AVOID AVOID AVOID I brought my 73 year-old little old lady friend to buy the clean 2006 Range Rover Sport on the lot. She paid full price, cash for it. It was in good shape but it was filthy, inside and out. So JJ agreed to have it detailed and prepared for pickup 3 days later. When we arrived to pickup the vehicle after two hours of fighting traffic from Orange County, JJ said there was a problem and the vehicle wasn't ready for us. (He couldn't tell me before I left and wasted time and money to get there? Of course not, he could care less, and has no concern for others time schedules.) JJ's excuse was the detail guy pushed all the buttons in the center console and messed up the suspension. Is that possible? Autobaun held onto the vehicle for another week - they had it at Land Rover Carlsbad dealer to reset the suspension. I always had to be the one to initiate communication. JJ's usual response: it's my day off, or "my manager isn't in". He finally delivered it, not on a truck, but they had driven it from SD and used up all the fuel in it. It was also delivered filthy, and DAMAGED. The rubber door liner had a massive gaping hole 6 inches long, which wasn't there when we bought the vehicle. JJ refuses to fix the problem even through the Land Rover dealer in Newport Beach has a $269 repair estimate. JJ says "drive it down here and we'll fix it". Yeah right. Just fix it you GD shister. Fing unbelievable. JJ had multiple chances to make this right. Instead he choose to live up to the po$ used car salesman connotation. This place has no integrity and employs people who echo that mindset. My recommendation is to avoid this place and seek your new ride elsewhere. read more

just now i would advise you to not buy from this place. It was a struggle since day 1. A week after we traded in our vehicle we had to come back to resign the contract due to an error. We were also told when we signed the contract that we wouldn't have to make our vehicles monthly payment that was due in a week if we traded it in. The payment came out of our account a week later and when we called to get a refund we kept getting the run around for a couple of weeks. Looking at the contract and calling the lender of the vehicle we traded in, we found out that they didn't pay off the vehicle for the correct amount listed on the contract. It's been over a month and we are STILL trying to work out getting our money back. We are not people to write negative reviews but felt this one was warranted. read more

This is the biggest scam company I have ever dealt with. Not only do they sell unreliable cars that will become a nightmare for you but the owner is also very ignorant that doesn't do any business appropriately and the cheapest car lot owner I know, who could care less about your car problems. I have had nothing but problems with my car and they will not properly fix it or take the car back or even give me a rental in the meantime. I had the car not even 20 days and I drove it maybe 2 times. DO NOT TRUST THESE PEOPLE!!!! DO NOT BUY ANYTHING FROM THEM!!!! read more

This Company is without a doubt the worst company I have ever shopped for a car for "IN MY LIFE! " The are dishonest, unprofessional,and hideously unscrupulous. I will forever be haunted emotionally for treatment I received by this team of predators. A car buyers nightmare x1000. read more

