I've been an Auto Express customer for two years - regular tune-ups and one part replacement while I've driven almost 50,000 miles in my Honda. Their service for oil change, tire rotation, brake inspection, etc. is consistent and fair. Multiple times John has advised me a filter or brake shoe doesn't need to be replaced yet, rather than charging me for unnecessary maintenance. read more

I needed to get my car repaired quickly and Auto Express and not only responded quickly but fixed up my car quickly and had great customer service. If anything ever comes up again with my car and I am in the area, I will definitely come back here. Thank you again! read more

Auto Express was great. My muffler pipe on my 2017 Cadillac ATS had dislodged and John had it welded within hours. No replacement muffler! Great service and reasonable prices. Thank you Auto Express! read more

To the manager/owner who threatened to come to my house and beat me up if I left a bad review - my address is 617 24th St. Try me. I've also disputed this fraudulent charge with my bank (the price I was charged does not match the advertised price) To everyone else, they've admitted that the information on their website is incorrect and it has not been updated yet. Don't go off of that information. Don't trust anything you're told over the phone! Get everything in writing! Sort these reviews by lowest rating and you'll instantly see a pattern of aggression and lying that paints a clear picture of the kind of guy that is running this place. Context: I went here for a smog check because this webpage says that vehicles that are from 2000 or newer cost $40 for a smog check - https://autoexpresssacramento.com/smog It also says that we could get another check within 30 days if we fail. They charged me $51 for my 2007 jeep and then failed me because I had a temperature reading sensor connected to the computer. The guy told me that california law dictates that modifying the computer is illegal and that's why they have to fail me. (That may be so, I haven't checked but regardless, this was a temperature sensor. It does nothing to modify the computer.) He also told me that if I wanted to get it checked again it would only be free if they did the "repairs" (by repairs they meant unplugging the temperature sensor - which I assume they would have the audacity to charge me for) I paid and left. I got a call shortly after from another man (the manager/owner?) who told me that he's sorry about the misinformation on the website and that they would have it corrected. In the meantime, because the website makes it look like they do free re-checks, he would honor that and I had 30 days to return for a free smog check. I was with my partner at the time who I immediately told about this free check - this helped me feel a little less cheated and she remembers us talking about him saying it would be free. A couple weeks later, I unplug the sensor (literally just a temperature sensor that makes no modifications to anything on the jeep) and head back in. They say that I need to pay $31 for this second check (while also trying to tell me that $31 is half off of $51). I said that when he spoke to me on the phone he said it would be free. He denied that. I set the paperwork down on the desk, said "I'll be going somewhere else then. I'll leave a review too". To which, this manager/owner responded "Make sure to include your address in the review so we can come to your house and beat you up" - "or fuck you up", something along those lines. He mumbled the end. I was shocked. I said "Did you just threaten me over a review? What's your name?" To which he responded "My name is get the hell out of here before I stick my foot up your ass". The manager/owner who threatened me is an older overweight man with a foreign accent - be prepared to be threatened if you suggest you're going to leave a negative review. EDIT: I filed a complaint with the BBB and the response from the business is in broken English (poor grammar) where the owner is pretending to be one of his employees who spoke perfect English. Please, if you decide to come here, record any of your interactions. This man is shockingly dishonest. read more

Came in here to have my shocks redone and I have to say that I am very impressed with the speed and quality of the work done. Jon is always very honest and trustworthy with my vehicles whenever I need service, and the price is always fair for the value you receive. If I need any kind of service on my car, I'll always come here! read more

Five stars! This is why small shops are the best. The mechanic is great, he fixed an electrical issue I had. My installed radio stopped working, and they fixed all the cables. My car radio is working, like brand new, when it was completely dead. Also the mechanic did a great job on my oil change, and told me about work that needed to be done soon, such as my brakes. I would definitely recommend this place. Very reliable service. Today I had my radio mount stolen out of my car, and they were super helpful; the mechanic told me what part I needed and where to buy it, and told me he would fix it. Taking it back there to get the work done soon. Great place! read more

