for service! Trust the other bad…read morereviews, made the costly mistake of giving them the benefit of the doubt. Everything about poor communication, inflated pricing, lies about repairs, and all around unprofessionalism are accurate. Have you ever heard of a service technician driving your car to their home after hours as a miles test? And said it was happening like it's not a problem. First time owning an American Car (only had Hondas) and this dealer reflects every negative stereotype you've heard about American Car Dealers. You'd be better off using YouTube to analyze and repair!

DO NOT BRING YOUR CAR TO THIS PLACE FOR REPAIRS!! Poor workmanship, after market parts and No…read moreGuarantees when you will get your car out of their garage. Very Slow, Poorly Managed and you are on their schedule. The after markets parts they used needed to be replaced after 2 weeks and their was No Guaranteee when they could get me in or how long it would take. These were all diversionary tactics to get me to leave. Go Somewhere else for your repairs. DON'T WASTE YOUR TIME HERE.

I have had to stop going there after years. Everytime I go, the gas dispenser is leaking oil and…read moregets all over my hands, I leave there with fuel on my hands, and somehow the smell permeates my clothes and hair, it is so strong. They never clean anything. The equipment you use to pump gas is filthy and leaking always.

Great service across the board! Came in for a cracked bumper and electrical issues, left with what…read morelooks like a brand new car! Had previous cosmetic issues from an irrelevant accident and did not expect anything more to be fixed. Alex and his team took that as a challenge and over exceeded expectations. I'm more than impressed with him and his team and how they handled my car from start to finish. I was updated throughout the entire process, not only that but was handled with efficiency. No rental? No problem! Took no time to have my car back from the day I dropped it off. That's including painful insurance claims and adjusters. So happy with the results! Great price!

I've been going to this location consistently for 3 years - state inspections, oil changes, etc…read more. They are a phenomenal group. I've never felt like I've been upsold or oversold. They are genuine in their recommendations, and are quick to explain their opinions (which I value) Highly recommend!

Service is extremely slow as well not allowing you to walk next door to Walgreens for restroom…read more Porta potty on sight is filthy

I took my car in after a little fender bender to the Caliber near Love Field. What a great…read moreexperience! The people are so friendly and knowledgeable, and there is an Enterprise rental agency right in the building, which is very convenient. Also, a week earlier I'd taken my car to the dealer to have them fix my emergency parking brake that wasn't releasing properly. They said the entire brake system had to be replaced because of a worn out spring to the tune of $700. Seriously? Instead I had Caliber look at it, and the technician said it was just gummy and a C-ring had slipped out of place. So they fixed it at no charge!! I will be contacting the service director at my dealership..... I took my car in on a Monday and it was finished and looked like new on Thursday. Paige was my advisor, and she updated me often on my car's progress. I highly, highly recommend!

My Experience was good in Jan but now it has turned to very unhappy. Was in a wreck in Jan and the…read moreinsurance insisted I take my car to Caliber. 1st mistake. I received good customer service from Javier, my salesperson. However, my car was not repaired properly. They had to keep it an extra few days after the 30 days of rental was over. Caliber did pay for the extra few days of rental. However, it has never been Repaired right. I do travelling nursing so I would be out of pocket for 13 weeks at a time. Anyways I have taken it back several times and they would claim to fix it and then the same thing would happen. The bumper is not flushed. Well my sales rep finally reached back out to the insurance to order the same part. Now the issue, I am having problem with is now the insurance co said they won't authorize another rental car coverage and Caliber said they won't either. And only God know how long my car will be there. Remember past exp, it took a longer time for repair. I think, since Caliber did not repair my vehicle right the first 3 or 4 times they have attempted to repair it......They should be the one to provide the rental car. So the customer service is lacking now. Thoughts. I did gave 5 star in Jan after I got my vehicle and was happy with Javier's customer service, but now I am changing it. Maybe when management svc improved...so will my star rating. I am just not a happy customer rn.

