Needed to hard wire some electronics into my truck, AND I am glad I didn't try to do it myself…read more These new high tech vehicles we drive have so many mini computer circuit boards for everything, I would have have frieded something. Shoot our dome lights have a special circuit for dimming. Then their is the air bags that are hidden under ever cover u have on the interior. Mike the owner does great work, quick and at a reasonable cost.

These folks are good. We were looking for a car stereo for my son's car and went to a couple other…read moreplaces in the area. Most had the equipment but not the mounting kits etc. It was crappy weather when we walked in a few minutes before they closed. The staff was very helpful, we found what we were looking for, they had the installation kit and we figured we would come back the following morning for the install. The installer told us he would do it tonight. My experience has been you do not buy a car sound system that often but the service keeps you coming back.

Greeted by an energetic customer service rep. Listened to…read moremy concern. Turned over to another rep who evaluated my tire size, etc. 10 minutes later took the car in. 15 minutes later after a complete check I was on the road. Replaced a valve stem which seemed to be problem, have not had problem since . Fred of charge !

Buyer beware. I purchased new tires in 2024. Recently, I took the vehicle to Discount Tire, the…read morelocation I purchased the tires from. I wanted to have the tires rotated and balanced. During the inspection, the sales representative told me that I could not have bought the tires in 2024 because the manufacturer's date, which is stamped on the wall of each tire, is different from the purchase date I provided. Turns out two of the tires were from 2020, the original purchase year of my vehicle, and the other two were from 2021. Prognosis: I needed 4 new tires due to the wear factor of each tire. Once the original bill of sale was produced, I was told that it must have been a manufacturer's error and that the Michelin Primacy tire I purchased isn't very popular, so the manufacturer must have shipped Discount Tire old tires, and the store didn't realize it. The very same day, my wife had an appointment with the same Discount Tire to have a flat repaired. I was told that she drove on the flat for too long and that the tire needed to be replaced. I informed the manager that this was not the case. The drive's flat tire went flat less than 50 feet from my driveway, and the car sat until our scheduled appointment. The manager stated that it was a bad tire and suggested I buy 4 new tires because the tires on the vehicle were hard to locate and match. He also said that he believed that the whole was too large to repair. At that point, I asked the manager to place the tire back in the hatch of my vehicle, so that I could drive the vehicle across the street to the dealer who had just performed a full inspection of the vehicle, including the tires, not more than a week before the flat. The dealer provided a written inspection report, showing that my 2024 vehicle was tip-top, including the tires. At that point, the manager of Discount Tire took the flat tire into his shop, where it was concluded that the tire was not faulty and that it could be repaired.

Highly recommend! Service oriented, customer service friendly, attentive, does not try to "upsell",…read moreHONEST - transparent. This shop is a ministry from the individuals working there to their mission to the community. Unique! New Heights also uses all their profits to help the community by subsidizing repairs and make low-cost vehicles an option for under resourced families. You have my support!! (They've even been named "best" auto repair shop by local paper - which is consumer votes results).

New Heights is great! Great people you can trust! Highly recommend taking your vehicle here!read more

