My car started to make a noise and overheat. I called ahead to verify that they could take my…read morevehicle. I was greeted by Bernadine, she was very sweet. I explained my situation. She handed everything over to Richie and he said he would take a look at it. They were so kind to offer me a ride back to work such sweet people! I was visiting from Orlando and needed to get back home that same night. Richie called me back with a diagnosis and quote. The part I needed was on back order. Richie was able to create a heating hose fitting and get me back on the road the same day! He quoted me a good price for the work. Didn't hurt that he collects Camaros as I have a Camaro and knew I was in good hands! THANK YOU SO MUCH RICHIE AND BERNADINE! Drive straight back to the second row of shops if you're lost.

I checked out this spot because of the good reviews on Yelp. There were good reviews…read more My experience was different. At first it was difficult to get information over the phone and to schedule an appointment. Apparently there was one person who may have the expertise for my Subaru. Maybe there was another reason, who knows? When I was there I asked very direct questions based on my limited knowledge of my car's issues and a previous estimate from the dealership. I didn't get direct answers and basically was told they'd have to work on the car to get the full picture. I made the mistake of sharing a written estimate. They basically recommended a lot of work which would require me to spend about what was on the previous estimate from the dealer, but not the exact same work. I was primarily concerned with anything that would effect safety and just being able to depend on the car not breaking down. They recommended new tires because of rot. I hadn't seen any rot but I took their word for it. They also did some suspension work, less than what I was going to get done at the dealership. I think they wanted me to buy tires through them also but that wasn't happening. After their work, I got my car back and got new tires from Costco. I still spent a lot of money. The quality of the work was good but the service, exchange of information and overall experience wasn't good. I know a few things about cars, I just don't work on them anymore because of all of the new technology. I think I know enough to know that I probably spent a few hundred dollars more than I needed to. Good quality work but not the value that I anticipated based on the reviews.

I have never seen a auto mechanic better than Brett Proctor totally honest and reliable on the…read morerepair of a vehicle, in my case he showed up on time and once I explained the situation with the vehicle he got to work with determination to get it fix and the result was amazing,him and his asistent got the problem solved in less than an hour and that was sopricing to me because I had struggled with the malfunction for over a week and the cost was more than fair,a lot less than I was expecting. SO THANK YOU SO VERY MUCH BRETT YOU HAVE GAINED A CUSTOMER FOR ALL MY CARS AND RECOMMENDED YOU TO ALL MY FRIENDS AND FAMILY. God bless you and your family my friend.

Recommend by neighbor. Called and hired him to replace both front struts on my SUV. Arrived on…read moretime, completed the work efficiently and charged me a fair price. Honest, knowledgeable and efficient service at a fair price. Highly recommend.

I trust Darrin. My cars are treated as if they are his. He agonizes about making things right,…read morekeeps me fully informed and only does what actually needs to be done.

Got my brakes, rotors and calipers done and Darrin couldn't have been better. Explained everything…read morethoroughly and it turned out perfectly! Highly recommended

Anthony was prompt to message me after I put out a request for a mechanic to fix my windshield…read morewiper fluid line as one side was not working. Anthony's associate Franklin made time to come to me to fix it and finished the job efficiently and for a super reasonable cost. I'm glad I found AJ's AutoWorx!

I was recommended this business by my roommate. I was able to Whatsapp the owner for a quote and…read moreget service the next day. It was done in one hour and at the exact price. The people and shop were great. Brakes and rotors done for a third of the dealership price. Can't be that service and price!

