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    3.0 (1 review)
    Open 8:00 am - 5:00 pm
    Updated a few days ago

    Services - Auto Glass Now

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

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    Auto window replacement

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    2 years ago

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    Victoria S.

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    (56 reviews)

    I had a chipped window "repaired". The technician spent 40 minutes or so repairing the wrong chip,…read morethat I didn't even notice was there. When I told him it was the wrong one he got very annoyed with me and "repaired" the correct chip magically in 10 minutes. Much to no surprise, the chipped cracked a few weeks later. THEY DON'T GIVE REFUNDS! They offer to take the repair price off of the price of a windshield replacement. which still cost more than Safelite. Do yourself a huge favor and just use Safelite. 0 stars if I could. Missy Preston (District Manager) I am patiently waiting your call.

    Truly the most unprofessional experience I have ever had at any service provider. I left the car…read morefirst thing in the morning and called to check on it at an appropriate time (2:30 p.m.) then check again at 3:45 to check on progress of the repair to my 2025 Audi Q7. The district manager was annoyed with me checking so to get me off the phone she said they were working on it then. I still had not heard anything at 4:30 and I knew they were going to close so I took an Uber to make sure I got it back the same day for a doctor's appointment the next morning. When I arrived, it was clear they had not been working on it as she indicated. She said they were "one the phone with recalibration" but the repairman told me himself he had just started. I asked the district manager for the regional manager's email or phone number. The district manager indicated she was not allowed to provider that information to me, than she had to send the message. I waited outside for the repairs to be completed. Once completed, I went inside to ask to test drive the car with the safety features. The district manager said they would not let me drive my car until I paid and blocked my car in with two other cars and opened my car doors for other to steal from it while she left it unattended as if I would drive off without paying. I had already paid 50% for Audi glass to ensure all of the safety features/warranty would be voided. I even offered for someone to ride with me to check it. I ended up having to contact the police and file a report about them. I also contacted corporate when the problem began so I really think she was just retaliating against me.

    Safelite AutoGlass

    Safelite AutoGlass

    (113 reviews)

    I wanted to give them a higher rating because of how fast they were, but they left my car a mess…read more There were pieces of glass all over the hood of my car, which can scratch the paint and on my driver & passenger seats, and on my dash. They did get the windshield installed fast and even remembered my rain sensor, that the last safelite forgot about and threw away, costing me $200... I got new wiper blades too, which seem pretty good. But the glass all over the inside and outside of the car is just not cool. At least vacuum it out with a shop vac so people aren't sitting on glass.

    I had completed the online request for an estimate and after finding it an acceptable value and the…read morefact that I was assured of the mobile service coming to my home I scheduled it. Now, after agreeing to accept text communication for my upcoming appointment I was somewhat flooded with several communications of not only assuring me of my upcoming service "at my home", but even they sent a video explaining what to expect when there serviceman arrived and what he needed from me. All of this information made me feel even more assured and expectant of a great service experience. However, the day before all these commitments were to take place I receive a call from their office stating that "not only will they have to cancel my appointment", but I will have to reschedule to come to their facility because they are not able to provide me with the mobile service at my home, for my particular vehicle. Talk about the "left hand not knowing what the right hand is doing". This is just another example as to how communication through "AI" automated systems is flawed. All the promises, all the information, all my enthusiasm to get the work done blew out the window...

    Auto Glass Now - windshieldinstallrepair - Updated May 2026

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