This store, and it's staff is awesome. Here's what brought me to shop here. At age 60, I've been…read morearound parts stores quite a bit. I recently purchased a used Ford E-450 Econoline Cutaway Bus with a wheelchair lift. There are two batteries in a compartment on the side of the vehicle, which wouldn't hold a charge, so I was constantly having to charge it, or boost it to start. I went online to search for quality batteries at a decent price, and I found exactly what I was looking for on the Advanced Auto Parts website (I highly recommend their website as well, and I even joined their free "Speed Perks" Loyalty program, and received $50.00 off my online order). I called the store to ensure that the batteries I was ordering online were the right fit for my vehicle, and to arrange pick up at the store. They were very helpful, and agreed to install the batteries in the my vehicle for me. When I arrived at the store, dropped my lift gate, and approached the front door in my electric wheelchair scooter. An older gentleman came out to meet me, and hold the door open. Another gentleman and lady at the counter looked up my order, got it ready. One of the guys installed the batteries, which started the bus up immediately. I used my lift to get back on board, plugged my electric chair in to it's charger, and everything was going good. However, I could not get my vehicle into drive, and the lift gate would no longer work. Then the staff went above and beyond anything expected. On a blazing hot 4th of July Saturday, the two gentleman each attempted to help me determine what was wrong with my lift and gear shift. Although they worked hard to help me, it was not working. I needed electrical tester, and some tools to try and fix the problem, and the man behind the counter helped me find some inexpensive items to do the work, and was nice enough to give me a 10% discount on my purchase. I eventually called a tow company repair service, who came out and discovered it was a problem with the break pedal sensor (unrelated to the battery installation) that prevented the shifter from moving out of park, and also locked out power to the lift. That mechanic had a lot of experience working on buses, fixed the problem, and got me on my way. I was extremely impressed with the courtesy, and helpfulness of the customer service at the Benton Harbor Advanced Auto Parts store, and I would definitely shop there again! I find that too many people who are in a frustrating situation, like needing their car fixed, and can't get exactly what they want, often at no fault of the store, become nasty with the staff, and then write bad reviews online, which are generally unjustified. This parts store is one of the better ones. They might not have everything you are looking for in stock, but can probably get it really fast, which is why I recommend shopping on their website, and picking up the item whenever possible. I give the store and their staff a 5 out of 5 star rating!

I came to this store looking to purchase new windshield wipers and an older man helped me to find…read morethe ones that would fit my vehicle. He then went on to attempt to put the new wipers on my car and was having much difficulty. Another man was sent out to see if he could put the wipers on and he could not also. My options were to either get a refund, go to another store, or buy a more expensive pair as after 45 minutes, the wipers they were using did not fit at all. You would think this would be something that I could've been informed on ahead of time. I got my refund and left. I do not recommend this store.

Thorough assessment of my car as I heard a "funny noise". Got me in, checked everything out, gave…read moreme a complete rundown and saw nothing needing repair. Appreciate the honesty and integrity. Worth the cost any day!

This place exceeds expectations regarding quality and efficiency. Im from out of town and needed my…read morewindshield wiper transmission replaced quickly and these guys were able to get it done in under an hour of total wait/labor time. Very friendly staff, easiest 5 stars around.

great job finally a shop with honest prices I was quoted book rate but final price came in…read morehundreds less

Found ourself in quite the predicament. Called our usual garage, 2 weeks wait. Their referral…read moregarage was the same wait and sent us here. The team got us in within the same day. Our truck's window automation broke and it was stuck down. We needed a power window regulator assembly and we made it one night without rain; I was dreading a second. Truck went in at 10am and we picked it up at 5pm. Stellar service! Very happy! Will return!!

Matt's to the rescue again! My mother was passing through town and heard a noise under her truck…read morewhich was troubling. Matt's got her truck in the same day and fixed the noise for an extremely reasonable price. Honest, kind business. Have had numerous positive experiences for many years. Lucky to have this business in our area! Thank you!!!

I needed new brakes and new to the area. They were friendly and professional. I thought I needed…read morereplacement brakes for both front and back and they called and said only front! Honest guys!

This is absolutely without any doubt the single best auto parts store I have EVER worked with. I am…read morenot a full time mechanic, but when I work with this store I have never left not being totally confident in my purchases. Huge work van ? Yeah they have QUALITY parts. Truck parts, got those too. Little car - yup. Also, got a little scratch or ding? They'll make you a can of your paint color!! Plus they have all the tools and materials to fix it before you paint it . Additionally , I do not live even remotely close to this place but will go the extra mile over any other store if I remotely have the time. Can't say enough good things about this REAL auto parts place . Angie, Tony - they're all the best .