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Auto House Superstore

2.3 (3 reviews)
Closed • 9:00 am - 8:00 pm

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2 months ago

Tom was the salesman that helped me, I was treated well and am happy with my 07 Highlander. God bless you all, Mark

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8 years ago

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7 years ago

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Dorsett Hyundai - Gator Blue Chevy

Dorsett Hyundai

(18 reviews)

Kudos to Austin for his friendliness and getting me in my rental. Kudos to my GM Mechanic Ryan…read moreGomolisky, dat dude knows his stuff and my truck is running really groovy! And Kudos to Trevor for his kindness, politeness and taking time for me even though he's a honcho. He really gets involved with the team effort. It doesn't go unnoticed. God Bless you all, preciate all you all did for me. I will be back for sure. You all make up a great team.

Went in here to buy my son his first car, had one in mind, with $5,000 down payment, it was…read moreslightly older, and had over 120,000 miles. They told me they would not finance me for it because of the miles and proceeded to show me another car, which was newer than I had wanted to get for a first car, the sales person said it had been serviced that day and had nothing wrong with it, we noticed the passenger door had been damaged after test drive, and had them fix that, so that was resolved, but she assured me nothing was wrong with the car. I had voiced my concerns about having another long loan to pay on because the one I wanted to get was around $7,000 and with my down payment and being able to get financing I would have owed less. This one was $15,000 or more, when it was all said and done I owe $12,200, but since it's newer I went ahead and believed her that it was reliable, working good, and thought since it was a 2018, low miles, it would be a reliable car for my son, and we were able to come to an agreement with payments. Got home a few days later engine light comes on, tire pressure light comes on, power steering light comes on, fan motor is loud, message the sales person, set up a time to come in and have it looked at, they said they would work with me and help pay half and I pay half, I had explained, I work paycheck to paycheck. They charge me over $300 to look at the car, then gave me an estimate of over $5000 of things that needed fixed, including the thermostat, intake manifold, break pads, suspension, alignment, new battery, etc...I was so aggravated, I feel like I was taken advantage of, they just want to make money, they're just vulchers, they don't care about their customers, only about what money goes in their pockets. While we were waiting there one day when they had to fix the messed up door, another customer was talking about how he purchased a car from there and has been back 4 times, snd and he's had nothing but problems. I will never purchase from them, or take my vehicle there to be fixed, I do not trust a thing they say, after taking the estimate from Dorsett to mechanics around here, the manager had to go show all of his other guys and they laughed at how ridiculous it was that they were charging, and couldn't believe it. Don't buy from them, unless you want to just throw your money away..

Mace Ford

Mace Ford

(12 reviews)

I had a negative experience at Mace Ford. After my new vehicle being there for over a week, I had…read morenot heard any update from the service dept. After several calls to the dealership and none of my complaints being taken seriously, I was finally given a bill for $0.00 and I picked up my vehicle without any of my concerns taken into consideration. I will now be taking my vehicle to a dealership that takes pride in customer satisfaction and concern and that is not Mace Ford.

We purchased 2 vehicles from here less than 30 days ago. One brand new and the other used. The used…read morewe could tell something was wrong with the front end, and we asked them to check it before we signed anything. They said they aligned it and that it was good. We test drove it again and let them know it was infact not. They told us to come back if it got worse. We'll, it got worse. My husband told them exactly what the issue was, and it still took them 4 hours to figure it out. Both front wheel hubs need replaced! And they thought it just needed aligned? That's a pretty big issue! We will NEVER buy from this place again! They offered to cover half. But it should have been dealt with before it was put on the lot for sale. Bad business owner and service center! Especially considering they knew it was for a 16 year old as they took a picture of him standing with it. We only took it in good faith under the impression they would fix it if it got worse within the 30 days. Clearly, they can't stand by their word. Even the sales rep backed us up. She was amazing. None of this review is towards her. Just the service department and owner for allowing this vehicle to be placed on the lot for sale with this massive issue! Good thing my husband knows vehicles enough to know exactly what was wrong within 1 minute of driving it, and it took your service crew 4 hours. Again, they checked it, said it was good and told us to come back if it got worse, so we did. They told us it would be fixed as it was an issue prior to purchase!

Auto House Superstore - car_dealers - Updated May 2026

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