5 stars for this NAPA Auto Parts location. I was stuck in a bind and needed parts asap. Went to…read moreNAPA in the morning, and they didn't have it in stock, but promised to have it delivered from their warehouse in NJ that afternoon for store pickup. Afternoon arrives and parts are here as promised! However i realized i needed 1 more of the same part, so the manager orders another and promises it'll be here by 3PM. Store closes at 4PM and he said if i couldn't make it in time to give him a call and he'll personally wait a little past closing. Also bought some other items from them that were in inventory and staff was very very helpful. Sad that i didn't discover NAPA sooner - they have earned my business over other chain automotive parts stores. 5/5 stars... great customer service, friendly staff, and well organized location. If you can't find something in the shelf just mention it to the folks behind the counter and they'll be happy to assist.

Beware none of the prices on the shelves match what they're charging at the register. I only gave…read morethree stars because of the knowledge and helpfulness of the staff/owner and the fact they honored prices but only after I pointed it out on two separate items. Bought four items and none of the prices matched.

Joe and his crew are amazing! I recently bought a used seat that my car would not accept…read more After going to several mechanics and a master mechanic who cannot figure it out, he referred me to a good friend of his to take one final look. If that does not work, he is willing to work with me to get it resolved another way. Ace Auto goes above and beyond, they really care!

Zero stars! If you want to be lied to and waste your money and time go to ace guys don't know there…read moremouth from there rectum told me 3 days it's been 3 weeks no part no information except it'll be here tomorrow they tell you. GARBAGE SERVICE

Great customer service and reasonable prices. Can't go wrong. Purchased car battery and they were…read morevery helpful guiding me and learned they were less expensive than their competitors

The best I've been buying here since they opened everybody. There is great. Family owned business.read more

Visited today, super helpful staff member this time around, totally different than the last time I…read morewas here, A+ experience today!!!!

I have visited the location at 1351 Forest Ave several times. All bad experiences. The staff…read moreignores you. I have been left alone at a register as associates walk by me, or the associates in the parts counter refuse to acknowledge me. I asked for help one time & was yelled at by a female associate. Today an associate at the parts counter became belligerent & condescending when I told another associate I wasn't being helped. On another occasion they refused to carry a battery to the car for my wife, I had to drive there to do it myself. Pep Boys has never treated me this way. A person on the phone who stated he was the manager also became belligerent & hung up on me.

Another great experience thanks to Kyle and Omar, this store is always amazing!!! Thanks !!!…read more I'm not sure who the DM or Mgr. Is at this location but everyone and I mean everyone at this store is consistently friendly, knowledgeable and always willing to assist, I frequent this location often as its close to my home and always have a great experiance

I'm very disappointed by the service in this facility. Not only did they try to scam me by asking…read moreme to pay $900 for four new tires, they held my car for 5 days. All I needed was a change of tire. I had to have my car towed there. They gave me this huge story about how they can only get the tires from the dealer, and each tire went for $300, meanwhile Firestone sold me the tire for $100 each. Such a rip-off, I had to pay for my car to be towed again to a new location so that I could be accommodated.

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

I brought my car in for a wheel alignment yesterday. Service provided by Bisum. He was extremely…read morepolite, humble, and quick. The prices were affordable and the waiting area was very clean and comfortable. I highly recommend this place and Bisum.

If I could leave zero stars I would. After leaving a negative review for pep boys I was contacted…read moreby a rep From California. He promised a full refund, this was over 2 weeks. Of course NO check arrived and the rep no longer communicates with me. Stay far away from pep boys, worst mechanics, worst management and apparently lousy resolution dept.

I highly recommend this place great price great service they go above and beyond my car you can't…read moreeven hear it anymore

Quick fix on an engine pipe Prices are negotiable…read more Don't take their first offer for a fix Solid work Discount for cash payment