Auto Express - Car tools - Smog Check Stations Near Me - Sacramento, California

I took my 2008 Nissan Sentra here for a SMOG check. I didn't have an appointment but was seen and taken care of right away. 15 minutes and $50 later, I was done with my car passing. read more

Its a solid place to go to get your car work on for oil change , smog and any maintenance or repairs you need for you car. I would recommend and they change location so make sure you don't go to the old location. read more

Smog Cert for $50 - 10 minutes & nice guy. The shop's run down but well equipped. Very old school operation. Fast, friendly and cheap. ***** read more

I've used Auto Express several times, over the last few years. Whether it's brakes, smog checks, starter issues, I have always been happy with the service, price and honesty. Plus their new shop is bigger, nicer and on a much quieter street. I highly recommend this place for any auto repair question, or need. read more

Auto express is the best place to take your car when you have a electrical problem. I have a Prius and I use it for work. I could not drive the car before day light or after dark because of the the problem that I had nobody could fix that car except John and if John can't do it, nobody can do it. Thank you John for all you've done for me and my company that I work for and the employees that I work with thank you so much. I appreciate it. Take your car there because he is fair and he does not skimp on the work. His work is quality. read more

John has helped me so much over the years! From brakes, to a timing belt, a windshield, oil changes, and more recently a repair to pass smog, he's been an ally in keeping my 24--yes, you read that correctly--24 year old car going! No one else I will take my car in to for repairs. He's a straight shooter, explains the issue, gives you options, and is always fairly priced. read more

Don't use this repair shop! I brought my car in to repair a/c. It only works intermittently and I have been back twice to have resolution to this problem. The 1st time he said it was my compressor and would cost $1700 to repair. The compressor is just fine. The 2nd time I came in he yelled at me "I don't need your business". He has no interest in rectifying this problem. I've already paid him and don't really have much I can do. I have contacted the Bureau Of Automotive Repair. Go someplace else. He's dishonest and will not stand by his work! read more

I came in to get my AC fixed and thought I knew what it was being told by another mechanic so I went to auto Exptess and talk with John and get a second opinion only to find out it was a whole different issue thank you so much John your my main mechanic and the service was great! Real genuine guy that's not tryna get over or rack the cost up! Definitely recommend and 5 star! read more

This place deserves AWARDS! I can sum-up this Auto Repair shop in one word that describes AUTO EXPRESS on 16th Street Sacramento... "Extremely-Fair!" The fact of the matter is after 2+ diagnostics at Midas, as well as, who Midas "referred" me to once they realized they were "unable" to fix my auto issues. First of all, the diagnostic of the referral alone was over 3x's the amount AUTO EXPRESS charges. Which only makes me wonder how much those repair costs would have mounted to! AUTO EXPRESS had an answer for me by the end of the same day. And even though I was in a very economically hard-hit moment with major budget restraints. John worked with me in a way I will always appreciate, and save my life! And I was back on the road by afternoon the very next day. I'll always recommend this privately-owned and operated auto repair shop! Over and above big name brands auto repair shops any day of the week! Thanks, guys very much for handling my Silverado's much-needed repairs! I will undoubtedly see you soon for upcoming required maintenance! read more

I called in prior to visiting. Told them exactly what I was looking for (an ac recharge/freon refill). I provided them the year make and model of my car. I was told the fee would be $40 for this and would increase should they find a leak. Great, reasonable! I arrive, he looks at my car (the same make, model and year) I already gave him and suddenly the starting cost was $250. That's a huge difference and felt like I had been duped. I left and won't return. read more

Auto Express my go to auto repair. John and his associate repair my '89 Ranger; Ignition (starts effortlessly), AC (cool as a cucumber), fuel guage, radiator and probably more to come. No problem, just call John Khoshcar (accent on car), capice? read more