Buyer Beware -- My Experience with HCC Specialty Cars…read more In December 2024, I agreed to buy a 1986 Porsche 930 from HCC Specialty Cars. I flew down on December 8th to inspect the car. When I arrived, I was told they had just pulled it out -- but the engine was already warm, which seemed odd. We went for a drive, and I was told the car had been serviced and came with a binder showing about $140,000 in documented work over its lifetime. During the test drive, I noticed a few small issues. I asked for them to be fixed before delivery, and they assured me they would take care of everything. None of those things were addressed. Later, Patrick (the owner) told me he was disappointed in his team and said he had personally inspected the car though what that inspection involved is still unclear. One thing that blows me away is him saying that he had the car serviced and the oil filter was 12 years old when we got it serviced. 12 years old! The car was delivered to me on December 23rd. The delivery company had trouble getting it started. A few days later, I let HCC know the car wasn't running right. the battery kept dying, and the idle would fluctuate so badly at night that the car nearly stalled. I brought it to Patrick Motorsports, one of the most respected Porsche shops in the country. They replaced the battery and advised me to drive it briefly, but more issues came up almost immediately. The car felt unreliable, and I was constantly worried it would break down. I contacted Patrick again, and we both agreed it needed a full evaluation and repair. I did end up spending over $70,000 to make this car right. I did not expect Patrick to reimburse me this amount but I did expect him to make it right. He never did nor has he attempted to. As the list of issues grew, Patrick started becoming harder to reach. He told me he was overwhelmed and dealing with a lot of other cars. I encouraged him multiple times to speak directly with Kyle at Patrick Motorsports, who could explain exactly what they found. Patrick made one call to Kyle, but never returned any of the three calls Kyle made back to him. Once I mentioned I was planning to go public with my complaints, Patrick said he might offer some kind of financial concession. Then he told me he should perhaps just save it for legal fees. At the end of the day, this comes down to character. Patrick talks a good game, seems sincere, and has a great story but in my experience, he didn't follow through on anything that mattered. He didn't stand behind the car, didn't communicate honestly, and didn't make things right. If you're thinking about buying from HCC Specialty Cars, don't take anyone's word for it. get the car independently inspected before you commit. I didn't, and it cost me.

Normally I buy my cars direct from the manufacturer's dealership. Nearly all cars that I've ever…read morepurchased are brand-new. However now that we have been in the era of turbocharging and electrification of nearly all engines, I have been on the hunt for securing iconic, naturally aspirated greats that will never be made again. Given this goal, finding peak NA Porsches has been a challenge. I have had great luck with purchasing Porsche CPOs but finding my final dream NA bucket list car proved difficult. I therefore decided to expand my search to boutique, exotic dealerships. This is when we came across HCC Specialty Cars in Dallas. Since my better half and I both needed to agree on this final dream car we were looking to share, HCC had one that we were able to compromise on and agree on. The dealer's owner Patrick was highly responsive to all our various questions. Since we weren't prepared to fly out to Texas, we were essentially relying completely on photos, videos, CarFax and the word of Patrick. Since he was a real straight shooter, we felt satisfied with the car and decided to move forward. We put in an offer that was accepted. After that, Patrick assisted with getting some additonal work done on the car before assisting with making arrangements to ship the car out from TX. After the car shipping company delivered the car, there were some unexpected hiccups with the car. Thankfully nothing mechanical...just annoying items that pestered the perfectionist sides of my wife and I. We immediately reached out to Patrick and he did do his best to try to problem solve and work through the issues. In the end, I did have to also enlist the help of my trusty Porsche contact at my local dealership. Long story short, everything all worked out in the end which is what ultimately matters. Overall, given the selection of great NA classics in HCC's inventory and what a professional, standup guy the owner Patrick is, HCC is highly recommended as far as boutique dealerships go!

Upon looking for a decent, clean and honest mechanic for a state inspection, I was cautious to…read morevisit a newly opened shop with 1 star; however, I took a shot. The guy was great. The shop was clean and they honored a coupon they provided after messaging them for the costs. Not only was I in and out of there, the experience itself was quick, painless, and honest. I will definitely return for future car work and recommend them too! Happy driving!

The manager admitted fault to my car breaking down, not tightening the oil filter, and ruining my…read moreengine to myself and two police officers. Then the next day said it was fine, and won't take responsibility. He refuses to give me the owners name and Insurance information. A third-party mechanic confirmed the damage and I had to get it towed to my apartment where it has been sitting completely dead. This is a business?