Wish I had seen this first review. You want to read a review of why you shouldn't buy from here? Well, here it is. So, I'm a honorably discharged Marine and Afghanistan veteran (they say they cater to military members which is what sold me in the end), my old vehicle got ram rodded by a drunk driver my 3rd day of living in San Diego, pretty big set back in the long run, but I had money to purchase a car without a loan so it worked out in terms of looking for vehicles. I'm basically just a regular dude put in a crappy situation. After days upon days of looking for vehicles, I came across Autobahn, which had vehicles in my price range ($13-17k) and found another Lincoln Navigator (my fault for being an idiot and wanting another one of these) on their lot. They had it marked at 15k, a few thousand over KBB but it had nice rims, upgraded speakers, TV's in the headrests, etc. It seemed like a good deal, and there was minor exterior problems, engine looked clean, sounded good, ran well. So, I lowballed them a bit at first, and worked them down to 13.9k, now this is when things get retarded - I gave them $1k to secure the deal, and that night I went home and started looking for other Navi's of the the same year and I FIND THE CAR THEY ARE SELLING FOR 8K!!! Posted 2 weeks earlier!!! I feel really stupid, but I'll continue. So anyway, I called them on it and they insisted that a 3rd party site spams craigslist without knowing actual prices, so after they calmed me down they had me come in and sign a waiver saying I knew that was the case. But, then they started telling me they had a bunch of "work" done to it..... Oh dear Jesus did they take me on a run for my money, the past 3 months I've owned this $14k decoration it has sporadically shut off at lights, turned off while backing up, makes this crazy beeping noise when going certain RPM's and I've had to invest about $1k without addressing those issues. They also put on a show - having the owner come in and pretend to yell at the dealer for selling me the car so cheap. What a bunch of f'ing POS. So, I'll make it clear and basically do a rundown for those who hate reading life learning stories: 1. Don't EVER buy from Autobaun. 2. They enjoy ripping off active military and veterans. 3. They lie. 4. They sell vehicles that might potentially get you killed. 5. They will do or say anything to get you to buy from them. 6. Sleezy ass place. If any current military members are reading this, I suggest you get this place put on a black list for your unit/company etc. I know we had that sort of thing for crappy auto sales places when I was stationed in 2-9. Honestly, they took advantage of knowing I was a veteran and saying that most of their customers are military and repeat business, at the time there was no Yelp profile for this company. Now I'm stuck with a $14k car worth about $5k with about $2-4k in repairs, not including the paint job I need since they sprayed some sort of concealment spray on the outside that has since worn off. I've dealt with some pretty crappy people in my day, but nothing along the lines of this debauchery. In the end, I guess I'm sort of to blame, but I really wish this company had a Yelp profile or something along those lines when I went to purchase. YOU HAVE BEEN WARNED! read more

Since writing this review I have visited Autobaun an additional 3 times, making 6 trips, 6 days without a car and 6 times I've bugged my girlfriend to drop me off here and finally ONLY the roof rack has been installed. I have since contacted the bureau of automotive repair and have a case pending as I cannot believe that autobaun will actually detail my car if I drop it off for a 7th time. Love my Honda. Hate the service from Autobaun read more

This place is a rip off. Active-duty military STAY AWAY!!! They have very crappy cars and "Unfortunately" I was/am a victim. Active duty military this company thrives off of ripping us off. They will tell you what you want to hear just to get that Navy Federal/USAA endorsed draft in their hands. If you don't believe me, read the other posts and/or take the car to an independent mechanic. I bought a 2007 BMW from these Clowns in November; they made promises that the car was great and still under BMW warranty. While looking over the car, I noticed an oil leak and a salesman told me that they had just repaired the valve cover gasket and would put it back in the shop to ensure it was taking care. Needless to say it was more than the valve cover gasket that was leaking. I took the car back several times only to hear fast talk and lies. After $2900 of repairs from my independent mechanic the car is in decent shape but is not near worth the $20,000 I paid for it. Ashanti (the owner/manager) and the old guy will make the deal sound sweet but don't trust them. 5 of 6 of their cars are crap!!! Don't take my word for it, check w/ the legal office as this company is soon to be on the military black list. read more

My experience is that this dealer will lie to you with a smile. My sale person Alexandra told me that the car was sitting in a Grandmothers driveway and needed to be moved (due to the great price). Upon further inspection - this was not true. The dealer was trying to sell a Hummer they could not convey title to. read more

I read bad reviews all the time about auto dealers. But from the gate they already can't win. When people are happy...they tend to pay these a lot less. Only upset people get on these websites and post. I'm a San Carlos resident. My name is Jack Rankin and my wife Kylie Rankin and I bought a used car from them. As with any used cars you gave a few hiccups...but a used car dealer cannot be blamed. It's not like they're selling you their own personal car. They know as much as you do about the car. They have the cars. You get a loan. The bank buys the loan and that's it. Car gone. If you're kind to them and not freaking out or making unrealistic demands...then people generally will go above and beyond. Thanks for hearing me out. I'll be a second and third time customer. read more

