Needed a new windshield for our Toyota tundra . They got us in the very next morning . Customer…read moreservice was top notch .... So friendly gal on the phone .... Quick and efficient. They also were less than all the others ... best value and service

Ultimately I couldn't use their services but I wish I could have. They are so nice and went above…read moreand beyond for me. I would definitely recommend this business

Nick is super helpful and easy to work with. I love that he will come to me. No waiting around…read morewasting time while my windshield is getting fixed. The service, convenience and price can't be beat!

Returned a quote quickly. Attempted fixing the damage with epoxy first but it was too large…read more Replaced the windshield the next day. I tested in some serious rain in WY soon after without issue.

We needed a rock chip repair and these guys were less than HALF of the national "safe" brands…read more They got us right in and out and we were very happy with the service. The have a warranty that, in case the chip doesn't fill and your windshield cracks, deducts the price from a new windshield. That's a great deal and much appreciated.

Talen did a great job removing my windshield, diagnosing the leak, and fixing it. He was careful so…read morethat the windshield didn't break. He was patient with my questions, very knowledgeable and very reassuring. And Fast! A great experience.

My windshield looks perfect and the installation appears to be perfect but interestingly, my hood…read morelift supports stopped working and I am under that hood nearly every other day.

I do not typically leave business reviews. I am posting this for others to be informed and to…read moresummarize the service issues I encountered. When obtaining quotes for a windshield replacement, this company was not the lowest bidder. I selected them because they represented themselves as providing high-quality service and cited a national accreditation. Service was scheduled for December 4, 2025. Prior to the replacement, I informed the technician that a dash camera was mounted on the windshield. He stated this would not be an issue and that he would remove it, with the understanding that I would reinstall it after the replacement. During the installation, the technician cracked the windshield from the interior while attempting to attach the rearview mirror. I understood that mistakes occur, and it was agreed that the windshield would be replaced the following day. On December 5, 2025, the windshield was replaced a second time. After the technician left, I discovered that the windshield wipers did not work. This occurred during a storm, and I had to wait over an hour for a third visit to correct the issue. I was informed that the wipers had not been reinstalled properly on the gearbox. After these visits, I was left to vacuum glass shards from the first broken windshield out of the vehicle. On December 21, 2025, when I attempted to reinstall the dash camera using the USB cable that had been left accessible near the headliner as agreed, the device did not receive power. It was later determined that the dash camera wiring had been damaged during one of the windshield replacements, causing a short and a blown fuse. The damaged wires appeared to have been twisted back together and tucked into the headliner, which was extremely concerning. On December 22, 2025, I requested a call from the business owner to discuss these issues. Instead, I received a text message stating that safety concerns are taken seriously and that I would be contacted shortly. No further contact occurred until January 7, 2026, when I was informed that the company would not accept responsibility for the wiring damage but offered a negligible discount for the windshield. I declined the discount and was seeking acknowledgment of responsibility rather than continued deflection. I can only hope this experience is an outlier. The attached video (explicative warning) shows the dash camera functioning at the time it recorded the initial windshield cracking during installation, and the attached photo shows the damaged wiring as discovered. There are additional and unfortunate details, but I am only summarizing the main issues and am ready to move on. Altogether, this turned into multiple appointments, follow-ups, cleanup, and troubleshooting that took far more of my time and energy than I could have ever imagined.

I made it 95,000 miles on my truck before I finally had to get the windshield replaced. One fine…read morecrack and so pitted that you couldn't see through it if the sun hit it just right. Safelite has a shiny new location in Riverdale and I decided to give them try. The in-store experience was great and they did a fantastic job installing my windshield and in a very reasonable amount of time. The one hiccup was the website and how they run promotions. Apparently you can save money if you book your appointment on line ( a considerable amount) but that process was not easy. They don't ask the right questions about your vehicle and you end up having to talk with the store anyway. So, to save money, I had to go to the store, then try to book online, then talk to the store when the wrong windshield got sent in anyway. Oh, and it somehow set me up with three separate appointments. I guess my one suggestion would be to either make your app more seamless or just give the discount when someone shows up at your store.

I had an awesome experience with an extraordinary individual named Rhett. He called me to come…read morefirm things first thing this morning, showed up on time. Surprised me with a discount (because I had informed him on the phone that I had removed window and seal the night before) and happily gave me pointers on how the process was done. He finished in 30 min or so, and after paying him, I went to shut the hatch. It didnt lock, as it should, and Rhett didnt proceed to leave, he turned around and helped me figure out the issue. (Which was not his fault or responsibility to fix) We disassembled the latch motor and through process of elimination came to a resolution that repaired the part professionally and without damaging any of the delicate parts of the mechanism. I truly wish more people in the world had ethic and initiative like Rhett does. I hope his upper management knows and appreciates the solid character that represents their establishment. Thanks again Rhett. Youll be my first call for any future auto glass related issues. Dan Getten Ogden

They asked for a 4 hour window to arrive. They showed up over an hour beyond that. No phone…read morecalls, no texts. Just shows up late and expects there to be no issues. I sent him packing. They can shove their glass up their hoohaa sideways. The worst customer service and lack of professionalism I've ever seen from a company this size. Just try and get them on the phone. There are no humans... EVER! I'm done with safelite.

Fernandez was quick to show up. Advised me that the weather was not too good, so he took my truck…read moreto the shop and replaced the windshield. Definitely professional and hard working dude! If you need a window replaced, this is the place and Fern is the pro to make it right!

Went over and above what I expected. After being backed over by a water truck, my front driver side…read morewas completely crushed. It looked brand new when I picked it up. They were very professional. I recommend them to everyone!!

68 chev C20. Love the people nice,great family feel. Not…read morehappy with the work for the money I paid I don't think I received there best not even mediocre work on my truck. I took it back and told the owner I would even pay more money to get it right he had me leave the truck and he fixed a couple things and still didn't get what I wanted for a professional body shop the owner had more reason way he couldn't get things straight then ways to do it right. Kinda sad I like the people.

Bad customer service. I have called more than 15 times, and they have not called me back to…read moreschedule a time to finish installing my windshield. After installing my windshield, there has been a air leak in my windshield for weeks. I do give them credit for coming out an additional time to try to fix the problem, and called back once to try to come a third time, but have not even return my calls since then. When they have answered the phone when I call, and scheduled to come, they stood me up 2 times!

From the owner: Auto glass replacement and Repair. Fast free mobile service. Locally owned and family operated…read more Insurance accepted for all Windshield Replacement. Serving Brigham City, Utah to Ogden, Utah and down to Salt Lake City Utah. Also serving Morgan, Utah

This is the second Safelite that I've been to to give them a second chance and the second time was…read morejust as bad as the first they both suck. Instead of fixing the rock chip they just said anything else, but to help me.

Very pleasant employees, quality, and fast work. They even vacuumed and wipe down the inside of my…read moreAudiQ5