Very knowledgeable and always professional. No matter what part we need they are helpful. They have…read morecustomer service! The way it used to be and still should be. Thank you!

Hello.. to all who may shop this Napa location. If you purchase anything that has a core charge…read moreand must be returned, please be sure to bring back your box. If you don't, you get yelled at that they told you 3 times to return the box, and when you do and tell them that they did not tell you to return the box, the person at the counter again yells at you says not to disrespect him and that he is not afraid of you. I might suggest this person needs some anger management training so he can learn how to treat the customer properly. I have spent a lot of money there and will not be going back. Sad, the owner is really nice and very helpful.

Love this place!! Everyone is really nice and super knowledgeable. Ask for Rob or Lisa. I walked…read morein on a Saturday morning to ask questions and drove away that day with my new car stereo. highly recommend. They really are all that and a bag of chips.

I had Extreme Audio install a front and back dash cam for me. I was extremely pleased with the…read moreresult and would definitely use them again. Great customer service!

With 5 older daily drivers, I have had 6 repairs done. Never had to return for a 2nd visit. Repairs…read morehave been practical and bill modest. Straight forward, friendly and reasonable. Don't go anywhere else .

They were so fast and reasonably price. I had to replace part of my exhaust and they were very goodread more

What a horrible experience so please enjoy the read. They have attempted to remove my reviews so…read morethey can pretend they are a great dealership and stand behind the sale and customer satisfaction. Well here are some screen shots where you can see that they knowingly sold a car with damage, lied about it, didn't disclose it was a theft recovery, mechanical issues as you can see from the lights on the dash, vehicle arrived with over 100 extra miles on it from when I purchased it to transport picking it up from them and more! My 2024 Nissan GTR was purchased through Hoffman Nissan with Gus as my point of contact. Rest assured he will take great care of you lol "hiding the damage and playing the I didn't know card" very well. Vehicle arrived with damage in all locations listed on the transport pick up sheet before it even arrived to me with 100 additional miles on it at pick up. Damaged components, alignment off, rims all had damage , mismatched tires (advised by Nissan not recommended as it can cause transmission issues) what do you know .... needs a transmission!!! (diagnosed by a local Nissan dealer!!) Said it was an issue prior to me owning the vehicle as diagnostic reports show it! They are liars and thieves and I have all the proof I need to take action. I have tried to contact Gus Loukus who has some how disappeared and does not answer phone calls, text or emails anymore after he made his money on the sale and Micheal Lapointe is no better! They both know what they did and how they lied and hid the damage and sold it to someone out of state to make the deal happen. Not only that they never reported by issues since August/ September of last year to the warranty claims department and let their guaranteed satisfaction warranty expire and not make a claim. A real clown show you have at this dealership and unfortunately with multiple attempts to have them stand up and resolve the problem they choose to run and hide instead of standing behind the sale and their brand. It is sad that a consumer has to get legal involved to have their vehicle repaired to the condition they were told it was in. I have attached screen shots showing that management wants to know what I want ......and my simple answer was the items not disclosed as damaged or having issues repaired or replaced. To then be ghosted and just ignored. It's sad you have to threaten with legal or social media exposure for a company to do the right thing anymore! Guess matters have to be taken to another level and I will make sure not only that this gets resolved but that no other consumer has to suffer and buy hidden garbage from your dealership! If you decide you would like to step up Hoffman and replace the parts on the vehicle you sold me with hidden damage you know where to find me. BTW it needs a transmission as well. If legal takes this claim over your bill goes up quite a bit and I won't go away. So why don't you make the right decision and take care of your customer. Step up and do the right thing. I will make it my life's mission to make sure I keep all social media options informed of this as well as potential customers thinking twice about spending a dollar with you.

Dropped my car off for bushing repair and transmission and brake fluid change normally they are…read morepretty good about keeping me updated with repairs and what's going on with my vehicle by sending me a video of what needs done or what was done on my car but this time I was extremely disappointed in the service department I called 4 different times trying to get an update date on my vehicle not one time did they call me back until 4:40 to pick my vehicle up every time I called they were on the phone with another customer I was told and some one call me back when they got a chance. At this point I was done with it. I get there at 5:10 not one of them were on the phone just sitting around. They could have had the courtesy to call me sent me a video of the work performed but no this time they didn't. I explained when I dropped my car off to reach off to the bank for payment and to let the bank know before service was done how much it was going to be for the repairs. I reached out to the bank at 1 and they said they had not heard anything about the service that was getting done.

My son and I broke down on our way home to New Jersey from his college in Boston; complete system…read morefailure shut down. AAA asked if I wanted to go to their closest facility, which was C&R- but when I got there, it looked closed Turned out, the owner was in the back, working on his own projects, not even planning to open up his shop; even so, he went out of his way to drive over and get a car part at a place that was closing in 10 minutes, and then agreed to fix our car in a matter of hours and get us back home for Mother's Day. I do not have enough positive things to say this place! Very grateful there are good people in the world (who also happen to be extremely competent) Thanks again!

Love this place! I bring my classic car and my Wrangler here. They do great work! The staff is so…read morefriendly.

My son blew out the two right tires of my car late at night along Avon Old Farms Road. I am an AAA…read moremember and they recommended M&M tires, which was 6 miles from his "breakdown" location. Lucky for him it was close by. My car was flatbed-towed and dropped off at M&M and the very next day, we confirmed that my replacement tires had to be ride-flats. The staff I dealt with was professional, knowledgeable, and reliable...a rare commodity when it comes to automotive. The car rides like a dream!

I'm new to the area and the cold weather was triggering my tire sensor pressure. The guys here…read morechecked my pressure, filled, reset my sensor, and also checked my spare. And for no charge just a courtesy visit. They were so nice and helpful, and have earned a loyal customer!

Great place with honest people. They fixed my wife's Volvo with gas smell due to bad fuel pump…read more The pump is very expensive, 600-700 from their usual supplier. I asked if they could find me a better deal, the rep., Dan, shopped around & saved us a couple hundred dollars on parts, very much appreciated. Dan also called frequently to keep me updated on progress. It's very close to our home, will be back with the Volvo for future works.

I brought in a vehicle that needed a checkup, oil change and other issues resolved and the service…read morewas done promptly and it was reasonably priced. Thank you Dayhill Automotive for making sure my vehicle was fixed and most importantly for putting my fears at ease. You will definitely be my go to automotive shop and of course I will recommend you guys to friends and family!!!

always professional, helpful and friendly-superior service!…read morei have special tires and just call ahead so they are in stock when I get there!

I needed 4 new tires... they gave me awesome customer service and very reasonable pricing…read more They took my car back to work on and I was on my way home in no time! Very Pleased