Autofab located in Santee, CA (10996 N. Woodside Ave, Santee, CA 92071) is a horrible, criminal company. I had to return a product that I had purchased. The product was sent back to Autofab via USPS and was "acknowledged" and "received" via email by employee "Tiffine" on September 26th. I was also told via email by Tiffine that I would receive a refund. To date, NO REFUND ISSUED!!!!Therefore, I have sent numerous emails to the company; Oct, 2, Oct 4, Oct 9, Oct 11, Oct 16, Oct 17, Oct 18, and Oct 19. Guess what, no response or refund!!!! I think multiple weeks is plenty of time to process my refund.
Still thinking Autofab would do the right thing, I wrote a final email today asking for my refund. I indicated if they still failed to provide a refund, I would be forced to file a civil filing in San Diego, Small claims court to obtain my refund. Additionally, I will be filing a complaint with BBB and the California Attorney Generals office. So sad that I have to take legal action to obtain my refund. It has become criminal at this point to steal -defraud me out of my money. read more