They're unprofessional. I waste my time with them! They sent me this message: "Auto Glass Now: Your appointment is set for 07/27/2026. Your time window will be confirmed the day of your service." Do they really expect me to wait around all day just to find out my appointment time? I have three jobs, and they want me to wait all day for a time window? That's ridiculous! read more

Quick and simple to schedule an appointment cool bunch of guys inside absolute no dramas I recommend these guys outdoor waiting area a little on the dirty side just needs freshening up read more

Front windshield was installed correctly and they were very accommodating. However when my window was installed they did damage by make a tare and dirty my cloth and visor read more

Auto Glass Now - Tear in fabric and dirty - Auto Glass Services Near Me - Temecula, California

DO NOT GO TO SAFELITE OR ANYWHERE ELSE! These guys beat every quote I was given and had me in and out in only 45 minutes for a windshield. They were friendly and welcoming. Would absolutely go here anytime I need any glass on my vehicle replaced. read more

This company was recommended by my brother's insurance carrier. The crack was center and across the middle of the windshield. He wanted Toyoto brand windshield and it took a few days to get the right windshield for a current model SUV. We arrived 5 minutes before scheduled appointment. Attendant came into the office from the service bay and within two minutes his car was in the back being repaired. We waited less than an hour for completion. Seatiing area was adequate, restroom available and employees were pleasant. read more

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Today I had my windshield replaced and the gel in the came to do the work was extremely professional extremely organized. He worked hard. He got the job done. Didn't leave a mess behind. I was extremely pleased with the job. Thank you. read more

Everything went well had a windshield replaced for Honda CRV Very happy with the work . read more

They Replaced our Tesla windshield for us from start to finish it was an easy process with our insurance their flexibility and efficiency! Rachel in the front office was accommodating while I waited for it to be replaced no issues at all! read more

Great service! Got me in next day to replace front windshield. Staff and technicians really get an A+. Affordable and reliable. Thanks all!

This is the place to go. Fast service and customer service was great. I waited for my car which took an hour. 2017 Honda civic hatchback front windshield. Thank you guys for the easy and quick service. read more

We had a cracked windshield that was covered by our insurance, with a $50 copay. The call was made and an appointment scheduled to have the windshield replaced at my residence. The employee arrived on time, but realized the windshield ordered by the company was not the right one. The windshield brought over, although it would fit, was missing some upgraded features that the existing windshield possessed. The blame went to the person taking the call and ordering the windshield from their warehouse. This was a Friday afternoon. The employee made the call right then and there to troubleshoot the issue. The correct windshield would not be available until Monday. The employee was very apologetic. He stated he already knew Monday was filled up, but promised me he would squeeze in our car and return. Monday came around and a different employee showed up with the correct windshield. He informed me that his partner's schedule was slammed and he was asked to get the job done, as promised. The install went smoothly and everything was good to go. Literally less than a week later a damn rock bounced, thanks to all the stinking traffic on I-15, and cracked the windshield! WTF? It was a small "chip" that could grow if left unattended. I contacted All Star Glass and told them what happened. The call taker empathized with me, crazy how it had only been a few days since the replacement. Instead of dealing with my insurance company again I was offered to have the chip fixed (filled in) for $25, in lieu of the standard (non-insurance use rate) $100. I drove the vehicle over to the business and it was handled in less than 30 minutes. You can not even tell there was a chip in the windshield. Great job all the way around. read more

Each experience at All Star Glass was consistently great! Their personnel are friendly and personable. We receive quality products and services at fair prices and they offered discounts. This is a great place for vehicle windows and window repair. Note: There Kung Fu is Extraordinary! read more

Ridiculous service, Man in front of office was to lazy to check me in 1 hour early because he was "on lunch" Why are you sitting in the front office working on your computer and attending me if your at lunch and can't help? He then offered to reschedule me, but I asked.x how can you reschedule me if your "on lunch" he then referred me to his co worker to reschedule me, it was frustrating and contradicting, why didn't she check me in? Either way, took my $1000 Job to another shop, this site needs supervision read more

Let me begin by stating that I run a business. I have a comprehensive understanding of the importance of the overall "customer experience." My 2016 Hyundai needed a windshield. I called the 800 number and spoke with someone at a call center who was absolutely clueless. They quoted me over $700 for my windshield. I hung up and called back and asked for the Temecula office directly. They connected me and all went well with a correct quote and the work was scheduled and completed in a thorough and professional manner. The installer was awesome, but the call center was and is a complete disaster and should be eliminated. They have terrible customer service skills. The folks in Temecula, they are great! read more

Very professional and excellent work, Also a quick turn around time. I work through my insurance company and the transaction was very smooth with All Star Glass. 5 stars from me. read more

Had my car broken into and needed a new window. All star glass put a new one in, but 1-2 weeks later the window had difficulty going up (it would slow down toward the top). I kinda just let it go, until recently there was an air leak and one of the seals was moving as the window would go up. They originally told me I had a lifetime warranty, which is why I waited so long, but then when I called, which was over a year later (I'm a very busy working mom and student), they wouldn't take responsibility for the their poor workmanship and said I only had a one year warranty on the workmanship. I will never go back! Terrible install and terrible service. read more

