I lost the transmission in my 17 F250 with 184k miles on it. I was 5 hours from home, stranded, and…read morewith no where to turn. A buddy referred me to Dunns' and the experience was incredible. From my first call on the side of the road until I picked the unit up there were nothing short of amazing. I cannot tell you how impressed I was with their caring nature and professionalism. I was updated throughout the process by Mrs Yolanda who was an absolute dream to work with. I don't care how far you have to drive, this is the team you want on your vehicle. Fair pricing, incredible service, and backed by an industry leading warranty! DO NOT HESITATE TO USE THESE FINE FOLKS!

They mess over folks, stealing from your car's and trucks. Don't trust them. Record everything.read more

Customer seriously professional and quick with estimates, repairs and quality work. I asked for an…read moreestimate and was quickly taken care of that same day.

Our van had a run it with a brick fence. Pro Tone made it look new again. Fabulous work done…read moreprofessionally in a timely manner and at a great price. Only place to consider for auto body work in the Tyler Texas area. Thanks for everything.

I had a rattle in my air conditioner. The dealership told me it could be the compressor and I had…read moreto leave it with them for diagnostics, but I couldn't, so I took it to West Erwin Auto Repair. The gentleman there listened to the rattle for a second and told me he knew exactly what it was. He reached into the AC slot, pulled out a dead mouse, and told me there was no charge (I paid him anyway). Dealership probably would have said I needed a new compressor and charged me $900. I highly, highly recommend West Erwin Auto Repair as both knowledgeable and honest.

My 1998 Jaguar developed the dreaded "Traction Control/Stability Control" fault light. Initially…read moretook it to the dealer in Shreveport who quoted me $6500 to replace the computer module and pump. No way could I afford that price, heck the car isn't worth $6500! Luckily I found Allan at West Erwin Automotive who removed the computer, opened the thing up, figured out the problem, repaired it and reinstalled it! He then re-primed the pump and now everything works GREAT. Less than $400 total. Alan is the last of a dying breed, a mechanic that can actually fix stuff! Most just swap parts but not Allan. I think he could fix just about anything. The shop lacks the glitz of other shops in town but have no fear these guys KNOW what they are doing. I'm glad I found this shop because I am responsible for maintenance of about 8 vehicles. My job just got a lot simpler! Thanks Allan!

I am happy with the work done on my VW Bus. I recently had a new engine installed, and it wasn't…read morerunning right; it needed tuning up. They reset the timing and adjusted the two carbs and fuel pump. The price was reasonable, and the old Bus runs like a top now. Thank you for the great work.

Excellent mechanics who won't take advantage of someone who knows less. They have always been…read morehonest and fair with me, we have several vehicles and I consistently bring them in. John always gets me taken care of and the ladies in the office are always kind and friendly.

Fantastic! Honest as the day is long. I took my Escape in for the parking/ brake light on the dash…read morestaying on. I expected a bunch of nonsense about this and that. All it was is the parking brake petal not coming up all the way. And they didn't even charge me!!! They did however give me some recommendations for a few minor issues, I'll be going back for sure!!! Matt C

Diagnosed my car quickly, I could see they tested it thoroughly. Didn't feel ripped off on labor it…read morewas pretty reasonable, every interaction went well, my car drives better than ever.

Just got my wife's Forester fixed at Keith Hodges. They did a great job. It was on time and for a…read morefair price. Thanks Austin!

Repair work was done incorrectly to my daughter's sunroof resulting in $1,212 in additional damage…read morewhen she opened it for the first time. A rock shattered my daughter's sunroof in August of 2016 on her 2013 Hyundai Veloster. We took the car to Keith Hodges Collision for repair. The sunroof was repaired for a total cost of $1,053 which was covered by my insurance company, State Farm. In March of 2017 when my daughter opened the sunroof for the first time since the repair, the sunroof got stuck and would not close. We returned the vehicle to Keith Hodges for repair. Keith Hodges felt they could not repair the vehicle, so Keith Hodges sent the vehicle to another service shop, J.T. Electronics, for repair. J.T Electronics found that all the broken glass was not removed from the roof of the vehicle when the first repairs by Keith Hodges were made. When the sunroof was opened for the first time, some of the broken glass damaged the tracks of the sunroof resulting in the sunroof not being able to close. J.T. Electronics repaired the damage, including removing the headliner of the vehicle to remove the remaining broken glass (which should have been done by Keith Hodges the first time) and then replacing the tracks. The bill from J.T. Electronics was $1,212. The bill was submitted to State Farm, but was denied due to the fact that the repairs were done incorrectly the first time...resulting in the additional damage to the tracks. I have spoken to Keith Hodges himself on several occasions. He refuses to do anything to make this right. His only response is "we are not a window repair shop." I feel if he felt he wasn't qualified to fix the sunroof in the first place he should have told us that and recommended we take it to someone who specializes in window repair.

I was driving through East Texas on a Friday afternoon when my Durango began to overheat. I live in…read morethe Dallas metropolitan area and did not know of any auto repair shops in the Tyler area. I found reviews on Yelp for Engines Express and they were all very good. I called the shop and they were very knowledgeable and professional and I felt comfortable with them. I managed to get my vehicle to them just before they closed for the weekend. They called me early in the day on Monday after troubleshooting and gave me their findings. We agree to a course of action. They ordered the parts and completed the repairs Tuesday morning. I am very pleased with Engines Express. If you are looking for an automotive repair service in East Texas, I highly recommend Engines Express.

I did not even get a chance to utilize their services (YET), but I appreciate the transparency over…read morethe phone when I called to schedule an appointment. I had a warranty job, which you cannot schedule and need to drop off. The young lady over the phone told me that they wouldn't be able to even look at it for a few days and even then, sometimes the warranty negotiations take a long time (out of their control).

Great service, very knowledgeable. They are your truck go to shop. They know their stuffread more

If you're looking for someone you can trust. This is your Team! I only take my car here. 5 stars…read moreall the way.