My husband and I brought our Toyota Camry in today for brake pads and rotors. The staff (I believe…read moreowner and daughter) are not only very nice, but their prices are fair, the work didn't take long to finish, and they provide quality service. Money is tight for us right now, and we needed this brake repair before I start my new job on Monday. Even though we live in Massachusetts, the service we received was well worth the trip to Brazilian Family Auto Repair. We called around for quotes, and they were the only ones to give us a fair price. Don't waste your time calling any other independent or franchise shops; they wanted anywhere from $150 - $250 more. We will be back soon for our front brakes and anything else we need in the future. *** If you know Jesus as your Lord and Savior... as soon as we walked in, we saw scripture on the walls. Especially during times like the present, it was very nice to see a reminder that our Savior is always with us!!! *** Thank you very much to the BFAR family! See you soon, and Deus abençoe! Meu marido e eu levamos o nosso Toyota Camry hoje para trocar as pastilhas e os discos de freio. Os funcionários (acredito que o proprietário e a filha) não são apenas muito gentis, mas os preços são justos, o trabalho não demorou muito para terminar e eles oferecem um serviço de qualidade. O dinheiro está curto para nós no momento, e precisávamos do conserto dos freios antes de eu começar no meu novo emprego na segunda-feira. Mesmo morando em Massachusetts, o serviço que recebemos valeu muito a pena a viagem até a Brazilian Family Auto Repair. Ligamos para vários lugares para fazer orçamentos, e eles foram os únicos que nos deram um preço justo. Não perca seu tempo ligando para nenhuma outra oficina independente ou de rede; eles queriam cobrar de $150 a $250 a mais. Voltaremos em breve para fazer os freios dianteiros e qualquer outra coisa que precisarmos no futuro. *** Para quem conhece Jesus como seu Senhor e Salvador... assim que entramos, vimos passagens bíblicas nas paredes. Especialmente em tempos como os de hoje, foi muito bom ver um lembrete de que o nosso Salvador está sempre conosco!!! *** Muito obrigada a toda a família BFAR! Até breve e Deus abençoe!

The shop is a bit out of the way, but well worth it. I requested a quote for brakes and rotors and…read morereceived a response within minutes. They were able to squeeze me in the next morning, which was important since my brakes needed immediate replacement. Both of my cars were completed the same day. The shop was clean and comfortable, the service was professional, and the pricing was fair and honest. My car is running smoothly. They're located in Unit C -- just follow the arrow.

I also agree with Margot that a woman can come here and not be taken for a joy ride, which is such…read morea rare but amazing experience! I had a small tire issue that I had hoped could be resolved during my lunch break as there was an impending snowstorm on the way and I needed a mechanic nearby my work. They were able to help me out, and were extremely professional and kind! I would highly recommend them to anyone. Thank you so much!

As a single female senior lady, i worry mightily when seeking auto care. Silva's came highly…read morerecommended from a local and I was very happy with my visit. They were EXTREMELY honest, fair, thorough and did the work in a timely manner and for a reasonable price. I recommend this place for your auto service needs and you can feel assured that you will be well taken care of. They are a wonderful team!

Friendly,attentive and efficient- being from out of state and needing to attend to a loved one in a…read morelocal hospital, their interactions were tremendously supportive. They evaluated my needs, recommended solutions, provided transportation and kept us informed on progress. I would recommend this business wholeheartedly!

Well, it seems the reports of this auto shop's epic reputation were NOT greatly exaggerated! You…read moreare looking at one very satisfied local Yankee. Not to mention eternally relieved to have finally completed a state inspection. What would otherwise be classified as an innocuous, yet necessary tradition, you would be surprised how difficult it is to find a place to get a proper state inspection done IF you're new to the area and not quite sure where to go. Worse yet....if you happen to have tint on your front windows like I did, you'd be hard pressed to find a place that will even perform said inspection, as it apparently violates NH state law. Anyway, this place is fast, efficient, and the staff are very accommodating. They even have a spiffy little waiting area with coffee and everything. Also, they accept Apple Pay. Which....I didn't realize until AFTER I already paid them with my card. See, they have one of those scanners that displays the option as the total is presented. I told the lady at the front desk they should probably post a sticky on the front door mentioning as much. This is such a convenient spot for me to get my state inspection and whatever else done because it's so close to where I live. And affordable? You bet your ass they are! Merrimack Auto Center is worthy of 5 swiftly executed state inspections out of 5.

I'm in from NJ attending a wedding. I went to a local car wash to clean the bugs off my car and…read morenext door I noticed that auto car plus was open. It's 5:45 am. Once my car was washed I got out to dry it off and noticed my rear valance was almost torn off the car. A prior repair was done incorrectly so I pulled into ACP and mechanic Neil took me right in. minor repair but made me a priority. I love the work ethic. great shop

Always a great experience. Love their coupons. State inspection was thorough and I was in and out…read morein 30 minutes. Service writers are friendly, honest, and take time to converse and make me feel comfortable. As a single Senior woman I highly value their transparency and attention to details.

