I went in there not knowing my serpentine belt had deteriorated right off, and the employee sold me…read morea belt and popped it right on for me. All together I was there less than a 1/2 hr. They will always have my business with customer appreciation like that! Thank you again!! ~Elisa

My car would not start right outside of the shop. Don't know much about cars so I figured I would…read morestop in and ask some questions. The gentleman was extremely rude and was not trying to help at all. Horrible experience, will never go in there again.

Twice they have helped me out when I was alone and had no idea what to do! Staff is very helpful…read moreeven 10 minutes from closing' They work long hours and are very helpful!! Come to your car to help diagnose! The extended hours are a blessing! I have gone to the store in South Haven and get the same good service!! Staff is well trained!

this is a WONDERFUL place to go,you can expect AWESOME SERVICE!! I am a 76 year old widow who…read morealways needs help with car problems.i have been to different places in kalamazoo,but I have to say,this was my first time going to O'reilly's.the service i got there was absolutely AWESOME!!!!! I was taken well care of by the Kindest gentleman.he was SO THOROUGH!!!! I WILL NEVER GO ANY PLACE ELSE!!!! O'Reilly is the BEST!!!!!!!!!!!!

Everything is great about this store on Stadium Dr in Kalamazoo, a huge selection of every type and…read moresize of batteries, along with products that use their batteries! (Except a car that is, LOL!) Now add helpful and very nice employees, that will show what you are looking for, or a similar one that you can state it is the one or isn't the one you weee looking for! Then they will confirm they have it or do not? What more could you ask for in a store that sells batteries of every type for whatever you will be using them for! A huge shout out to Interstate Batteries at this location!!! Thank you so much Interstate, and now that we live 12 miles away from here, we still do not hesitate to drive here, unless we need a AA or AAA battery we can purchase anywhere from almost any store that sells these, the special ones we do not know even where to look for let alone find one, this is our store to come to although it is 25 minutes from our home in Vicksburg Mi?

Hybrid battery is in the trunk, clips, carpeting, lots of goofing around just to get to it. JW and…read morecrew did not hesitate to tackle this replacement. In and out in 15 minutes! I'll be back.

If you want to deal with a super nice guy, this may be a place to consider. If you want to get…read moreyour car fixed in a timely fashion or fixed at all, run for the hills. Guy is very nice but doesn't have a good understanding of cars. He only accepts cash, will make you pay up front for the parts he needs. If there is a problem let's say with the brakes and he can't figure it out......he will ask you to bring $1500 on cash so he can just replace the whole ABS system.. Had it towed from his place to a place a mile down the road and they diagnosed and fixed same day. Spent a month and $1100 for this guy at Drake to say he didn't know problem and replace the whole ABS. Again super friendly guy, but clueless

I had a good experience! The fix up was quick and relatively cheap. And the mechanic made…read morerecommendations for dealing with other minor issues on my care. Note: cash only.

Family owned business. They are the best. They won't tell you to do more work than actually needs…read moreto be done and if they're not the best for the job, they will tell you to go elsewhere-for instance, if it's a dealer issue.

In the nearly 3 years that have elapsed since I wrote my original review I neither seen nor…read moreexperienced a single thing that would lead me now to question my '16 thoughts about this auto service. I regret I can't give them six or seven stars. I regret we didn't stumble on Furr's earlier (because in our youth we did run into a couple of other car repair businesses in town that took advantage of our inexperience and naivete). But I don't regret the entirely selfish hope that the owner - who is getting on in years - lives and works 'til he is 150 so we don't ever have to look for a new repair shop.

This was an oil change / tire rotation as part of my service contract…read more Everything went smoothly from drop off to pick up, everyone was friendly and helpful. They clearly explained about suggested services coming up & why they were important. Thank you so much!

I cannot speak for others, but personally I had a very poor experience at Cole Nissan. Not only did…read morethey offer me a ridiculous and unreasonable lease offer on a new Frontier (I was born at night, but not last night) they would not move off the purchase price one cent. I did counter their lease offer and their purchase price offer. Perhaps they viewed my counter offers as unreasonable as their original offers, but I was at least expecting a counter offer maybe somewhere in the middle. I never heard from them again. If you want to negotiate a fair deal on a vehicle this ain't the place to do it. I ended up buying from Fox Nissan in Kentwood, MI who were great to deal with.

We came to Grab a quart of 5W 30 oil…read more The check engine oil came on during our drive towards Kzoo. Was able to track down the quart, it's all along the back wall here. $12.71 for a quart of Mobil 5W30 oil.

We've been here many times, so much so that we call this "our" auto parts store. I appreciate the…read morehelp given, suggestions, and ways to solve problems. It seems that everyone that works here has an enormous knowledge base, and a willingness to share it. Today, my low brake fluid light came on, and I headed there immediately, because who wants their brakes to have a problem? (Short answer: NO ONE.) Scott was extremely helpful, discovering what I needed exactly, and then coming out to help me fix the problem. Turns out, he was a mechanic, and now helps people MORE often, with this job. Kudos, Scott - thank you for the help!

Very rude to customers seemed combative, do not press 2 when you call here. I just wanted to see…read moreif they had an ECM for my Dodge 1500, and had no help to offer me.

I have always received great service from the salesmen at Weller. Almost every time I need a part…read morefor my car I can get it here for over 50% less than a new part would be. If they don't have it, they will look for it. They have helped me many times and I appreciate their service!

Needed my brakes repaired quickly, and they were able to get it done same-day, and for a fair…read moreprice. Very good communication, easy to get a hold of, and quality service.

I needed brakes. When I called, they said I could bring my car in and they would look at it, give…read moreme a quote before completing the work, and have it done within 2 days. Every interaction I had was so genuine and caring, the work was quick, communication was easy, and everything was completed as promised. We will definitely be back!