My car is 22 years old this year and still running pretty nicely thanks to Auto Express. Been coming here for a long time now 15++ years or so, as recommended by my brother in law. And I recommended to my friend at the office, and she in turn, recommended it to a fellow coworker. The service is that reliable! I am so glad we have such an awesome mechanic, Carl, in our lives. From a simple oil change to brake jobs to more complicated jobs, he gets it done. For any job I usually drop my car, usually done within 1 to 2 business days. Support your local small business/local mechanic! Safe drive to all. read more

Just got my oil change from these guys and they were great! This was my first experience with them and I couldn't be more satisfied. Great Prices, fast service, and extremely friendly staff. Rick Gonzalez was extremely helpful when i asked questions about the service, graciously offered me a donut, and kept up a great conversation with me making the wait feel even shorter. I'll definitely come back for any other service I need done. read more

Been going to him for years. Only mechanics I trust. Ask for Carl, he's always knowledgeable about the new technology of modern cars. He's not cheap, but you are getting real quality work. He was a real life saver the first time I went to him. I had taken my car to a different mechanic a week earlier for check engine light. The previous mechanic was a moron. I paid him for a check up and he couldn't figure out what was wrong or how to fix it. Asked my friends and family for a good mechanic and got referred to Carl. Was seriously surprised by the number of computers and gadgets he had for cars. Carl was great in explaining what my problem was and really informative about how he was gonna fix it. Needless to say my car got fixed right away and the light was off. Been going there ever since. Reliable. Trustworthy. And best out there. Beware though, Carl is always trying to inform u more about ur car, so it might be kinda difficult to get away. read more

Carl (the owner) is extremely helpful and trustworthy. My family and I have been bringing our cars to him for almost 10 years now. He does quality work on everything from my Mom's brand new Mercedes to my Dad's Honda Civic, to my 1985 BMW POS. I am very thankful to have had such a reliable and trustworthy mechanic for so long. read more

Been a customer for years. A year ago, I was in the process of buying an Element. Carl took a look at the car and found frame damage. He told me the damage can be fixed. I was able to negotiate a better price and also ask the car dealer to pay for the repair. I can't thank you enough. All of my family, my friends and thier family have been going to Auto Express Service for years. Keep it up read more

An awesome, small, family run business. I've been taking my car here for repairs for years and years now and they're the only ones I trust to touch my vehicle. Carl and his wife are always pleasant to talk to and have solved the most difficult in my car that other mechanics seem to have no idea about, probably because the technology is starting to evolve to require knowledge of computers and circuits. Prior to knowing them, I needed repairs done on a BMW that kept failing to unlock all the doors. Other shops had no idea what was going on, but once I took it to Carl, he brought out the circuit board to show me the fixes he made, put it back in the car, and voila! The car unlocks again! Just thought to write them a much deserved review now because I just brought my car in for a braking problem where it'd shake the entire car and Carl diagnosed it immediately and I'll be picking up my car up soon! read more

This company I have no words for I have always gone there to have my services done. I went this past January to have 3 things done a oil leak, gasket leak and transmission flush. They kept my car over night saying they were waiting on my part the next day I pick it and only to find out they Mickey Moused it.. they glued it together and they didn't even flush my transmission. When I went back to show them or complain they tried to lie. Needless to say I will never go back there. read more

Went to this place for an oil change and everything went well. Only reason I give 4 stars out of 5 is because they took twice as long as they told me. Other than that, I don't have any problems with coming here read more

Been going to him for the past few years. Thought he was dependable and reliable. Seemed like he was knowledgeable about my car. At first he fixed my car when it broke down because of a fuel pump problem. A friend recommended I go here. But I went to him like 3 other times about my car overheating. 3 times over the SAME problem. Every time, he always brought up something different that was wrong with the car, and each time I had to pay $150 or more for labor and other costs. After the 3rd time, when I drove the car home the car STILL overheated! He mentioned to me that it might be a head gasket problem and diagnosing it alone would cost $90! He said the diagnosis would take a long time, and that's why it would cost so much. That's when I felt like I was getting screwed by this guy. I kept dishing out more and more money every time I came to him. So I decided to look around for other mechanics. I found one (H&A Auto) that diagnosed my car in 10 minutes! 10! And it did end up being a head gasket problem. AND this new mechanic didn't even charge me! It was FREE! Compared to the freakin' $90 this guy would have charged me! I am not one to write reviews, but I had to write this one because of how pissed and how much I feel I got screwed coming to Auto Express Service. read more

I don't write many reviews; so when I do consider it a bid deal! I have been coming to AES for the past 4 years. i am the owner of a Nissan 350z, and being a sports car it needs to always be up to date with it's servicing. I was referred to the owner Carl from my Grandmother actually who brings her Mercedes there; and i have been going ever since. Carl always goes above and beyond the call of duty to take care of my car, and his wife is the sweetest woman ever. I drive all the way from fullerton to come here, and i have always detested going to mechanics because they would always try to upsell me unecessary services, or overcharge me... but they changed my mind here; not only do they do an awesome job, but they have awesome prices... if you havent been here, GO!!! they will take care of you for sure! i wish i could give more than 5 stars.... cheers to Auto Express Service!!! read more

