Recently placed my first order for a couple parts we really wanted, and added a few odds and ends…read moreto get over $100 for the free shipping. a week later, the order arrives, one of the desired parts is absent. call customer service, it's out of stock, no idea when more will arrive. The next weekend, I install the parking brake warning light. Doesn't work. I call to report the problem, ask if they require me to return only the defective piece, or the entire kit? Of course, the entire kit. Perform continuity test, determine the cheap 10 cent switch never closes to complete the circuit. Switch replacement would require disassembling the switch, so I call again, and am asked "do I want a replacement or a refund?". "A replacement would be great!", I respond. They check while I wait, discover they have no more, tell me refund will be put back on my card when they receive item. I've checked other sources, no one currently has this in stock. today, I wrapped the kit, and took it to the post office. of course, I now have to pay to insure and return the defective item. Ideas? How about a website that won't let you order "out of stock" items? How about keeping one of something on the shelf until the return window closes for recently filled orders just in case something is defective? How about defective return authorizations emailing a label which includes shipping costs to return the item? In the end, I paid for shipping, and the two items I really wanted are the two items I don't have.

I have been buying parts from Virginia Classic Mustang since 1986. Overall, their prices are…read morebetter than the other mail order and online places, and I have always spoken to a real person when I call. Several years ago I received a gift certificate and forgot about it. Several years later when I found it, VCM honored it without any question. Actual shipping is calculated after a web order is placed, which is clearly explained if you're paying attention. I have had a great experience with VCM for nearly 30 years.

What a great find this shop is ,we were given a royal tour by the wife of the owner then the son ,…read moreThis shop does it all and does it very well . I cant wait to buy something for them ! This shop that jack and his dad has started sure has smart young men and women doing a fine business now . Keep it going guys very few this unique .

No stars at all. Worst shop ever. Watch out for these guys…read more I wanted a simple paint job on my antique car and so far I have spent many tens of thousands of dollars and they haven't even finished stripping it. JW told me they would charge me half the normal labor rate for stripping the car. But he charged me the full rate anyway. They get their cheap labor and hand sand the car without air tools or media blasting and then charge their $70 an hour rate for invoicing. Their body guy works at a sick snails pace and their shop guys aren't any better. Their lackadaisical work pace just inflates your bill. If you have a budget to get your car painted or any body work, you better triple it and add a year. I have filed a formal complaint with the Better Business Bureau and am considering legal action now. Consider yourself warned.

Placed an online order, they told me they did not have my the parts in stock, which it said they…read moredid online, so they sent me to a different store to pick up the parts. They told the other store the wrong part number. as I have my truck torn apart, obviously I can't drive it, I discover the issue with the wrong part. I called the store and they offered no help in fixing THEIR mistake other than saying, yea they are here at the store. Do not recommend relying on them to pay attention to detail.

My fiancé and I went in, I was greeted and asked if I needed help where he was not! He had to…read moreapproach the counter and ask! It was 3:55pm and the gentleman that my fiancé approached and asked for help didn't seem like he wanted to help or could care less! Come to find out this guy either got off at 4:00 or was going to lunch because out the door he went, got in his truck and left! So we got in our car and went to AutoZone where they went above and beyond to make sure we got whatever we needed to get the job done all with a friendly attitude and a smile!!!!

While traveling on the interstate, got a lot of flashing lights on our dashboard, called our…read moremechanic who said to take it to an Autozone who could diagnose it. Once arriving at the store, we were immediately seen and explained our concern. It was diagnosed as needing a AT pressure sensor, which could wait. Customer service technician Mack was excellent and really helped us out. We appreciated his second effort. His assistance eased our minds and really cared for our situation. Great job!

Had them test the battery,starter and alternator, they said it was my alternator. I took it to my…read moremechanic. After paying 132$ they told me it was the battery.

I went there to ask them a question. They have a bad attitude with me, one of the guy's was smoking…read moreinside the garage while working. Another guy was texting while working on a car. I just know that many people don't go there for there reactions.

We were having a wiring issue with our truck while pulling a trailer…read more Huffman trailer took the time to diagnose the problem and fix it. Everyone who works there is friendly and extremely helpful. We highly recommend Huffman and hope they never loose their customer service skills. Don't hesitate to try this company!!!

Thanks for speedy and efficient service on our travel trailer while we were travelling through…read moreVirginia on our way to Florida on November 18, 2015 and the trailer signal lights failed. Vicki Dawes