This five-star review is entirely because of Justin (my service technician), Ozzie Saldivar and…read moreLoretta (my service advisors). Their professionalism, honesty, and attention to detail are unmatched. They go above and beyond to take care of every issue, even correcting problems caused by another dealership. I travel between Arizona and Idaho, and because of Justin, Ozzie, and Loretta, this is now the only place I trust with my vehicle. They make sure my vehicle is safe, clearly explain everything, and consistently deliver beyond-amazing service. I truly hope Justin, Ozzie, and Loretta receive the recognition they deserve, this experience is exceptional because of them.

Service department had my car for 2 months!! Even after that long, they couldn't figure out what…read morethe problem was. They kept telling me it might be a certain part but they never ordered it because they kept saying that if it wasn't the right part, I would have to pay for it, even though I had paid for an almost 4 grand service maintenance contract when I bought the car from them and it wasn't even a year old. Turns out that's not how the contract works so if they had ordered the part right away, they wouldn't have had the car for 2 flipping months!! Then to find out the majority of the time, they were basically just sitting on my car waiting for it to act up instead of just fixing it. All I can say is BUYER BEWARE!!! Because their service department is a joke!!!

I bought a pick up here after being in an accident. I stopped in because I saw the mechanics truck…read more(not knowing it was his) and was interested in it. They were nice, and more then happy to show me what they had for sale. They were honest about what they knew about my truck, and I walked away with a 4x4 all with a bored over performance motor for under $4000. This truck ran even after hitting a deer, and even after catching fire (my camshaft blew and blew big). One motor later and almost 10 years on the road and it is still going. I've been able to keep it on the road because this dealer gave me every detail about it. Next time I'm in the market for a truck they will be my first stop.

This business absolutely deserves it's reputation as one of the best dealerships in the area. I…read morebought a 2015 Civic from them yesterday and the process was surprisingly pleasant. After dealing with hard-shell and up-sell tactics from some of their competitors, it was such a relief to deal with people who were trying to make a profit but not feeding me a line of BS. Instead, they encouraged me to take a long test drive, answered my questions, and gave me time to read the contract. I would absolutely recommend this business to someone looking for a "new" used car. (Blasted auto-correct: I meant hard-sell not hard-shell.)

We drove 600 miles to Century Auto Sales to purchase the make and model of the car we wanted. They…read moresent us pictures and Tammy did a FaceTime walk around the car before we decided to make the drive to see the car. All the information they gave us was accurate and we bought the car. The purchase was easy and Brian helped us every step of the way. We would drive 600 miles again to purchase a car from them.

State Recovery operates in conjunction with the Idaho Falls Police for "snow removal" towing…read more My vehicle was towed by this company under the supervision of the Idaho Falls police and major damage to my vehicle had occurred in the process. Maybe State Recovery is a decent company to use if the vehicle is already wrecked, but if the vehicle that needs to be towed runs and has no damage, I advise you look elsewhere for a tow that wont destroy your car.

Brought our Chrysler van in with a front axle issue, never got updates and always waited on hold…read moreforever with no calls back for a few days. Finally got someone to call me and say they were working on it. Got it back a week later and sounds even worse than before, just with a $200 bill. Not even worth bringing it back or fighting because the service was so bad...frustrating because you expect the Chrysler dealer to be able to fix a Chrysler van.

Excellent service from a skilled professional. My vehicle was towed and I received a respectable…read moreamount for my non running vehicle. This is the company to call for recovery, repairs and towing. A pleasure to do business with a down to earth professional. I would recommend and call them directly for assistance.