This place will give you good value and the owners are great! The first few times I came, I made sure to have estimates from multiple places and they more than beat all of them. The facility might look old, but if you talk to Carl, he'll tell you about all of the fancy gadgets that he has, especially to keep up with all of the newer cars. In short, he still evolves to make sure he's up to date as a mechanic and that he's doing quality work, which I appreciate. When you come here, you can tell they do business with a lot of integrity. They'll do exactly what is needed and won't try to sell you to do other unnecessary things. You can tell they have enough business and they're in it to make a living and they're not trying to swindle you. Lastly, Carl and his wife are super friendly and personable. They'll remember you quickly and you'll feel right at home. You can tell from hearing them talk to other people that they're all repeat customers. I love giving my business to them! read more

Great service. Carl runs his business very professionally. He uses all recommended parts from the manufacturer. He not only takes care of everything but also gives "Valid" recommendations on what to look for based on age/miles of the car. He uses all the same specs/requirements that the dealer would use. It was difficult for me at first to NOT go to the dealer, but now I'm 100% confident to do so Thanks Carl and Team read more

This is a small family run business. Carl and his (late)wife runs this business. However, after his wife death, Carl is thinking about selling his business and retired. I have tried to tell him not to retired, because he is the most reliable, most honest mechanic that I have ever met. I have been going here for over 10 years, with all of my cars: BMW, Honda Accord,Honda Civic Hybrid, and Mazda CX-9, along with referring my own family members and friends to this place. I have gone to many independent garages over the year, but this one is special. Carl has never tried to rip me off and has taken the time to explain what he is going to do with my car. He had used mostly OEM or at least give the customer the option of using generic parts if they want them. Customer Service: 4.5/5 His late wife used to work at the window, and Carl would be in the garage fixing the car. He would tell her how much to fix the car, and his wife would call the customer for affirmation. She would be more talkative to the customer, but Carl is a taciturn man, not talking much, more focusing on fixing the cars. Thus, after her recent death, his daughter would be at the window, always silent, and Carl would tell you how much to fix your car. His wife was a very nice lady, always very cheerful, and making small talks. I missed that lovely lady. Cleanliness: 4.5/5 It is an old shop but very organized. Everything is at certain locations. They have two bathrooms but more for storage then usage. Price: 4/5 The price is straight forward. This place is cheaper than the dealer but a little more than the other garages. Yes, it is a little bit more, but you are going to pay for better service. Car Service: 4.5/5 Carl guaranty his work. He takes the time to fix it right. He ONLY fix what is broken and will tell you when to bring your car in for further workup. He kept a journal/car diary of his long time customers in his computer. (For example, my Honda Hybrid light goes up when my car odometer has 145,500 miles on it. Carl took a look at my car and told me that my Hybrid battery is shot. However, the battery is warranty for 150,000 miles and told me to take it to the dealer to replace it for free. He only charged me for the diagnosis. I took the car to the dealer and has my Hybrid battery replace: save me $5,000 grand). That is the honesty in the mechanic that I need. Both my Honda has over 200,000 miles on it thanks to this man. (The BMW was crashed and the Mazda is still going strong at 85,000 miles). I have so much faith in this man that I referred friends and family to his garage, and all have been impressed with his skills. Overall: 4.5/5 No man's perfect, but this mechanic as close as one get. read more

Great service for a good value. My family's been going to him for nearly 20 years. He's not the cheapest out there, but as they say, you get what you pay for. He's always solved my vehicle issues and even helped me purchase a Honda Accord from another one of his customers. read more

I have been going to Carl for 12.5 years. He is a great mechanic! He knows what he is talking about. Carl is great at diagnosing what is wrong with your car! He is totally honest and fix it right! I also fix my own car but when it is out of my scope, I go to Carl! read more

Carl (Cao) is the owner. Him and his wife run the place. She operates the accounts and orders parts, etc. If you need honest work, this is the place. I take all our four family cars to him. My first experience with him was I had a 60,000 miles Camry CE which I had taken to have the shocks fixed by a snooty and more expensive Fullerton auto shop who basically mangled the car. When I took the car to Carl, I had little faith in auto repair places. Carl quietly fixed this car (brilliant!) and it has now 120,000 miles and working just right. His prices are down right honest and reasonable and he tells you what parts you are getting - amazing! He is very focused as is his wife and he plies his trade excellently. Honest work at times like these is very hard to find. I rather go the extra 15 miles or so and wait for a job that I know will be just perfect. All our four cars are Japanese, but he also fixes Benzs, Audis, BMWs, and Chevys, GMs. I don't write reviews, but Carl is very worth of this. As I said I like his honesty. read more