I've had a lot of maintenance done on my 994runner. As a single mother I've always been scared of being given false information just to get more money from me. But Auto express has been amazing, patient, they always explain and show all the problems and have worked with me on any concerns I've had.I tell everyone that I get all my maintenance done here. I've had the truck towed there and they always give me a call and let me know they've gotten the vehicle and given me all the details once looked at. I definitely trust auto express! read more

John/Auto Express is going to be my go-to mechanic in downtown Sacramento. The check engine light came on in our old '99 Tacoma due to a cylinder misfire. He is very kind and took time to explain how engines work and what exactly was wrong, as well as routine maintenance we missed that may have even caused it (extremely old/worn spark plugs). He then gave us several different options at varying price points. He never pushed us to do the most expensive thing and even warned it wouldn't really raise the value of the truck if our goal was to sell it. He also told me about a California retired vehicle program that I didn't know about where we could get money for it when it failed smog if we didn't want to fix it. And he warned me about liability for failing smog and what to put in a contract if we sold on the private market. Overall an extremely knowledgable, honest, trustworthy mechanic. Don't hesitate to bring your vehicle here! read more

I will definitely be back. A couple of months ago when we had a stretch of triple digit temperatures the air conditioning went out in my car. I needed to find a mechanic close to me so I called them up at 3:30 in the afternoon. He said "bring it by and we will take a look at it" and they closed at 5pm. They were immediately able to assess what was wrong and told me to bring it back first thing the next morning. They were able to get my repair done by noon the next day so I could be to my job at 1:00pm. John the owner is great. Whole experience was worry free. read more

These guys do great work, have fair prices and are honest, which is hard to find nowadays. Ive taken my truck here for years and have had many friends do the same. Highly recommended. read more

I had some electrical work and brakes done. The service was excellent, good prices too. I would highly recommend. Leon Moore.

I needed a smog check and oil change and had limited options of where to go since my work schedule overlaps with standard operating hours. Auto Express being open at 7 was very very helpful! John greeted me immediately, gave me a competitive quote for my needs, and a completion time estimate that was a couple hours out since there were other cars being worked on at the moment. John gave me a call less than halfway through my waiting time to let me know my car was nearly done. Everything looks great and my smog record was inputted immediately to allow for registration renewal. Thank you, John! I'll be returning, definitely. read more

I thought I got my car fixed from an outside company the day before found that was not true so got up in the morning to go on my big trip to Disneyland and my car did not start. Talked to John he was very professional and courteous and he got me in right away found out what was wrong immediately fixed it and sent me on my way! Every time I'm in Auto Express John takes care of me!! It's nice to go somewhere where they treat you respectfully and honestly!! read more

John was so helpful! I brought my vehicle in after a failed smog test at a test only station. He was able to help me understand what was going on with my vehicle and actually helped me avoid getting ripped off in the future. The smog center I had chosen had apparently been testing my vehicle cold in an attempt to make more money through restests. They got me on 2 failed tests, it cost me over $110. John was able to go through a detailed diagnosis with me and in the end I didn't need to have any repairs done to my vehicle and it passed smog at Auto Express with John on the first try. Thank you so much John! You guys were great and I'll definitely be a repeat customer! If you want an honest mechanic, John and the the guys at Auto Express are definitely the guys to go to! read more

I have been going here for a couple years now, and I highly recommend this place John is honest, fair, and he really does the job right the first time !! John has worked on my sienna and tundra and we have been very satisfied with the work done to our vehicles. If your really looking for a good mechanic give this place a try believe me I am glad I did !! read more

I wrote a review back in 2015 for Auto Express. It is now 2020, and my 2002 Acura is still going strong with 225K miles on it. John does all the servicing. His tranny job at 160K miles is still fine, and no other major issues to date. I know I will eventually need a new car, but it runs like a champ thanks to consistent maintenance, and honest recommendations by John on when it does need something. He never tries to sell me on services I don't need, which I appreciate. I will keep coming here, without a doubt. read more

Took my wife's 2017 Honda Accord for break change. John took care of me like he has always done for the past 20 years. You can't beat his cost. He is the most honest businessman I know. If he can't fix it... he will Let you know. He does quality work and took me in right away. Will definitely be back read more