Autobaun - Car Dealers Near Me - San Diego, California

This has been the best car buying experience I have ever had. I walked in an hour before closing, knowing the car i was looking for from an ad on craigslist. When i found it, my sweet little vw rabbit with 60K miles, the price tag was a full thousand dollars lower than what was listed! Wow! Brian and Shane gave me great service and had the car pulled out front for a test drive when i came back the next day. There was no pressure, my credit was worked with and they were able to get me in the car for 70 dollars less than my previous payment each month! I purchased the car, signed the papers and drove away happy. And thats when the excellent customer service came into play. The next day i received a call from their financer and he said he had gotten me a lower rate on my interest, which dropped my payment further! They had cut my interest from 8 to 4! And called me! Incredible! The car has one minor issue in the first week and they were more than happy and accomodating when it came to getting the issue fixed. They took it to their garage to disgnose and fix and even gave me some lunch while I waited! I would absolutely recommend Autobahn to ANYONE looking for great customer service and an excellent vehicle! read more

This was my experience. I went there because I had a friend who said she had bought a car there without problems. I too bought the car without problems. at a price acceptable to me. Problems began afterwards. They never arranged for me to get license plates, and I had to go to DMV to get them and had many intervening conversations when they told me plates were coming. Multiple mechanical problems developed nearly immediately after buying the car. Hard to believe the dealer knew about none of them if he did a thorough inspection even though it is conceivable. They only gave me one key saying that it is easy for me to get (and pay for) another. Overall it has not been a pleasant experience although they are polite at the dealership. I'll buy from a private party the next time. read more

I forgot to update my review here after dealing with something else about the 2011 Nissan rogue. I have since traded my nissan rogue with a new car instead after finding out that the struts and shocks were wearing out and needed attention by the year. There were other parts that have obvious wear and tear. Instead of paying $4k for parts and labor, i decided to say goodbye and trade it in for a new one at an actual dealership. I didn't bother contacting Autobaun because it has already been stressful enough dealing with them and the rogue for quite some time now. To those who actually found success when you did business with them, good on you. But for myself, i will definitely not take myself or anyone back here to look at their lemon lot. Also adding to this update, it showed on the contract that I paid for registration that's over $200. That's basically registration for a whole year. Well, this was pointed out to me and we had a spit back and forth afterwards. They were condescending and argued that they already sent it to me at a certain date that they probably just made out of their heads. The only registration receipt that I got was that it cost about $17 or something that would last for the whole period the car has already been registered through dmv. That just meant they pocketed the rest of the money. But again, luckily someone pointed it out to me and in the end, they reimbursed me. But obviously the time, stress, and money I have spent with these people and the car that I bought from them will never be reimbursed. I will NEVER recommend this place to anyone read more

Went to buy a vehicle on fathers day and the sales team helped me pick out a vehicle between a BMW and Mercedes Benz that I had in mind, only had a budget of 12k, after looking at multiple cars they recommended spending a little bit more for a better car, after explaining the difference of condition , model year + mileage, got a great deal on a 2013 c250 Benz + a great rete with a local Credit Union and left satisfied with my purchase, after 28 days my check engine light came on and went back to dealer to see what they can do for me, keep in mind my purchase was as-is and they did offer extended warranty at time of purchase and I declined coverage, never the less the Management team took care of me with a local certified repair shop and fixed the issue the next day, that goes to show you they do care about going above and beyond for Customer Service. read more

What a wonderful experience we had. I've been wanting a jeep wrangler for some time and finally found one in my price range. Eddie was great he stayed in touch with me for days and waited patiently for me to be ready to bye. Robert was also great he took the time to explain everything and answer my questions. I got a great deal and was treated wonderfully. This will be our new car shopping place. They have lots of amazing cars I wish I could buy them all. Thanks again Eddie and Robert! read more

I've been waiting to write this review for a while now. I bought a used Prius from here and it completely died 3 months after buying it. Apparently they reset the error codes and hid the fact that the car needed a catalytic converter. By the time the warning lights came back on it was too late. The engine was completely gone and the cost to repair was the same price as the car! Thousands of dollars down the drain!! Don't get fooled by these guys. 5 star reviews here are fake! read more

Stay away from this place, it's been 2 months since I traded my car in and they have not made the off Payment to my original bank. Instead, they've made a monthly Payment pretending to be me. I only found out because the bank sent me an email with my next scheduled payment due. When I called the bank to say I traded it in months ago, they informed me it was still under my name. Legally Autobon has 20 days to pay it off, it's been over 2 months. I requested them to make the payoff immediately or I'll take legal action! It's fraud!! read more

