The batteries (2) died in my truck, and went to the store on Kingston Pike at Lovell Road to get…read morethem replaced. The Salesman had one of the two which we installed, then he sent me to their distribution center at Cedar Bluff for the other one. Little extra driving, but I eventually got taken care of.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Very nice visit today. I went in for an exchange (wrong headlight bulb purchased). I was helped…read moreright away. The associate was really friendly and easy going, and said that the new bulb was slightly more expensive. He didn't pause, he just said he would be glad to make it an even swap to make it easier for me. This was a kindness I appreciated as I had a baby on my hip and a toddler eyeing the toys. Thanks for making this errand not just easy but pleasant.

I called ahead 5 minutes before they closed. I needed one 27mm socket, i was going to be fast. This…read morejerk, the assistant manager Matthew, walks up right when i pull up at 8:58 pm and locks the door on me. I showed him my phone and showed him the time. Incredibly rude and unprofessional. after i posted this review, i saw him walking out to his car and i told him that i left a one star review for him. His response: "I don't care." I guess all i can say is that if you have to deal with Matthew, bear in mind that he doesn't care. He is not interested in helping you. He cares more about going home 2 minutes early to spite O'Reilly customers. This used to be my go-to auto parts shop. Now I'm never shopping here again.

This is the best repair shop that I have ever been to and I would definitely tell anyone with any…read moresort of car trouble to go to them. Not only did they find the problem but Mr. Ralph took a lot of time to find out the highest quality and still get a cheap price. They are super friendly and give you an excellent deal. If you were having any sort of car trouble you definitely need to go to them. I would give them a seven star review if I could.

I would like to give some major THANKS to Ralph at Ralph's Automotive for helping me out this…read moremorning with my battery issue. I showed up at his shop, unannounced and frustrated with the two other places I had stopped and asked him for help with my battery. Ralph took the time right then to do some research, make a couple of phone calls and get me sent on my way to O'Reilly's for a new battery without further frustration and headache.

Everything I needed found in one place, folks were extremely knowledgeable and great people.read more

They Had a Very Rare Acura I Needed Parts From. They Were Very Accommodating and Let Me Take My…read moreTime and Acquire The Parts I Needed. I Was A Bit Concerned About Negotiating The Prices at The End But They Were Absolutely More Than Fair With Me. I Will Be Back For Certain.

Do not bring ur scrap here ... They will cheat you out of ur money every time .. and the manager is…read morerude and will try to intimidate you .. stay far away from this establishment

On 3 separate occasions (including the day of our visit) we phoned Tennessee Auto Salvage and…read moreRecycling with make, model and part we were looking for. Each time, Sebastian informed us that the part was there. The ongoing verification was due to a time investment we were willing to make as we would be driving 3.5 hours from Atlanta. Upon arrival, we spoke with Jacob (in Spanish). Having never met Sebastian we asked if he (Jacob) was Sebastian. With the apathy of a bored middle schooler, Jacob eloquently responded, "no" . We were invited to look around the junk yard to locate our part and we did. It was not there. We reported back our findings and were met with a dead stare. We countered with uncomfortable silence and returned his stares at which time Jacob said "maybe it was in the yard down the road" to which we responded "nope, they sent us to you." We continued to ask for Sebastian and Jacob failed (as did our little buddy, Sebastian) to share that Sebastian had been sitting next to him through each exchange. Our entire time there added up to 1 hour. Ultimately we left without the part we were repeatedly told was there. The "business" and employees have the customer service skills of a doorknob. They do not care and they make it very VERY clear. Don't waste time or money on this place.

Cheaper than a mechanic and they had the driveshaft back to me in less than 3 hours. Yes I would…read moreuse them again! I brought in U joints that I purchased elsewhere and wish I had bought them from Drive line, they would've been less expensive. Yes I would use them again!

Another shop replaced my U joints on my F350. I was attempting to fix a vibration issue and this…read moredid not resolve it. I bit the bullet, dropped the driveshaft and brought it to Knoxville Driveline. They noted that one of the "new" U Joints was already kinked up. They replaced them with better parts and balanced out the shaft. My truck is much happier now. Wish I would have gone with them in the first place. I'd definitely use them again.