Guy answers the phone, I told him my name and that I was a previous customer and tried to explain there was some kind of electrical issue because something keeps draining the battery. He could care less what I had to say over the phone. "Just bring it in, we don't have computers for customer records". I should have known right then not to take it in... Since I work full-time, I asked a friend to drop off the truck.. Auto Express guy starts asking questions, my friend proceeds to try and explain what I already told him on the phone. The lights and hvac systems not turning off and the engine doesn't start evem though its a new battery. Dude straight up says, why did you tell me it was this, that doesn't make any sense, why didn't you just be quiet and let me figure it out? WHAT?? You are the one who was asking questions!! Then the mechanic says, "well maybe you should take it somewhere else." GLADLY SIR! PoS read more

Came here to get my brakes looked at. He was honest and told me I still had a little time left on my brakes. I went ahead and got them done because I have a very hectic schedule. Price was great and the service was quick. Will definitely come back again! read more

Worst experience of my life. John was rude from the start. Snapped at me, was uncooperative, continuously gave me the run around when asked SPECIFIC questions and wouldn't give me a straight answer. Very disrespectful and I felt very looked down upon and treated like a dog. Never have I ever seen mechanic act in such a disrespectful, aggressive manor. John is dishonest and fails to leave out EXTREMELY CRUCIAL DETAILS. John told me he would have to look at the car until Monday saying he would need a few more days to look at it and not telling me that they were closed Saturday and Sunday and that there would be a storage fee each day. Left out those two specific details and accused me of knowing and "signing a form" which clearly I did not, he just completely made a story up. I have never even been to the shop physically because it have been towed there. I took it there for a $60 diagnostic and I called him to tell him I was picking it up which he proceeded to tell me it was $160 or he wouldn't release my car and then it would be his and he would put a lean on it then sell it. When I arrived at the shop to pick up my car I asked him why didn't he notify me that they were closed on those two days and there would be a storage fee. John then came very angry and became argumentative and started yelling at me, Would not give me a straight answer and when I told him I felt he was being dishonest with me and that was not legal to charge me something that I was not made aware of before hand. He finally said that he would take $50 off the bill for one of the storage days. He started screaming and said that he Didn't like my attitude (aka still asking him why wasn't he upfront about being closed and the fees I was completely unaware of or even considered being told by John after 3 phone calls about the car ) therefore ... he was going to add the extra storage day fee (which he never disclosed in the first place) So basically he told me he was going to take a $50 day storage fee because he knew he was being dishonest, and I asked him why ( for the 3rd time ) he didn't notify me he told me that he didn't like my attitude and he was going to add the extra Freon again. Who does that when being asked a upfront question when doing business ? The way he handled everything was completely inappropriate and he continue to yell and then he took my debit card so I took my keys off the counter to go walk to my car and he started screaming that I was stealing the car, all while having my debit card in his possession. As I stood there with the keys in my hand and my debit have a card in his, John then proceeded to scream and call the cops and tell the cops And said I snatched the keys from him (ABSOLUTE LIE) and that I was threatening him (about what, I have no idea) because I didn't happen and then refused to give me my debit card even though I try to give them the keys back which I never snatched in the first place I took them off the counter because I was under the impression that our transaction was at its end and he was going to swipethe card. when I told him fine just charge me whatever the you were going to charge me I need to get out of here I had to go pick up my son and He started screaming he "only took cash" as he had my debit card in his hand. Another employee came up and told me that he would take the debit card and he explained all my charges and he even took off the $50 charge which John was refusing to do. I will never ever come to this place again I cannot believe the disrespect and dishonesty in my car was still exactly broken and the same way it was when I got there. The AAA driver that came to pick up the car saw the whole incident and said the guy was out of line and disrespectful and agreed 100% and said herself that John was "completely upset and completely out of control" because I was asking about his dishonesty and he simply could not handle it. Also when I looked in my car the OILY COVERS to my battery and my engine were in my FRONT SEAT like he just tossed them in the car. he didn't even have enough respect to put the car back the way it came or even the hood all the way. That's how I know he did a half a** job and just wanted to make a quick $60. MY SEATS ARE NOW STAINED. Do not do business with this place! They rip peopl off and they will MILK YOU FOR WHAT YOU HAVE AND LIE. They will try and charge you more and say they can't look any further unless you pay more for something that doesn't need to be fixed !!!!! John clearly attempted to take advantage that I was a female and he thought I didn't know what I was talking about or think I was going to stand up for myself. He was upset that I was standing up for what was right and not letting him get over me the ability take advantage of me. I have two witnesses who agree with that statement. I am a still disbelieve of this HORRIBLE EXPERIENCE. read more