Always honest & fair. Never overcharge & always good work. Have been taking cars here for many…read moreyears and have never been disappointed.

Hands down the best automotive mechanic in Merrimack NH. Honest, straight forward hard working…read morefolks. I've been using them for years and they never let us down. Andy is awesome, and his crew are the best. It's no surprise they've been around for years! Just can't say enough about this business. Thank you Andy and crew!

The team provides great communication and customer service. Providing videos and pictures showing…read morewhat they find helps and answers questions.

After getting a price/quote on repairing a head gasket problem on my car Monday morning 10.27.25 -…read moreI gave the go ahead. - They said they could start that afternoon. The car would be ready "late afternoon" Tuesday 10.28.25. - After not hearing from them by late afternoon Tuesday 10.28.25 I called them. - Seems they were having a problem with a Ford-250 and hadn't even stated to work on my car. I was told it would be another couple of days. - After hearing this I took my car to another shop. - DO NOT trust this outfit. - Unfortunately they isn't a rating of less that one star.

I brought my Lincoln in every week because of a new problem always located near where they worked…read morelast time till my car engine was ruined. They said my engine grenaded after they changed the timing chain. Would not go back.

Chelsey and the rest of the staff did an amazing job with my vehicle! They were friendly,…read moreaccommodating, and easy to work with. If you have a high-line vehicle I highly recommend them for your repairs.

I was involved in an accident and the state police called this company to tow my car, I would've…read morecalled AAA, but they didn't give me a choice. The police informed me that the tow truck would drop me off nearby or bring me to the shop. Since I was just south of exit 6 on route three I asked to be dropped off right off exit 6. The tow truck told me it would be $250 to be dropped off anywhere but the tow truck yard. I told him I just needed to be dropped off right off the exit and he pointed south on route three and said rudely, "I'm going THAT way". When I found out the shop was in , I was extremely confused. He obviously had to turn around and go north on route three past the exit I was asking to be dropped off on. I called the next morning, and asked what their policy was for being dropped off nearby. The man on the phone informed me that it was free to be dropped off right off an exit. I then told him what I was told the previous night and he told me that "I was hysterical and ran straight to the police officer." I then asked him how he knew who I was and informed him that was not what happened. Unfortunately, I had the unpleasant experience of having to go there to sign a written release so my insurance could pick up my vehicle. When I arrived, I said a friendly hello to the man at the counter to which he put up a finger and said "one moment" without looking up from his computer screen. I had to sign a waiver, releasing them of all liability if I fell on the ice rink that is their property. After, I was told I could get my personal belongings out of my vehicle, but I could not find it in the tow yard. I would avoid this company at all in the future. I do not know how much my insurance will have to pay or how much I am going to have to pitch in, but I am very unhappy with the customer service, lies, and general sketchiness of this company.

if you ever have the disservice of dealing with these baboons that are employed here I sincerely…read moreapologize. please seek therapy as that is my course of action after the interaction I just had with them. they asked for over $500 for hooking up my vehicle twice to tow and storage fees for under 24 hours. This is illegal, but white privilege, ya know? When I asked to get personal items they let me know if I didn't pay their outrageous price I would be arrested for abandoning a vehicle like they're the police. i would say it's because I'm a woman that they spoke to me the way they did, but they treated my husband just as poor if not worse. Please save your mental health and avoid this joke of an establishment and the employees should be ashamed for their rude behavior

All the men working made me feel super comfortable!…read more However I wasn't told that they were running behind schedule I think they should call people with appointments and let them know. I got my car inspection done here $25 and it was great! However I am disappointed because I told them my tires were low on air and it wasn't fixed. I feel like that was something super simple that would've made the experience the best.

I think Michael is a good guy and appreciate his services on my vehicle but I don't agree with the…read morepricing. I believe it's really on the high end at this shop. They fixed my car and I appreciate that and I paid quite a penny for it to be fixed when I paid less for more work. It took them a couple days to diagnosis the problem I was hoping that would bring the price down a bit but it didn't no worries I'm not mad at all. What really got to me was I asked for a tune up on my vehicle and they were going to charge me about $3000. I couldn't even fathom that price it was absolutely utterly ridiculous. For reference I went to a different shop just a mile away and they did it for $400... I think Michael takes pride in his work and does a good job but these prices are out of this world.

Oil Change and diagnostics. Great service, great owners!…read moreProbably the most honest Automotive service I have ever experienced This will be the place I bring all my vehicles to..

Fixed my Jeep and removed a family of mice! All in a day! I cannot say enough about the work or the…read morecustomer service, just amazing! Thank you again for everything