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    AUTOBUY Melbourne - We Pay The Max

    3.2 (13 reviews)
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    8 months ago

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    9 years ago

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    5 years ago

    These guys were friendly and efficient I would use them again.Quick sale good price .Best of luck to you.

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    7 years ago

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    5 years ago

    NEAL Z is awesome to deal with and professional. Go see Neal if you need to sell your vehicle.

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    Mercedes-Benz of Melbourne

    Mercedes-Benz of Melbourne

    2.6
    (111 reviews)

    If you're looking for a vehicle, I can't recommend Trevor at Mercedes-Benz of Melbourne enough…read more We live about 2 1/2 hours away in the Tampa area, so buying a car without seeing it in person felt like a big leap. Trevor made the entire process incredibly easy and transparent from the very beginning. I originally found the car through a Facebook post he made, and after chatting through Messenger, we switched to text once I found the dealership listing. Trevor went above and beyond by sending detailed videos of every square inch of the car--inside and out. He was completely honest about its condition and made sure there were no surprises when we arrived. He also promptly provided every document we requested ahead of time, so by the time we got to the dealership, everything was ready to go. After the test drive, we were in and out in about 30 minutes. It was, without question, the smoothest car-buying experience we've ever had. This wasn't just any car purchase--it was our 16-year-old son's first car, and we wanted to surprise him. Buying your child's first car is a huge milestone, and Trevor helped make it truly special. His communication, honesty, responsiveness, and attention to detail were outstanding from start to finish. Whether you're local or several hours away like we were, I would absolutely recommend Trevor. He made what could have been a stressful experience feel easy, exciting, and memorable. Thank you for helping make such an important day even more special for our family!

    I had an extremely disappointing experience with Mercedes-Benz of Melbourne regarding service on my…read more2024 EQE. My A/C compressor failed on a vehicle that's less than a year old, and despite driving a $90,000 luxury vehicle, I was initially told I would have to wait 3-4 weeks for a loaner vehicle while dealing with A/C blowing hot air. After pushing the issue, I was finally given a loaner -- only for the tire warning light to come on as soon as I got home. The very next day, that same loaner left me stranded over an hour away from the dealership due to a bad tire. Instead of receiving support or concern, I was told to have it towed back and was immediately informed I'd be responsible for paying for a replacement tire before the vehicle had even been inspected. To make matters worse, I asked my service advisor to call me directly, but instead received dismissive back-and-forth text messages insisting I would be paying. When stranded an hour away, I was also refused assistance with transportation back to the dealership. The communication issues continued even after I resolved the tire situation myself. Before replacing the tire, I specifically asked if I could take the car somewhere else for the tire and was told yes. I will attach screenshots of the text messages confirming this. However, after returning the loaner and picking up my vehicle, Samantha texted me only after I had already left the dealership stating that the replacement tire did not match the other three and that I would need to purchase a tire from Mercedes to put on the loaner vehicle. At no point prior to this was I ever told the replacement tire needed to match the others. The lack of communication throughout this entire experience has been mind-boggling. Time and time again, expectations were either not communicated clearly or changed after the fact. Throughout this process, I felt dismissed, unsupported, and treated like an inconvenience rather than a loyal Mercedes customer. This has been far from the luxury ownership experience Mercedes-Benz advertises and honestly felt more focused on money than customer care. I strongly encourage others to consider servicing their vehicles elsewhere.

    AUTOBUY Melbourne - We Pay The Max - carbuyers - Updated August 2026

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