Came here for a diagnostic test for my car. John was able to help me confirm that I needed to replace my catalytic converter to pass smog. He was able to order the part and have my car fixed by the next day. He was thorough about the process regarding cost for the part and labor. He kept it affordable and reasonable. When we double checked the price of the part, it had gone up by the next day! John's urgency helped me save money! If you need a new CAT, I highly recommend getting it done right away and not waiting. Go with John and Auto Express! John also identified other things that needed to be fixed and gave me an estimate and broke it down. If you need your car smogged or fixed and want a reliable honest mechanic in Sacramento, John is your guy! Best decision coming here. Def coming back and recommending him to family and friends. read more

I have had my vehicles serviced at Auto Express for the last ten years. I have always had a great experience. John is knowledgeable, honest, and fair. I highly recommend this auto repair shop. read more

I went in for a smog check and the guys tjwre were ready and able to get it done. This location was a bit dirty looking cause it was little more than a garage, but the service was excellent. read more

Auto Express - My car getting smogged at Auto Express - Smog Check Stations Near Me - Sacramento, California

I took my car to John at auto express and i can honestly say John and Phil are very honest and passionate about there services they provide, I am %100 satisfied with my service because John told me what was wrong and what wasn't wrong that the other place I went to was trying to charge me that I didn't even need. I will be definitely recommending other to this place ! and also be a ongoing customer ! thank you and I appreciate you all for helping me. read more

Went to Auto Express for a smog check (super fast and easy!). When I tried to register my out of state car, the DMV told me there was an issue with the smog check. While the issue was ultimately the DMV's fault and NOT Auto Express's fault (DMV employee was typing "1" instead of "i"), John went out of his way to call me and walk through all of the information he submitted with my smog check (which was all correct, of course). Really appreciate the care and customer service! I'll be back! read more

Reasonable price for a smog check; however, OWNER IS AN OUTSPOKEN TRUMP FAN. You will get an earful about how Trump is a good person and a victim of the evil left. He brought up the subject of Trump. I just listened. I asked if his taxes had gone down since Trump became president. He said no. He was friendly, but I would have preferred not hearing about Trump. read more

These guys are very friendly and up front about everything. I had tried to replace a sensor myself and had a bad part. They were able to replace it for super cheap and explained what happened. I actually learned some stuff from them. John is super professional and his assistant seems very committed to his profession. read more

Auto Express - My dog - Smog Check Stations Near Me - Sacramento, California

Called them for an oil change and they were able to get me in right away on a Thursday afternoon. The guy who quoted me on the phone was knowledgeable, gave me two options to choose from and prices. No frills--straight to the point--and didn't try to upsell me anything. +2 When I got there the mechanic was expecting me. He was nice, courteous, and got the job done within 30 min. He reset my check engine light (some people miss this), but no new sticker (I'm fine without it, I keep a log) +1 They don't have a seating area so I walked down to Naked Lounge, got a coffee and had a nice time. It's located near Fremont park so there's lots of places to go. +1 read more

fantastic Service! John was extremely thorough in checking for the sounds that emanated from the drivers side of the wheel well while driving. He discovered a rock that was stuck in the rotor and checked for fluid top off. so grateful! thanks John and team read more