joe went above and beyond for me. i am very impressed with how they operate there. don't ever go to off road express on rt 8 and deal with kyle. read more

Could not be more impressed with the service I received. I brought my car in for a problem I was worried would be expensive, but the team here diagnosed it and repaired it for free. They were upfront, professional, and went above and beyond to take care of me. Special thanks to the general manager Sean! It's not often you find a dealership that stands behind their customers like this. I'll definitely be returning and recommending them to others! read more

I looked for a whole to find a nice car with 70k or less miles and under $15k. Auto express manga had the best options locally and Jonathan (the salesman) was enthusiastic and helpful. While we had delays caused by MY bank, the paperwork was seem less and their financial expert (Carden) was a genuinely nice guy. Overall great experience for a used car purchase. read more

We have never had such an easy, streamline purchase of a vehicle before. Our salesman, Patrick Carden was friendly, informative and on top of the whole process. It was a great experience. read more

I recently purchased a 2016 Mercedes c300 from Auto Express Mazda, and had a great experience - I would recommend making them your first and only stop if you're in the market for a vehicle. Rob and Chris were a pleasure to work with - they genuinely cared about getting me into the vehicle I wanted. The finance manager, Pat, really went above and beyond to get me the best rate for financing the vehicle. I was honestly shocked by the low rate he was able to obtain. In general, the entire staff was upfront and honest about the whole transaction, whether it be fees and taxes, total monthly payment, or the condition of the vehicle. So much so, I'd rather work with them than other, closer dealers in the NJ/NY area (where I'm from). Being from NJ, it was prohibitive to visit prior to purchasing the vehicle, so they did a video walk through for me which was very helpful. I booked a flight to complete the purchase, and, upon arrival, they picked me up from the airport. Arriving at the dealers, nearly everyone greeted me, and was extremely friendly. The transaction was quick and easy, and I drove away in an amazing car. Top to bottom, a professional and pleasant experience. I would highly recommend them. read more

This is my 2nd lease w/ Auto Express Mazda. I worked both transactions w/ Patrick Carden, he is friendly, honest and easy to work with. The management is transparent in their transactions and I have leased for over 30 years, this dealership is the easiest to work with, highly recommend. Reach out to Patrick! read more

My wife and I took a weekend vacation to Erie. We are previous Mazda owners and decided to stop in to see what they had to offer. We met Nick Lublin at the dealership. Nick was fun, knowledgeable, and courteous; no high pressure was felt. He was attentive to our needs and helped us find a car we loved. They came up with a deal we could not refuse and we are now leasing a 2023 Carbon Edition Mazda CX5. We could not be happier with the service we received. if you're looking for a new Mazda, go to Auto Express Superstore in Erie and ask for Nick. read more

If your looking for a car this is the place to look!! Excellent service..The sales person Kim wasn't pushy and was extremely nice and patient while I looked and found my perfect car. Dave the manager was so much help and again extremly nice and knowledgeable. But it doesn't stop there the whole staff was very friendly I will definitely recommend Mazda to others good job guys!!! read more

I called in to have a Pre-Purchase Inspection(PPI) done last minute and couldn't have been happier with the experience. The woman at the service department got me scheduled within 24 hours for the inspection, and I received email confirmation for my appointment right away. I was very impressed with the PPI as they even took a video walkthrough of the car, sending me a link to review when it was done. Adam was my tech and he was knowledgeable and caught some major issues with the car for me to address with the seller. I cannot recommend these folks enough, and if you need an inspection done before buying a used car in the area you won't believe the price - it only costs me $25 including the video walkthrough. Best $25 I've ever spent, as it gave me evidence to have the seller repair the car before purchase. You should absolutely get your PPI done here, and I didn't even bring them a Mazda. I was able to get Adam the tech on the phone for a last round of questions before making my purchasing decision. These guys are next level! read more

I don't know all the details of the other reviewer but our experience with Mazda of Erie could not have been better. We purchased a CX5 in the spring of 2015. The car is great but this is about the dealership. The showroom and bathrooms are pristine. The sales people are friendly and anxious to help without being annoying and the service department is efficient, on time and fairly priced. We really appreciated the no BS approach to car buying. We looked at the cars, asked some questions, took a few test drives, and got a price for the car we wanted and a very fair allowance for our trade. None of the usual angst of waiting for the salesman to "get with his manager to see if we can make a deal". We are in the market for a second car and Mazda of Erie will be our first and, hopefully, only stop. read more

Don't ever come to this place. Bought a used car here and the tires and battery were bad .said that they would replace the tires but now they say the tires are good and don't need replaced. After some yelling I did get the battery replaced read more

I just recently bought a car from the Mazda of Erie used car lot. It was the best car buying experience of my life!! Everyone there was helpful and attentive to finding the right car to meet my needs. They made sure the car was in great condition. Not to mention that they had a great selection of vehicles to choose from. The sales men were not pushy and gave me the time I needed to make my final decision. I would go back to this dealership to buy my next car in a heart beat. read more

I purchased a SUV from Mazda and I couldn't be happier with my purchase. Everyone was very nice and very helpful and I didn't have haggle or go through the normal back and forth. I was very satisfied with my experience. My parents plan on purchasing a Mazda in the very near future. read more

After several rounds of repairs on my old car ( Which the Mazda Service department absolutely did an amazing job with!!) I was ready to see what my options were getting into a more reliable car. Amanda, Pat, Logan, Jason, Chuck.... and the entire team really pulled together to help me out, and got me into a 2014 MAZDA 3 hatch!! Needless to say, I love this car.... it has amazing gas mileage and has a look all of its own! Thank you Mazda, and thank you to the entire team for being the most dependable and friendly dealership in the greater Erie Area. read more