Can't talk about quality of work since we didn't make it that far. My wife brought her vehicle in to check crack on windshield. The two ladies working the desk didn't even acknowledge her when she walked in. Notice one was gossiping about a lady that was unrelated to the business. After waiting a few minutes, my wife decided to walk out while one of the ladies came outside to ask if she needed help. The customer service is poor and we will be taking our vehicle to place of business. read more

The only reason this is getting 3 stars is because of their customer service. I would give it 1 star for their performance. I came from 20 miles away because this was who my insurance went through to fix a crack in my windshield. I made sure they knew I needed a special windshield for my car, as it has the lane assist feature. They told me it would be an hour and a half so I ubered to the mall. I tried calling their number an hour and a half later and they didn't pick up so I left a message asking for an update. I stopped at a restaurant to have a beer and watch the game. Another hour later, I called them again and they told me it was ready but they couldn't get my windshield recalibrated. I show up and the lady explains to me that they basically cheap-out and get the after market windshields & sometimes they don't calibrate on cars that have the lane assist, so I would have to come back on another day to have a new one put in. They also didn't put on new windshield wipers like I had ordered. After almost 4 hours of waiting, I got in my car and drove home. They called me 3 days later to schedule an appointment for a week later. I made my way out there again and the manager was there to help me. He was very nice and asked to take a look at the car before he took the windshield off, to make sure there's nothing they missed last time... he came back 6 minutes later and said everything was fine and it calibrated; he explained to me that the mechanic that worked on it the first time, DIDN'T PLUG THE CAMERA IN. All the manager did was plug it in and it was fine.... Lane assist and everything was working. He handed me my keys back and I was shocked. Not only did I drive 80 miles in total, but if he triple checked his work the first time, I would've have had to come back! The store manager was super nice and offered to do the windshield wipers free of charge for me, but at that point I just wanted to leave. Like I said, the only reason they're getting 3 stars is because they were nice. But a simple mistake that wastes somebody's time and money, will get you a bad review. Next time I get a crack in my windshield, I'd rather just sell my car than to go to these guys again. read more

I contacted Arvon O at All Star Glass at the recommendation of my wonderful Allstate agent, Katie. I didn't have comp insurance on my Camry and I was concerned over the cost of replacing my windshield. He was kind, helpful and arranged for the mobile service to come out. The woman tech who came out did a terrific job. The price was very reasonable, they came to my rural location and I would use them again. Highly recommend this company with capable people from the account manager on down. They've got it right. read more

One time, professional and courteous. The job should of taken one hour however, it was done in 45 minutes. $$ affordable. read more

I had a great customer service experience with these guys. I was in a drive thru and, when I attempted to roll down the drivers side window, I heard a crunching noise and then the window fell into the door. These guys fixed my window in less than an hour and for less than the estimate they gave me. My window regulator had gone bad and I believed that the glass was broken (it fell into the door, so I didn't know for sure). These guys were honest and told me that they didn't have to replace the window and the the crunching noise was just the clips on the glass. Corona there did the job quickly, honestly, and effectively--a five star job. read more

Made an appointment on Monday to have my windshield replaced for Friday morning at 9:00 a.m.. AAA insurance referral. Get a call 15 minutes before appointment letting me know they don't have my windshield. Seriously?! The windshield was damaged. Waited 15 minutes before appointment. Going to order new one. Will need to reschedule for next week. Get another call to let me know that they may get a new glass this afternoon. However, since it is raining they can't work in rain. Told them the car is parked in the garage. Said they need good lighting and space. Three car garage and there is plenty of lighting and room. Excuses, excuses. What's next....can't work on Friday's? Poor customer service. If I could give no stars I would. Stay away from Allstar Glass. They don't want to work. read more

We had the windshield replaced on our Civic this morning, and I'm so so so glad my State Farm agent referred me to All Star Glass. Shawn drove out to us and he was on-time, courteous, and did an amazing job in about half the time I thought it would take. The pricing was reasonable, and it could not have been a more convenient experience for my husband and I. Thank you for the excellent service! read more

This shop is the best period Oscar is the man over there and will do you right. Above and beyond he went and it is appreciated

Manny is a fantastic rep but Cynthia H in the office is HORRIBLE... we send business to them but after 2 bad experiences with Cynthia we may stop referring business to allstar and send it to safelite. read more

I stopped in and spoke with the owner about the windshield seal on my ACURA and it was actually a windshield issue from a previous accident that first class collision butchered. I had him order the glass and 2 days later he came and installed it. Great price and a really good person to deal with. Don't need to look elsewhere. This place is solid all the way around. read more

Oscar is awesome at what he does! Very personal and nice!! Thank you for the prompt service! -Cheryl M.

Sean was very helpful, knowledgeable, and quick at repairing my windshield. Thank you for the quick and educational service!! I would call him if i need a repair to glass on my car!! read more

Very professional and courteous experience. Came out within 24 hours and even called to advise of a short delay because the technician noticed a few minor chips in the new windshield, and that they were ordering another one. Sean did a great job with the installation and was finished in less than an hour. Great prices, great service, and the work is done in a timely manner! read more

I just had my front windshield replaced. The technician, Shawn, was awesome! He was quick, efficient, and very polite! I would highly recommend All Star Glass to anybody! read more