fair prices. friendly salesman. warrantied my starter everytime. Lee is a good guy who stands by…read morethe quality of the starters. they even reinbursed me for labor since my mechanic charged me a second time to put the starter since the first one went bad.

We broke down in the RV and he was able to let us stay at his place until the next morning. And got…read moreus on the road quickly Thx jack

My pick up was shaking on the highway and was giving the telltale clunk when you put it in gear. I…read moregot it in the shop and braced for bad news. I was happy with the price and that they suggested replacing both since the parts are not that expensive, but there is no telling when the other will fail, and I will be in the same position again. I highly recommend them.

Mid Atlantic is really the only place I trust to take my car. I have an electric BMW which is…read moresomething a lot of mechanics/ even BMW dealerships are not great about knowing much about. Even the size of my tires has been an issue because of their unique size. 3 times in a row Mid Atlantic has been the only place that was able to help me. They've even investigated weird noises which other mechanics were too afraid to look for- Mid Atlantic found it in half an hour and pulled the pebble out that was causing a racket. If you have a European vehicle in the area or a unique car you can certainly trust them with it. Beyond that their staff is by far much nicer than any BMW dealership I've ever been to. Jason is my go to guy for everything now!

Highly recommend Greg and his team. Had an oil leak in my car, and they got me in next day and had…read moremy car ready to go in 2 days. Very professional and easy to work with, new to town and these guys will definitely be getting my business moving forward. Thanks Greg and your team for a wonderful experience.

I needed an electrical wiring issue diagnosed and fixed on my bucket truck and in looking for a…read moreshop to do this found fleet care I talked to the owner and he told me that this was one of his specialties so I dropped off my truck late one evening went to where GPS told me to go and that was to a fenced in lot that had numerus bucket trucks inside the lot so I assumed this was the right place and parked my truck outside the lot on the other side of the gate and messaged the owner that the truck was there with keys in it and if there was any questions to contact me. after a month of waiting with no word on the status of the truck I contacted fleet care and was told "I haven't seen your truck." it turns out that where I parked it was a Verizon substation and his lot entrance was less than 100' from there the next one down from where I had parked it. So, for a month the owner had been pulling in his lot and had to have seen my truck parked there until it was towed costing me $300. I chalked it up as a loss and gave the guy another chance to do the work. I told him I didn't need the truck right away but would need it at the beginning of spring well it has been four months and nothing but excuses "I had another truck to work on." " I had to go out of town." "I will call you back." the owner doesn't call back he doesn't do any of what he tells you he will. I gave the owner a clear deadline of Friday May 15,2026 or I would be picking up the truck and tacking it to special fleet service his reply was "Why don't you just do that." I would not trust the owner to lead the lunch line at a soup kitchen let alone work on anything after this experience he has cost me a tow bill due to his lack of following up with customers and scheduled jobs I had the key word being had.

FIVE STARS! SPECTACULAR TIRE SERVICE!!…read more Although it says commercial truck service, they were more than happy to service our RV tire. Every person we met was kind and knowledgeable. The worker who plugged our flat tire was compassionate and made sure to ensure our utmost safety, he even went out of his way to tighten our lug nuts and address other issues with no extra charge! Highly recommend! These heroes saved our trip and hours of hassle. Wide open area with plenty of room for big rigs. Easy to get to. Easy and short distance from exit 264 northbound on Interstate 81. (Head East on Old Cross Road then turn right onto Smith Creek Road until their big and clear sign.) This shop is a hidden gem!

Great service! My husband and I are always happy with our vehicle repairs and maintenance!read more

I gave them two stars only due to heather being nice to deal with. Other than that I feel it was…read moreunfair to change us 250 for your driver to put a board on the axel that my driver already had tied up and then your driver followed us 10 min to your shop. In the am was told it won't be fixed until Friday you only have one mechanic No parts and might need an axel would be a week wow Well needless to say we went to another shop down the road and my driver was fixed and on the road within in hour. Just disappointed from one business owner to another.

Came in worried about a faulty alternator. Staff was exceptionally kind and understanding, and was…read morequick to address the issue (loose wire). Not charge! Would recommend anyone to take their car here.

Came in for a state inspection and they were finished in about 20 minutes! I also asked if they…read morecould check my oil and I was down about half a quart and they very generously refilled it for me. Overall, stellar service and the inspection cost $20. I was worried going to a new place that they might be shady and rip out a part and tell me it needed to be fixed but these people are honest and kind. Very happy with the service!

These guys are great! Gary and Jordan are very knowledgeable. They were able to repair my…read moretransmission issue with little delay. I highly recommend them if you're in the New Market, Va. area

My son's civic was overheating so I brought it into Route 11 to get checked out. I let them know…read morespecifically what diagnostics had been run at a previous shop before my son left for JMU, but they said they had to run (and charge) for their own diagnostics. I get that, so I agreed with the assumption they could resolve the issue. After review, they advised me the wrong coolant was in the car (which I have trouble believing because I've always bought the same coolant and never had an issue), they advised a coolant flush was needed, they said the fans were not working, and they let me know that there was an unrelated power steering leak. Additionally, they recommended I replace the upper and lower radiator hose. They said these were not an issue, but it was probably about time. I agreed to let them do everything except the upper and lower hose being they said they were fine and not leaking. I also agreed to a dye test which included putting dye in the power steering so they could find a leak. All of this was to the tune of roughly $1,000. A few days later they said it was ready and my son picked it up. I asked him what they said about the dye test and he said they did not say anything about. I called the shop and was told, oh yeah, he should bring it back in a few days so we can see if the dye is leaking. Unfortunately, I only found out about this because I called back in. Then a few days later the car was overheating again. My son takes it back and we are told the issue is the upper and lower radiator hoses. I asked how they were fine a few days ago when they were just a "recommendations" (that I declined), but now they are the root cause of the issue. They told me they watched it and now they see after it's been on a long time the hoses swell and leak. The explanation did not sit right with me, but I'm hours away and my 18 year old son needs his car so I let them do it for another $350. However, unfortunately again, my son drives 4 hours home a few days later and the car overheats. The shop texted me and called me that day asking how it was going and wanting me to come back and get some other work done. I responded it wasn't going well and the car was overheating still. I sent them photos of the coolant under the hood, but they stopped responding. I took it to a shop locally and they diagnosed it as a bad thermostat and the car has run smooth since. I wanted to like this shop as my brother recommended them, but unfortunately I cannot recommend them as the customer service is lacking. I'd advise to find a different shop for your car repairs.

Very easy to work with! Friendly and professional staff. They made the car buying experience great!read more

We were sold a used car that they knew hundreds of people were having trouble with. We drove the…read morecar for 12,000 miles, after the warranty ended, before we found out that there was a crack in the block and would require a new motor. They even charged us to diagnose the problem. The car was also taken in earlier for the same problem, while it was still under warranty, and they did not correctly diagnose the problem. Horrible experience