I arrived at Autobaun almost two years ago to purchase a used vehicle. I did end up buying here and the salesman "JJ" made a verbal agreement to replace a Toyota symbol on the wheel. The owner gave his blessing to the agreement as well and I left that day with vehicle feeling good about the purchase. I have called them multiple times a month every month for the past two years trying to actually make good on this agreement but they have blown me off at every attempt saying that they "are still trying to find one." Take this as a warning to get any agreements with these gentlemen in writing as they have proven in my case to not be willing to do right by the customer once they have cash in hand. Both of my catalytic converters also failed within a month of the purchase and while this may be chance I would definitely take the vehicle to a another mechanic to get it checked out to be sure. Congratulations Autobaun, you have won this small battle and I will no longer bother you to hold up your end of the agreement. read more

Sometime last November I went into this dealership looking for a reliable car as soon as possible. I traded in my old 93 Buick lesabor for a 500 down payment on a Volkswagen Rabbit that I really liked. We went through the application process with having less then a year residency he said it may be difficult but after a few hours they got me a "loan." I signed papers and drove off the lot happy with a 300 car payment. I waited about a month before i contacted them because i hadn't heard from a bank and kept receiving letters denying my loan. They said everything was fine and with in a few months something should go through. I had already signed a contract with a bank so i was not sure what to expect. Eventually i drove down there asking what the deal was and also inquired about an engine light on. Shane told me everything was fine and the loan was taking a while due to my lack of residency. I told him about the engine light and he said that happens sometimes when cars have been sitting a while. I took it upon myself the next day to take the car to a dealership to see if there was anything wrong with the car. The dealership inspected the car and said it had several items wrong with it 3000 dollars worth in including a leak in the fuel line, it wasn't even safe to drive. I took the car back to shane and he had me follow him to HIS mechanic. His mechanic told me that he didn't time and wouldn't all week to look at the car. I took the car home and called his mechanic several times without any luck. Shane had me come in 4 more times to sign a "New contract" and nothing but letters denying me. (Several months went by so i stopped driving the car) Finally fed up I took the car back and just asked for my down payment to be returned as it stated in the contract i signed originally. He promised to mail me a check and after a month of calling he insisted i pick up a 150 dollar check because "it took a lot of money to detail the vehicle." I took my check and left feeling very upset and frustrated. After depositing the check about a week later my bank called me to tell me the check was denied. I called shane and he told me that they changed banks and if i wanted to a new check i would have to come down and pick up a new one. After 7 months no car and spending extra money on fuel and having nothing to show for it i would say this is about the worse experience one person can have. I Later on went to a different place who approved me without question if anyone would like proof of this situation you can contact me personally at waltonjessie@yahoo.com. I would never go to this dealership. read more

I am a happy customer since purchasing my car, love at first sight. I other reviews that are negative but Amir and his staff were very helpful. I had a couple of minor problems took my car back to them and Amir personally took care of it and gave me a loaner. I have recommend Autobaun to my family & friends. I will be back to buy my next car in the near future. They really do treat you like family. A+ in my book. read more

Very nice selection of cars. The sales staff is great and NO PRESSURE! My husband, Jerry, and I bought a beautiful Mazdaspeed 3 and couldn't be happier! read more

Found an adorable little Mini Cooper online here and went down to check it out! The guys were super helpful and worked with me on price, financing and taking that mini home! They made me feel really comfortable. The process was pretty seamless! read more

I was skeptical about my husband buying a car from a used car dealer as opposed to a big dealership. However, my husband got a great deal on a 2006 Ford f150. Iman and Shane hooked him up! We bought the truck Tuesday night and then drove it to Havasu Wednesday morning and everything ran perfect. We couldn't be happier. We will definitely go to them when I am ready for a new car. read more

This review is long overdue. These guys are great! I had a limited down payment..bad credit..still owed on my trade-in..but these guys pulled it off & I was able to drive off in a 2005 Toyota Prius with less than 40k miles!! Almost brand new..these guys were life savers. I would definitely recommend them. read more

