Jake repaired by SUV last week and completed the repair on the timeline he promised. The vehicle…read morelooks great, and the repair was reasonably priced. I did note that the office is the cleanest repair shop office I have ever seen. Thanks for the fine work, Jake! Pat K

Jimmy was my sales guy and was super understanding and let me test drive what I needed to make my…read moredecision on my purchase. Brecken was super understanding about my situation and treated me very nice. Zach in finance also answered all my questions about leasing and explained to me any questions I had about my purchase!

I would not recommend this dealership under any circumstances. Even if this were my only option, I…read morewould choose to go elsewhere. I brought my vehicle in for routine service and was told my tires were wearing unevenly at only 30,000 miles. Instead of providing a clear explanation or identifying the root cause (such as alignment or missed rotations), I was simply told they chose not to rotate them without any real reasoning or solution. That kind of response is concerning. I rely on a dealership to properly maintain my vehicle and communicate issues transparently. This experience felt dismissive and unprofessional, and it raises questions about how thoroughly vehicles are being serviced. Overall, the service felt careless and, frankly, a bit shady. I expected a higher level of accountability and expertise. I will not be returning.

I want to give a great review on this smaller automotive shop. I've taken my car there a couple of…read moretimes. The guys that work there are professional, knowledgeable, and keep in contact with you while repairs are being done. Always willing to go the extra mile which says a lot about this business. Located just outside of Midland out M20. Cody, Dan and all the other guys have my business for life. Thanks guys

October 2025- I had a tiny oil leak in the upper and lower intake gasket on my Jeep Wrangler JK…read more Todd and Jacob were very professional, helpful, and communicative. Todd even took the time to explain the leak and show me the problem gaskets. The shop is very clean and the team is very friendly. Todd is also a Jeep Wrangler owner so now I know who I will come back to in the future in Midland. They offer warranty on their work and parts also. They saved me over $1,000 had I done this at the dealer. I'm so happy.

the kid is running the show now, thought I would give him a try…read more had a winter tire to be put on a rim and said nope cant do it you have to make an appt and there is a three day wait, I already miss Ron, so now I know skip this place. thanks

I rarely leave negative reviews, but my experience here warrants a clear warning to others…read more I brought my vehicle in for what was supposed to be a straightforward repair and then heard almost nothing for 10 days. Communication was extremely limited--calls and messages largely went unanswered, and I was given little to no meaningful updates about the status of my car. After waiting over a week with no progress and no clear answers, I finally went to pick up my vehicle--only to find that absolutely no work had been done. Despite initial assurances, it became clear that nothing had even been started. When I tried to get an explanation, I was met with a dismissive and unprofessional attitude rather than any accountability. The lack of transparency, combined with the poor communication and apparent indifference, made the entire experience incredibly disappointing. Leaving a customer without their vehicle for 10 days with no work completed and minimal communication is simply unacceptable. I would strongly caution others before trusting this shop with their time or vehicle.

My engine failed and I was scared it was going to set me back by a ton of money and I hadn't even…read morepaid off my car yet. But I took it to His Hands, and they worked closely with me to get an engine that would work with my budget. Saved a ton of money! Thankful for the manager, Mike and his staff. It took a while to fix, but I'm glad it wasn't a rush job. Got my car back. Thankful to have a trustworthy shop in town.

I have been taking my car here for 20 years. You get the feeling that they care about their…read morecustomers and their community, and not just about making money. As a woman, they talk to me respectfully and even though I am somewhat ignorant about cars, they don't 'make me feel dumb.' Their prices are very reasonable, and they seem to be honest when giving you options. For example: 'these three things are a problem on your vehicle, but X is the most pressing right now and you could probably wait to address the other things if you have to.' They generally offer a ride if the weather is bad. I trust them, and really appreciate the integrity with which they seem to conduct their business. Places like this are part of what makes small towns great!

great integrity! amazing customer service! honest and skilled auto techs and fairest prices in…read moregratiot co.!! my daughter had truck repaired for way less than quoted by other shops in the area! my favorite shop!

St. Charles Auto Collision was recommended by a friend that told me what good work they did. I…read moreswerved to miss a deer and ended up in a ditch so needed some front end work done. They did a fantastic job on my car. It looks great. I was kept informed on the status of repairs and the work was done in a timely manner. They dealt directly with my insurance company making things easier for me. I am very impressed with St. Charles Auto Collision.

In my one purchase from Michigan Auto Recyclers, I've had a very difficult experience. I ordered…read moreparts for my vehicle to be shipped from Michigan to east coast, and the shipping has been extremely delayed due to mistakes and miscommunications at this business. First, it was very difficult for me to receive a tracking number after I had purchased my Parts. Employee's informed me they would call me back with updates on the shipping, but I had to reach out half a dozen times to receive any update whatsoever. I was often told that 'The computer was frozen', amongst other excuses, including an employee not knowing how to attach a PDF of my receipt to an email, and me having to guide them through the process. I did not receive any shipping information for over two weeks after I placed the order and payed nearly $1000 to this business. Then, after my item was finally delivered to the drop off point, Michigan Auto Recyclers had made a mistake on the paperwork and the drop off location was unable to properly process the package, delaying the whole experience by 3 or 4 days. Dealing with this business was a huge ordeal and I can not say I would reccomened them. I'm sure some customers have had positive experiences, and they are an honest business that means well, but the level of incompetence was completely unreasonable in this instance. I have no expectations at this point, but from a customer perspective I would hope Michigan Auto Recyclers would be willing to make things right with a partial shipping cost reimbursement for having to spend a considerable amount of unnecessary time and energy to deal with the incompetence of this transaction.

This company has great customer service. Worked with me to find the part that I needed. The part…read morewas perfect. Highly recommend!