Recently, we accidentally left a rear window of our car open overnight. Of course that night it rained and stormed a lot. Unknown to us at the time, water had gotten into the back window, and made its way from the rear floors to the front floors. The next day my husband was doing a routine cleaning of our car, and noticed that the rear window had been left open and the carpet was wet. For the next few days that same car started to take on a peculiar smell. Thinking that the car needed some sanitation, he started to call around. Eventually he got a recommendation from Maaco for Auto Spa services. Maaco said the Auto Spa was the best place to go for car cleaning and detailing. My husband made an appointment with Chuck Gordon, owner of the shop. He got in the next day. To make a long story short, Auto Spa employees put in 200% effort to chase down our car's smell problem. They found that there was a lot of water trapped under the carpet of the floor. It required taking front and back seats out of the car to reach the water. They drained the water, proceeded to sanitize the entire car, and did a full detail on it. When we went to pick the car up, it looked and smelled like new. Even though the task involved a lot more work than previously thought, Auto Spa stuck with their original price quote. We could not have been happier with their staff and work. We definitely recommend Auto Spa for such situations. We're giving them a solid 5*. By the way, my husband ended up taking our second car in for detailing. We were equally pleased with their work on that car. Paulette Wegner, Madison, WI. read more