Awesome used car buying experience. Iman was incredible. Friendly, honest, not pushy at all. I got a great deal on my car and they took care of all of the things they agreed to handle. Sent me to an upholstery shop to get the seat fixed and paid for it. I love the car and will return for future purchases. Thank you Iman and Autobaun. read more

My husband and I had an exceptionally great experience with Shane! We looked at a couple of cars on their lot! Test drove the cars and narrowed it down to the one that made us most happy with! Talked numbers and we got exactly what we wanted to spend not a penny more! I am happy to say this was by far the most easiest car transaction we've ever made!! Thanks Autobaun!! read more

My husband and I had an excellent buying experience at Autobaun! The staff were very friendly and we found the perfect vehicle. Our first point of contact was Iman and we was friendly, personable and more than happy to help create the car we were looking for. When we looked at the car originally it was nice but we wanted some modifications done. Iman said he could have them all done and after a few days of purchasing we picked up our new ride just how we wanted it! Pete was really awesome too!! He provided some great information on selling our existing car and helped us get the best rate possible on our loan. I'm always a little leery going to a dealer based on the traditional stereotypes but these guys are above and beyond! We had a great experience and will definitely be back. Thanks for the stellar service Autobaun!! read more

Final update: The reason why I said what I said on the last update was because I never received my front license plate. But Shane took care of everything after he understood that it was license plates that I needed, not the registration. I totally take back everything I said from the last update. I guess it was partly my fault for not specifying what I needed in the first place but in the end, it got resolved in less than 48 hours. Thank you Shane and everybody at AutoBaun for changing my view of your dealer and I will definitely recommend this place to anybody looking for a car in general. read more

I have to say that this was probably the best experience I had buying a car. Eddie was the guy I initially talked with but once I got a chance to work with Amir, he made the experience far better. They did what they could to ensure that I got a great deal on the car I was looking at. They were very professional and didn't place a lot of pressure on me as a customer like I got from most dealerships. Even the friend I brought along with me said they even surpassed his expectations from a dealership to the point he is considering buying his next ride here when he is ready. I normally dont go out of my way to write a review but they deserved this one and considering their treatment of me, I felt it would be bad karma on my part not to return the favor. Especially since Amir went out of his way to take care of an issue on the car even after I left the lot in which case was no longer his responsibility as cars are sold as is unless you buy an extended warranty. Impressed that they operate as a business that still cares about their customers even after they leave the lot. Amir is definitely the man and it was a pleasure doing business with him and his staff. Probably the first dealership I would ever recommend to anyone. As Amir promised when I was introduced to him, I am definitely a happy customer and I am definitely loving the Mercedes C300 that I purchased from them. I wish them much more success in the future for their efforts and care of their customers. read more

I bought a Mini Cooper and had nothing but problems. I honestly would recommend to STAY AWAY!!! This place is the worst in my 30 years in buying cars. They will be nice at first, but after you buy from them, they don't care. They never return my calls or emails. Very Shady place. I hope you don't go through what I went through. I got screwed and so will you. read more

Yes so I made the biggest mistake of my life and purchased a 2007 Audi A4 from these thieves. They seemed nice and willing to help me out even though I had a pre-approved loan. If I would have known what was going to happen I would have taken my loan elsewhere. I have had to car for five months and AM STILL paying for repairs, so far I have spent $2400 in repairs, and I read more

Attention!!! Do not trust this dealership at all. They sold me a mini Cooper and also bought the warranty thinking that I'd be covering myself in the event of any major mechanical issues. Very similar to the gentleman who left his review about his experience with his Mini Cooper, they ended up dropping the coverage that they have promised to deliver. The dealership does not return my calls or emails but every time I call they keep telling me that the manager is not available and that he will be calling me back the next day. I have almost $2000 in repairs, and dealership is not willing to help me. They are crooks and the insurance that they're selling you are also crooks nothing truly is covered everything is all in the FinePrint that they don't disclose. Do yourself a favor and do not do business with them. I am in the process of taking them to court! THIS IS NOT A REPUTABLE DEALERSHIP BEWARE! read more

Jj got me an amassing deal on my Lexus !!! I couldn't believe how professional and helpful he was ! I would recommend, I would come again !