I rarely leave negative reviews, but after multiple bad experiences with this shop, I feel…read morecompelled to share my experience. **After I left my review, I checked other bad reviews and found that it's not the first time they quote a price and then change it, work isn't completed properly and their failure to follow through on commitments! PLEASE, PLEASE do yourself a favor and read other negative reviews for additional information.** -Long read- I brought my vehicle in for an AC recharge and an alignment. Before bringing the vehicle in, it was quoted $80 for the AC recharge and based on the services discussed, I understood my total bill would be approximately $200. I waited at the shop for my vehicle to be serviced. When the work was done, I was quoted $290. Only then was I informed that an additional service had been performed because the system would not hold a charge. My concern was not that additional work was needed, but that no one contacted me for authorization before increasing the cost as I was sitting in the lobby and readily available for communication the whole time. The alignment experience was even more frustrating. After leaving the shop, I immediately noticed that the alignment warning light was still on, the steering wheel was off-center and the vehicle was pulling to the left. I returned right away and explained the issue to Ricardo. I was told that the alignment technician was at lunch and that I would need to wait or come back another day. When I explained that not only do I live and hour away, I had to get to work and that I did not feel it was fair for me to absorb the inconvenience of correcting work that was not completed properly the first time, I requested a refund so I could have the alignment corrected elsewhere. My request was denied. I was told that alignments are not always done correctly the first time and may require multiple attempts. As a customer, I find that explanation unacceptable. A vehicle should be test-driven and verified before being returned to the customer. Unfortunately, this was not my first negative experience with this shop. Several months ago, I brought my vehicle in for AC diagnostics on a Friday. I specifically told both Ricardo and another employee at the front desk reception that I worked multiple jobs that weekend and absolutely needed access to my vehicle after hours. Both assured me that leaving the vehicle accessible for pickup would not be a problem. When I arrived close to midnight to retrieve my vehicle, it was locked inside the shop. When I contacted Ricardo, he informed me that no one would come to the shop to release the vehicle and that I would have to wait until the next morning. He then explained that the vehicle had been locked inside for "security reasons". I communicated to him that had that information been communicated to me beforehand, I would have made different arrangements or chosen another day for service. Instead, I was left scrambling after midnight to borrow a vehicle from a friend and later had to arrange for someone else to pick up my car because my work schedule prevented me from retrieving it during business hours on Saturday. My biggest issue throughout both experiences has been the lack of communication, failure to follow through on commitments and what I felt was rude and dismissive customer service. I understand that mistakes happen. What matters is how a business handles them. It has been an extremely frustrating experience and Ricardo was extremely unprofessional! Unfortunately, based on my experiences, I will never return and I cannot recommend this shop!!

The service garages at the dealers on Dale Mabry have got the customer service down. Free coffee,…read morebottled water, lounges, etc. I won't go to those crooks. These guys fix my Mazdas better than the alleged experts. For example, my Mazda 3 needed a new battery, not a new $4700 adaptive headlight system, as diagnosed by the dealer. Tuffy for the win. My 30-year old MX-5 has new brakes that work great because these guys go the extra mile and get it done. Thanks again, Fredo, Brian, and Louis!

Fixed my transmission problem in under 24 hours. Didn't try to oversell me things I didn't need…read more Reasonably priced.

Mark is the true epitome of an honest mechanic. He's always been so thorough, professional, and…read morejust down right decent. He's been able to fix our car issues and stands by his work and warranty. We will miss him when he finally decides to retire. For now we are grateful he's still available. Highly recommend.

Had an issue with the turbo on our vehicle. Originally, the OBD code indicated a sensor only…read moreproblem, but quickly became a problem with the entire wastegate actuator assembly. Neighbors in the past had recommended Marks Automotive. As it turns out, he doesn't advertise and relies entirely on referrals. After looking at reviews on Yelp and Next Door, I decided to give him a call. Mark understood the OBD code issues immediately over the phone and asked me to bring the vehicle over the next morning. About an hour after leaving the vehicle with him, he called and confirmed the problem. He gave me a VERY FAIR price to make the repairs (almost $400 less than the dealership), but said that a couple of the dealerships he called did not have the part in stock and would take 4 days to get. He also said that if I wanted to make more calls and find the part before then, he'd install it and only charge me for the labor. I found ONE dealership within 50 miles that had the part, and fortunately, it was only about 20 miles away. I got the part and he installed it the same day. The wastegate actuator assembly cost me $350 and Mark charged me $110 for labor. He tested the vehicle out and told me to bring it back if there were any issues. I can honestly say that I've found my new mechanic for the maintenance issues I can't do myself. Highly Recommend!!!

Jerry, the shop owner, has been taking care of my vehicle(s) for years, and his prices are always…read morefair. I highly recommend this to local USF students as it's close by and affordable. This shop is a family business with an endearing story, and if you are into Volkswagens or looking to buy, you'll be sure to see one on the property because Jerry is very passionate about them!

Disappointing experience during an engine evaluation. The staff member was dismissive, rude, and…read morelacked professionalism and customer service. Wouldn't recommend based on this interaction.