The worst place you could buy a car. When you buy your car they don't even fill up your tank. Also, after they took my old car as a trade in, I was getting phone calls from my old car dealership for a payment because they still didn't pay off the car! I was calling to take care of the issue and they would keep me on hold and wouldn't let me speak to the person in charge. Then come to find out they still haven't issued a check for the pay off! Then months later it brought to my knowledge that I got ripped off and they sold me the car for much more than it was worth. Worst business in San Diego to buy a used car!! Don't do it!!! read more

I can only reinforce the previous reviews. I had the most unprofessional and unbelievable experience here. The car they tried to sell me had a cracked water pump, despite having been "checked by our mechanic". There was antifreeze dripping on the ground, that they must have know about and cleaned up - after 1/2 hr. of sitting still at a mechanic (that I paid for separately), there was about a cup full. After bringing the car back, they told me it was only a $120 fix (despite having no idea of how they would be able to get to the pump without moving the engine) and that they would fix it. The DVD player also did not work that they "had no idea" about. These guys make your stereotypical used car salesmen look like angels. read more

DO NOT TRUST AUTOBAUN, this car dealership is not a good place to do business. They sold me a Mini Cooper with 49,000 miles that had been poorly maintained. Although they claimed the car was in excellent condition and fully inspected, it broke down within 3,000 miles of my purchase and the turbo blew out. Mini of San Diego informed me that the car had pre-existing problems and sludge buildup in the engine from poor maintenance. The extended warranty that Autobaun sold me on the vehicle denied my claim 3 times before finally agreeing to pay a portion of the $3400 repair bill. I'm left with an additional $1000 out of pocket to repair a car that I purchased 3 months ago!!! Lastly, the warranty they sold me was not the one that was promised during the sales process, they did a bait and switch to a lower quality warranty plan. Fi, when I went back to Autobaun for assistance, the finance manager told me that they have no way of knowing that I didn't harm the car myself. They are denying all responsbility for selling a bad car and are arrogant and rude when asked for help in fixing their blunder. DO NOT TRUST AUTOBAUN! nally read more

DO NOT BUY A CAR FROM THESE PEOPLE! They are slimy, lying people that sell disguised beat up cars and trucks. My boyfriend bought a truck from these people and less then a week later it started falling apart. We assume that they bought the truck from a junk yard that was previously in a crash and they just fixed it up with glue. The bumper was glued on, one of the shock mounts was welded back together in the shittiest way possible, the transmission needed to be replaced, the brakes needed to be replaced, and the steering linkage will need to be replaced. The tuck was given to him almost on an empty tank and they only let him take a test drive around the block because there was so little gas. They assured him they would fill up the truck if he bought it. Once he signed the paper, they refused to fill it up and said they weren't "responsible" for filling it up. They make their cars look and run great for a test drive but after about a week it starts falling apart. Do not buy from these people or you will get scammed for an overpriced car. read more

terrible business. do not buy a vehicle from this scam of a company. they lie, hide problems and don't live you to their word. i repeat. stay clear of this dealership. read more

They have some really nice cars there, but watch out for the Clunkers. My first clue should have been when he said this car could break down tomorrow or last a year. Well, he was wrong it lasted a week. It is now in the transmission shop for repairs. They are very friendly though. read more

Autobaun has been the best used car buying experience I have ever had. Everyone there is extremely honest and will always make sure you go home as a satisfied customer. I bought a 2004 Ford Ranger from Autobaun and after a couple days noticed a few minor necessary repairs. Without questions they told me to bring the Ranger back in, and they even gave me a loaner while they made the repairs at no cost. Most used car dealerships would tell you to get lost, but these guys went out of their way to make sure I went home with a perfect vehicle. Autobaun will always have my business. read more

Great car...great service...great price!!...real classy team I had a great experience working with Autobaun ..catered to all my needs answer all my questions. I would send friends and family here in a heart beat A++++++++++++ read more